Console is the AI platform for IT, built to help teams automate support and shift from doing the work to managing the system that does the work for them.
From password resets to access requests, Console handles 60–80% of support requests directly in Slack or Teams before they ever reach a human.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: The best part about Console has to be the work flexibility. They really trust employees to manage their time, making it easy to balance personal life with work commitments. The team I was on was collaborative and supportive, and I learned a lot about modern software development practices in this fast-paced tech industry.
Cons: While the flexibility is top-notch, the compensation package isn't the most competitive compared to other companies in the San Francisco tech scene. Sometimes, communication from leadership could be clearer, leading to minor confusion on project priorities. Overall, it’s a good experience but has room for improvement in pay and top-down messaging.
Advice to Management: Consider a review of compensation benchmarks to ensure competitiveness. Enhancing communication transparency from leadership could also boost morale and project alignment.
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Pros: I really appreciate the remote work flexibility here; it helps a lot with my daily schedule. For a Software Engineer, the WFH setup is solid. You can usually manage your 40-hour weeks if you're good at time management.
Cons: The work-life balance can definitely get tough when projects are nearing release. It's not uncommon to pull some late nights then. This can be stressful for people in software development roles.
Advice to Management: Management should really try to plan better. More realistic project timelines for engineering teams would prevent so much crunch and improve our overall work-life balance.
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What's it like using a category management console at a large retail company like Walmart?
Working with the category management console at Walmart, I found it streamlined our product assortment and pricing strategies, making it easier to analyze sales data for key categories across our stores.
What is the general work environment like at Console for software engineers?
Console fosters a collaborative environment where engineers are encouraged to share knowledge and contribute to open-source projects. There's a focus on continuous learning, with team members often participating in internal tech talks and external conferences.
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