An industry leader providing scientific staffing services to a growing list of pharmaceutical, biotechnology, academic and government organizations. We are committed to helping our clients be more productive through customer-focused, quality driven solutions. We strive to build and maintain a team of individuals who provide outstanding support to our clients. Founded by Jose (Pepe) Figueroa in 1986, Priority One Services is a minority-owned company with over 25 years of experience providing exceptional support to the Life Sciences industry. Combined with a diverse team of dedicated individuals and a culture that fosters growth and development through comprehensive training programs to achieve one priority: exceeding customer satisfaction.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The biggest advantage is the stability of this role and company in the facility services sector. My colleagues are great and very collaborative. I also appreciate the flexibility offered, which is crucial for managing personal commitments. The leadership team is generally accessible and open to feedback.
Cons: While opportunities exist, advancement can sometimes feel a bit slow, and clearer career paths would be beneficial. Communication regarding larger company changes could also be more consistent to keep everyone aligned. Some processes feel a bit dated and could use modernization.
Advice to Management: Continue fostering the supportive culture and exploring more structured career development programs for employees. Enhancing communication transparency on strategic initiatives would also be highly valued.
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Pros: The team environment here is fantastic. I really enjoyed collaborating with intelligent and dedicated colleagues who were always willing to share knowledge. The projects were varied and challenging, offering great learning opportunities in IT consulting and federal client relations. It's a place where you can really build your resume.
Cons: There can be a bit of bureaucracy, which sometimes slows down decision-making or project execution. Communication between departments could also be more streamlined. While the work is engaging, workload can become intense during peak periods, impacting work-life balance occasionally.
Advice to Management: Focus on enhancing cross-departmental communication and streamlining project approval processes to improve efficiency and agility.
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Pros: Working at Priority One Services was a generally positive experience. The team I was part of was excellent, very supportive and collaborative, making day-to-day tasks enjoyable. I appreciated the consistent workload and the feeling of stability, which is rare in the current job market. The company does a decent job of providing essential services, contributing to a sense of purpose.
Cons: While job security is strong, growth opportunities can feel a bit stagnant if you're looking for rapid advancement. Sometimes communication from higher leadership could be clearer, leading to occasional confusion on strategic direction. Processes could also be streamlined in certain departments to improve efficiency.
Advice to Management: Continue fostering the strong team spirit and client-focused approach. Consider clearer, more frequent communication channels for strategic updates to keep everyone aligned and engaged. Streamlining internal processes could boost productivity further.
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Does Priority One Services offer remote positions in the customer service industry?
Yes, I work remotely as a customer service representative for Priority One Services. It's a great fit for my work-from-home needs, allowing me to contribute to this large company from my own space.
What is the hiring process like for a security guard position at Priority One Services in Jacksonville, FL?
The hiring process for security guard roles at Priority One Services, a mid-sized security company in Jacksonville, FL, typically involves an application, interview, and background check, which was pretty straightforward for me.
What's it like working in category management at Priority One Services in the retail industry?
My experience in category management at Priority One Services has been rewarding, offering great opportunities to influence retail strategy and work with a large team.
Does Priority One Services offer remote customer service roles for individuals in the US?
Yes, Priority One Services does hire for remote customer service positions, and I've seen openings that specifically mention being open to candidates across the United States, which is great for remote work.
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