Position Details
Job Code #: JC-502209
Position #(s): 800-021-5393-700
Working Title:
Operations Analyst
Classification:: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type:: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
The Immigration Integration Branch oversees immigrant integration efforts in California. The Refugee Programs Bureau (RPB) supports and oversees the provision of social services to refugees and other vulnerable populations. The RPB Operations Unit shepherds and supports departmental and inter-departmental initiatives and programs that foster the integration of all refugee populations. The RPB Operations Unit supports all of the bureau's operations and oversees the data, funding, research, and automation efforts of the bureau.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Job Description And Duties Are you ready to challenge yourself with a new position? If so, California Department of Social Services' Refugee Programs Bureau's Operations Unit is looking for an analyst to become part of its team. We are looking for bright, energetic individuals with excellent written and oral communication skills and experience with data management, data analysis, SharePoint administration, and streamlining operations. We are looking to hire an Associate Governmental Program Analyst.
If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey .
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit Three Steps to a State Job .
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You will find additional information about the job in the
Duty Statement .
Special Requirements
Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position. Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
In order to be considered in the selection process, you must provide responses to all questions with and comply with the instructions. Your application will not be considered in the selection process if you fail to comply with the instructions. Each answer of the Supplemental Questionnaire will be evaluated separately. References such as “see resume” will be viewed as an incomplete response.
Please limit your entire response to no more than 2 pages, Arial font size 12, single spaced with 1” margins, and number your responses. By continuing in the selection process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge and that you have read and understood the above instructions.
- Describe your experience with interpretation and application of regulations, statutes, policies, and/or procedures.
- Describe in detail your experience in planning, organizing, and writing a report. How would you review written materials for completeness, consistency, and identifying deficiencies? What would you do if your managers told you that it was not what they wanted or disagreed with your recommendations?
- Describe your experience working with data. What role or tasks did you have in developing or using databases/spreadsheets? Describe what steps you would take to gather, organize, and check a large amount of data collected from other organizations. What steps would you take to ensure data integrity and quality control?
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/30/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services
California Department of Social Services
Attn: Classification & Pay Unit
P. O. Box 944243 - MS 8-15-58
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services
California Department of Social Services
Classification & Pay Unit
744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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