Total 1 market researcher job vacancies in Customer Service category in D22 Jurong, Jurong Island, Tuas

What a APJ Service Supply Chain, Market Operations Senior Manager does at HP:

• Accountable for supply and demand activities for multiple, complex product lines, ensuring that performance (inventory, cost, material availability etc.) meets the overall business needs at the market level.
• Manages a team of 10 or more direct reports that typically support a complex global business unit.
• Responsible for hiring, setting, and monitoring of annual performance plans, coaching, and career development; ensures that the proper tools are in place to support the team and the processes.
• Ensures the delivery of parts and services that meet the performance metrics defined by senior management; supports the design of performance measurement processes.
• Management of change for service supply Chain transformation programs and ensure operational performance stabilization.
• Maintain good relationship with front-end market leads, develop market level structure to support market business growth.
• Consults with business leaders to guide and influence strategic decision-making within a broad scope.
• Creates new operational efficiencies and cost savings within the supply chain on a broad scale using process improvement and policy development.
• Manages the market operation activities from a strategic level, ensuring that operations are achieving the key business metrics.
• Lead regional/global business unit's trade compliance to realize efficiencies and advantages in the supply chain.
• Oversees the development and delivery of complex initiatives that can impact the supply chain globally, typically requiring the leadership of cross-functional and cross-regional teams.
• Directs and controls activities within a sub-region or Region.

Individuals who do well in this role at HP, usually possess:

• Degree in Business management / Supply Chain related fields
• Minimum 10 years of experience in a supply chain function or related fields
• Minimum 5-7 years of people management experience.
• Excellent understanding of demand and supply planning processes, business operations, and strategy.
• Excellent analytical thinking, analysis, data modeling, and problem-solving skills.
• Excellent project management skills, including time and risk management, and project structuring.
• Advanced leadership skills, including coaching, team- building, conflict resolution, and management.
• Ability to manage human capital in a virtual and global environment to drive workforce development and achieve desired results.
• Excellent verbal and written communication skills, including advanced negotiation, presentation, and influence skills.
• Superior business acumen, technical knowledge of multiple business units, and extensive knowledge in applications and technologies.
• Advanced understanding of national and international trade requirements.
• Advanced relationship management skills, including partnering and consulting.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.