Total 40 job vacancies by Momentus Hotel Alexandra

Job Summary

• Plans, implements and manages SEO and SEM strategies, including keyword research, campaign optimisation, and performance analysis, to enhance the hotel’s online visibility and drive targeted traffic to the website.
• Develops and executes marketing campaigns across various channels, including digital, social media, email, and print.
• Manages the hotel’s social media presence, including content strategy and creation, advertising, scheduling, monitoring, and community management of social media channels. Engage with online communities, respond to comments and messages, and foster and maintain positive relationships with customers and followers.
• Develops key opinion leader (KOL) outreach programs for the hotel’s key source markets, including the planning of KOL collaborations and engagements.
• Plans and oversees photography and videography; develops on-brand digital and print collateral, and conduct annual brand audits, ensuring alignment with Momentus Hotels & Resorts' brand standards, thereby maintaining brand integrity and consistency across all marketing materials and channels.
• Manages and updates content for owned channels such as the hotel’s website, and other digital platforms, as well as content management for online travel agencies (OTAs) to ensure accurate and up-to-date information is available.
• Monitors and analyses the hotel’s performance metrics such as web analytics, social media analytics, and campaign results. Provide regular reports to Director of Public Relations & Marketing Communications and relevant stakeholders.
• Coordinates, collaborates, and oversees relationships with internal teams and external agencies, ensuring smooth and effective execution of marketing campaigns and communication strategies.

Requirements

• Possess a university degree and/or at least 3 years of equivalent experience in marketing, communications, or related field.

Job Description

• To assist the Security Manager in ensuring a secure environment for employees, guests and hotel premises and property. Also to enforce anything related to Security, Fire Safety and Workplace Safety and Health.
• To safeguard the lives and property; will be responsible to perform general duties to protect life and property including prevention and deterrence of crimes within the premises. The responsibilities include creating security and fire safety awareness among employees and guests. To ensure that all security and fire safety duties are performed and maintained in accordance with Momentus Hotel Alexandra regulations.
• Assist in maintaining and improving security standard as well as meeting with the security audit targeted.
• Supervise all security and fire safety duties are performed and maintained in accordance with the hotel standard regulations including the safety and security of all assets (guests, staffs, visitors, contractors) and its properties.
• Conducting regular checks on all officers and ensure that they are aligned to Company’s standards and regulations.

Job Requirements

• At least 1 years of prior experience in similar capacity
• Positive work attitude and team player
• Must be able to perform rotating shifts
• Hold appropriate license related to the role

Job Description & Requirements

• To assist in the preparation of mis-en-place and production of food during operations time.
• To cook standard and/or a-la-carte dishes in accordance with the menu.
• To assist the Sous Chef with special dishes.
• To assist other Cooks in the kitchen as and when there is a shortage of men to do the job.
• To keep kitchen equipment and tools in good order and report any defects/malfunction.
• Any other suitable tasks as and when assigned by Sous Chef.

Requirements

• Good team player
• Positive attitude

Job Description

• To assist the manager in carrying out his/her function by efficiently administering and organizing the outlet into a profitable center and maximizing center’s revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To establish par stock and supervise inventory taking.
• To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.
• To conduct departmental SOP training for all staff.

Requirement

• At least 1 year of experience in similar capacity.
• Able to work on rotating shifts.
• Positive and engaging personality

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

• Welcoming customers, making recommendations and taking orders.
• To be responsible for mixing and dispensing various alcoholic/non-alcoholic drinks and cocktails at the bar or lounge.
• To replenish the stock/supplies as and when necessary.
• To monitor and maintain records of bar stocks, in particular wines and liquors and inform the manager for replenishment when necessary.
• To keep the bar counter clean, wash up, prepare garnishes and maintain housekeeping of the bar area.
• To build rapport with customers by providing efficient, attentive, courteous and professional service at all times.

Requirements

• At least 1 year of experience in similar capacity.
• Able to work on rotating shifts.
• Positive and engaging personality

Job Description

• To be responsible for the orderliness, cleanliness and general appearance of the hotel rooms.
• To be responsible for the training and supervision of room attendant.
• To co-ordinate and supervisor the daily work of Room Attendants.
• To monitor the daily performance to ensure high quality of work is delivered and in accordance with the established procedures.

