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Responsibilities:
Requirements:
Perks & Benefits
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.
Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.
Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL.
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.
Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are is to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.
1) Prepares and maintain records pertaining to the guest’s stay in the hotel.
2) Sells, register and assign rooms to incoming guests and ensuring that the details in the
registration cards are properly filled.
3) Ensure that all room key cards are returned upon check-out.
4) Inform other departments concerned of groups’ arrival, room changes, check-out and any
other special arrangements.
5) Check all reservations for the daily arrival upon reporting for duty and take note of any VIP
or other important guests.
6) To manage the operations, activities and internal administration of the reception.
7) Transmit accurately and promptly all messages requested to be relayed by guests.
8) Handle all guests’ mails, parcels, messages etc.
9) Established identity of guests before handling out the room keys, messages, or any parcel
10) To be informative about the hotel’s facilities, events or F&B promotion at all the outlets.
11) Furnish information about the hotel and any other places of interest, special attractions to
guests.
12) When checking guests, to confirm mode of payment.
13) Maintain folio for all hotel resident guests.
14) To exchange foreign currency or travelers' cheques for guests
15) Checks on all departure room folios & transaction
16) To raise the amenities, form for long stay and returnee guest and get the Duty Manager
or Operation Manager approval.
17) To note down handover float money and cashier dump amount into respectively logbooks
18) To prepare and compile necessary cashiering detail & summary report during closing
19) Any other assignments/tasks assigned by your Superior
PROJECT 10 SDN. BHD. was incorporated on 2009-04-06 in Malaysia with registration number of 0852383T / 200901009381. PROJECT 10 SDN. BHD.'s business includes 1) HOTELS AND RESORT HOTELS 2) ACTIVITIES OF HOLDING COMPANIES
1) 準備並保存與客人在飯店住宿有關的記錄。
2) 向新來的客人銷售、登記和分配房間,並確保訂單中的詳細信息
登記卡已正確填寫。
3)確保退房時歸還所有房卡。
4) 通知其他相關部門團體抵達、換房、退房等情況
其他特別安排。
5) 報到時檢查所有每日抵達的預訂並記下任何 VIP
或其他重要的客人。
6) 管理接待處的運作、活動和內部管理。
7) 準確、及時地傳達客人要求傳達的所有訊息。
8) 處理所有客人的郵件、包裹、訊息等。
9) 在處理房間鑰匙、訊息或任何包裹之前確定客人的身份
10) 了解飯店的設施、活動或所有分店的餐飲促銷資訊。
11) 提供有關酒店和任何其他名勝古蹟、特別景點的信息
客人。
12) 核對客人時,確認付款方式。
13) 保留所有飯店住客的帳單。
14) 為客人兌換外幣或旅行支票
15) 檢查所有出發房間的帳單和交易
16) 提高設施,長期住宿和回程客人表格並獲得值班經理
或營運經理批准。
17) 將交接浮款和出納轉帳金額記入各自的日誌中
18) 在結帳期間準備和編制必要的出納細節和總結報告
19) 您的上級指派的任何其他任務/任務
PROJECT 10 SDN. BHD. was incorporated on 2009-04-06 in Malaysia with registration number of 0852383T / 200901009381. PROJECT 10 SDN. BHD.'s business includes 1) HOTELS AND RESORT HOTELS 2) ACTIVITIES OF HOLDING COMPANIES
Responsibilities:
Requirements:
Perks & Benefits
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties.
Based in Singapore, Pan Pacific Hotels Group owns and/or manages more than 40 hotels, resorts and serviced suites including those under development in 24 cities across Asia, Oceania, North America and Europe.
Voted “Best Regional Hotel Chain” by readers in Asia in 2017, Pan Pacific Hotels Group comprises two acclaimed brands: its signature brand, Pan Pacific and its deluxe brand, PARKROYAL.
Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.
Being a young and dynamic company, we have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint Why join us? Our purpose is to be a Great Brand, Great Hotel, Great People, Great Relationship. Our values are is to work cohesively as a team, make things simple and uncomplicated, enhance our performance and respect and care for our wider community.
Job Description:
We are seeking a dedicated and experienced Homestay Manager to oversee the day-to-day operations of our homestay establishment. The Homestay Manager will be responsible for ensuring the comfort, safety, and satisfaction of our guests while maintaining the overall quality and cleanliness of the property. This role requires strong leadership, organizational skills, and a passion for hospitality.
