Customer Service Assistant (16 Sep - 26 Sep 2024) Financial Institution #SJN
Full-time
Junior Executive
1 month ago
Job description:
Answer customer enquiries received via hotline
Resolve investors’ written queries through multi-channel customers’ platform, inc.....
Job description:
- Answer customer enquiries received via hotline
- Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat
- Resolve or manage escalation matters
- Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities
- Liaise with other units to provide appropriate or customize solutions to these value clients
- Complete ad-hoc assignments as required
Working Hours: Mon to Fri (9am - 6pm). Will be based at either Tanjong Pagar office or Buona Vista Office
Able to commit to above duration. Salary is fixed at $2200 (for full month of service and will be prorated downwards based on work days committed). Interview Arrangement: Phone Interview.
To apply, please email your resume in MS Word format to jackieng@recruitexpress.com.sg indicating in your CV the following information:
Expected Salary:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599
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