Requirements

• Able to work rotational shift
• Prior experience in similar capacity
• Team Player
• Attention to detail

• To implement all aspects of sales related activities such as planning, monitoring and measuring all customers within the defined territory.
• To be fully conversant with all products within the group and managing a portfolio of clients within a designated market segments and to seek business for hotel.
• To be involved in all sales related activities like participation in sales roadshow/blitzes and attendance in trade function, trade shows and promotions as directed.
• To put into motion all sales leads and organize hotel and facilities familiarization tours for clients and potential customers. To implement programmes to win continued customer’s loyalty.
• To develop productive sales relationship with all customers and potential customers and managing of key accounts effectively.
• Preparation of sales report and annual sales budget.

Requirements

• At least 2 years of relevant experience.
• Excellent interpersonal and customer service skills.

Responsibilities

• Handle daily administrative from F&B department (mails/reports (activities/events) /letter/memo/event menu/name cards and other related correspondence).
• Responsible on creation and deletion of new item in POS system.
• Conduct market research on comp set promotions.
• Attend to guest/client phone queries and provide information or direct them to manager in-charge.
• Monitor on F&B supplies and ensure timely ordering of supplies.
• Follow up with reservations deposit and events payment.
• Coordinate with outlet manager for staff training (internal/external).
• Updating of digital signage for events and ensuring projection is in order.
• Prepare monthly townhall slides to present new F&B updates/promotions for the month.
• Assist adhoc task when assigned by F&B manager.

Requirement

• Good communication and meticulous
• Positive attitude and teamwork

Responsibilities

• To manage the daily operations of all F&B Outlets.
• To supervise and implement standards of service to maintain highest standard and quality during operations.
• Provide training to service team and ensure complying to sequence and standards for banquet/ outlet service.
• Conduct staff briefing and roll calls to provide information on promotions, events, VIPs etc.
• Ensure sufficient supplies in the area and ensure all equipment are well maintained.
• To participate in performance development review of department staff and feedback on respective performance, to guide and improve on the performance.
• any other adhoc tasks assigned by Restaurant & Bar Manager/ F&B Manager.

Requirements

• At least 2 years experience in similar capacity.
• Good communication skills and interpersonal skills.
• Strong leadership skills.

Job Summary

• To handle inquiries and obtain correct information regarding details of reservation.
• To answer, confirm and process reservation requests. To ensure all information pertaining to reservations are properly taken and entered into the system.
• To keep up-to-date rooms available for sale and changes in hotel room rates.
• To maintain and update a Reservation Request Form File.
• To help maximize room sales by up-selling.

Requirements

• Able to perform shifts.
• Able to work in fast-paced environment.

Job Description

• To assist the Front Office Manager in directing and supervising the activities of the sections of the Front Office.
• To ensure that guests are attended to with promptness, courtesy and efficiency and that guests’ complaints are handled with tact and diplomacy.
• To oversee the various sections within the Front Office Department to ensure optimum results.
• To oversee the FO operations in the absence of the FOM.
• To prepare management reports relating to room occupancy, reservations pattern, sales statistics, analysis of guest mix, sale production and other reports.

Job Requirements

• At least 2 years of prior experience in similar capacity
• Positive work attitude and team player.
• Good communication and public relations skills.
• Must be able to perform rotating shifts

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

Job Description & Requirements

• To assist in the preparation of mis-en-place and production of food during operations time.
• To cook standard and/or a-la-carte dishes in accordance with the menu.
• To assist the Sous Chef with special dishes.
• To assist other Cooks in the kitchen as and when there is a shortage of men to do the job.
• To keep kitchen equipment and tools in good order and report any defects/malfunction.
• Any other suitable tasks as and when assigned by Sous Chef.

Requirements

• Good team player
• Positive attitude

Job Description

• To assist the Club Manager oversee the operations of the entire Momentum Club.
• To co-ordinate Momentum Club activities efficiently to maximize guest satisfaction in the hotel.
• To ensure pre-arrival preparations are carried out for all reserved bookings for the day.
• To conduct detailed check of breakfast setup and cocktail setup to ensure that they are according to the established standards.
• To record inventory of stocks and equipment are kept up to the established par levels of smooth operations.
• To maintain all equipment in the Momentum Club to ensure they are useable all the time.
• To manage the reservation, operation and service of the boardroom in the Momentum Club and optimize revenue where possible through room rentals.

Requirements

• At least 1 year of experience
• Able to work rotating shifts