我们正在寻找一位专业且经验丰富的民宿经理,负责监督我们家庭旅馆的日常运营。民宿经理将负责确保客人的舒适、安全和满意度,同时维护物业的整体质量和清洁度。这个角色需要强大的领导力、组织能力和对待客的热情。
Responsibilities:
Guest Services:
确保客人在整个住宿期间的需求得到及时和专业的满足。 有效处理客人的反馈和投诉,努力超越期望,保持高客户满意度
监督民宿的维护和清洁工作,包括客房、公共区域和室外空间。 根据需要协调维修和保养任务,确保对客人的干扰最小化。 定期检查,确保符合安全、卫生和清洁标准。
Staff Management:
招聘、培训和监督民宿清洁员工,包括客房服务员和维修人员。 制定时间表和任务分配,确保足够的员工配备和高效运营。 营造积极的工作环境,为员工提供指导、反馈和支持。
Marketing and Promotion:
协助营销工作,推广家庭旅馆,吸引客人,包括社交媒体更新、网站管理和在线评论。 与当地旅游组织或合作伙伴合作,增加知名度并促进预订
Responsibilities:
在温馨的氛围中为客人提供舒适的住宿。 监督家民宿的日常运营,包括维护、清洁和安全。 确保客人住宿愉快,并及时、专业地解决任何问题或要求。 保持客房和公共区域的清洁和整洁。
Objectives:
确保客人住宿愉快且难忘,从而获得积极的评价和重复预订。 保持物业的良好状态,以满足客人的期望。 通过优质服务和客户评价建立家庭旅馆的良好声誉。
Required Skills
熟悉酒店行业标准。 了解物业维护、客房服务和安全知识。 能够解决客人住宿期间可能出现的问题或挑战。 能够修理基本的家政设备并进行预防性维护; 外向的性格。 出色的沟通能力。 出色的组织和时间管理能力。 酒店管理背景。
JOB Requirement
马来西亚教育文凭或中学文凭。
懂中文优先。
至少2年相关经验,
具有类似角色者优先。
能够说、读、写马来西亚语/英语。
能够使用计算机的基本功能和应用程序。
良好的身体健康和耐力。
能够在工作场所有效地沟通和相处。
具有处理工作的身体要求的耐力。
灵活的工作时间,可以根据需要在晚上、周末和节假日工作
能够为员工提供在职培训 良好的人际交往和沟通技巧,
能够有效地与客人、员工和供应商交流。
出色的组织和多任务处理能力,注重细节,并积极主动地解决问题。
了解酒店行业标准,包括清洁、安全和客户服务协议。
Perks & Benefits
De Luma is a property management company which based in Bukit Mertajam .A thoughtfully curated space for you to immerse in the DeLuma, hosted by a team of young adventurers who are passionate about living experience.
Company: An innovative China-based beverage brand, rapidly expanding its ventures in Malaysia.
Responsibilities:
Requirements:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
Company: An innovative China-based beverage brand, rapidly expanding its ventures in Malaysia.
Responsibilities:
Requirements:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
Company: An innovative China-based beverage brand, rapidly expanding its ventures in Malaysia.
Responsibilities:
Requirements:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
Company: An innovative China-based beverage brand, rapidly expanding its ventures in Malaysia.
Responsibilities:
Requirements:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
Company: An innovative China-based beverage brand, rapidly expanding its ventures in Malaysia.
Responsibilities:
Requirements:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
公司:一個創新的中國飲料品牌,正在馬來西亞迅速擴張業務。
職責:
要求:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
公司:一個創新的中國飲料品牌,正在馬來西亞迅速擴張業務。
職責:
要求:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
公司:一個創新的中國飲料品牌,正在馬來西亞迅速擴張業務。
職責:
要求:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
公司:一個創新的中國飲料品牌,正在馬來西亞迅速擴張業務。
職責:
要求:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.
公司:一個創新的中國飲料品牌,正在馬來西亞迅速擴張業務。
職責:
要求:
Jobify (Jobify.my) is a dedicated system designed to serve Malaysia based clients & job seekers.
Jobify is a marketplace that matches sought after tech talent with the most innovative companies. Jobify combines intelligent job matching with unbiased career counseling to help people to find a job they love.
Through Jobify, job candidates and companies have transparency into salary offers, competing opportunities and job details. This level of insight is unmatched and unprecedented, making the recruiting process quicker and more efficient than ever before.