Customer Service Cum Admin (Mandarin Speaker)
Full-time
Junior Executive
1 day ago
Job Decriptions1. Receiving orders from both company runners and customers.2. Addressing inquiries, orders, and complaints from both company runners and customers via phone call or WhatsApp.3. Compiling orders before the prod...
Job Decriptions
1. Receiving orders from both company runners and customers.
2. Addressing inquiries, orders, and complaints from both company runners and customers via phone call or WhatsApp.
3. Compiling orders before the production cut-off time using Microsoft Excel.
4. Organizing and updating the customer database using Microsoft Excel.
5. Conducting surveys with our company's customers.
Perks & Benefits
- 12 Days Annual Leave
- RM 500 Medical Claim
- Annual Bonus & Salary Increment
- Personal development opportunities
Our Company
USAHA MAJU KINI SDN BHD was established in 2019 as a Nyonya Kuih-muih manufacturer based in Klang Valley, Malaysia. It was founded by the Founders who have over 25 years’ experience in the Food and Beverage manufacturing business. Envisioned to serve our customers with the best Nyonya Kuih possible, we do not compromise and we insist on high quality, all natural ingredients such as fragrant coconut, high-grade Gula Melaka and colours extracted from fresh pandan leaves etc, which is the company’s product development philosophy. MAMA & ME KITCHEN SDN BHD was then established as a sister company to market our products.
Quality & Service In Production
To better serve our customers, MAMA & ME has been working on obtaining “HALAL”, MESTI, HACCP, GMP and ISO 9001 certification. Such aims and commitment to improve product quality has moved us from a simple backyard manufacturing facility to a better modern setup in Balakong Jaya, Malaysia with a larger production capacity. Ultimately, the company is planning to market its brand and products nationwide and overseas.
Vision
To establish "MAMI SISTERS" as the premier Nyonya Kuih brand in Malaysia, recognized by all.
Mission
We are dedicated to crafting authentic Nyonya Kuih using traditional recipes passed down through generations. At MAMI SISTERS, we prioritize quality, consistency, and customer satisfaction, ensuring every bite brings a taste of heritage and unparalleled flavor to the tables of Malaysia.
Core Value
Traditional Taste & Quality