Generation Auto Group is a family-owned and operated dealership group proudly serving our communities for over 30 years. Led by the Catalanotto family, our organization has been built on a foundation of integrity, transparency, accountability, reliability, and discipline.
What started as a single automotive business has grown into a multi-location dealership group serving customers throughout New York and New Jersey. Our continued growth is driven by a commitment to providing exceptional customer service while building a strong, people-focused workplace culture.
As we continue to grow, we remain deeply rooted in the communities we serve and committed to developing local talent. At Generation Auto Group, our people are the driving force behind our success. We strive to create an environment where employees feel supported, valued, and empowered to grow their careers while delivering the level of service our customers expect and deserve. Guided by our core values and a strong family-owned culture, Generation Auto Group remains focused on investing in our employees, strengthening our communities, and continuing to build a dealership organization our team and customers are proud to be part of.
Today, Generation Auto Group includes the following dealerships: Generation Kia – Bohemia, New York Generation Buick GMC – Bohemia, New York Autoworld Kia – East Meadow, New York Nutley Kia – Nutley, New Jersey Rock Ridge Nissan & Infiniti – Denville, New Jersey Freedom Ford — Woodbridge, New Jersey
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: The best part is the people. My colleagues in the service department are supportive and always willing to lend a hand. It's a collaborative atmosphere, which makes tackling daily challenges much easier. Plus, I've learned a lot about customer service and automotive diagnostics during my time here, which is great for professional development.
Cons: Sometimes, communication about inventory or special service requests could be more streamlined. There are also occasional moments where the workload feels a bit unevenly distributed, leading to some longer days. Improving internal communication channels could really help smooth things out.
Advice to Management: Continue fostering the team environment and consider implementing more robust communication tools for service updates and workload balancing.
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Pros: I've appreciated the consistent flow of customer interactions and the chance to build relationships. The team here is generally cooperative, and there's always something new to learn about different vehicle makes and models, which keeps things interesting in this automotive sector. It's a good place to hone your customer-facing skills.
Cons: The biggest drawback is the workload, which often leads to long hours, especially during peak times. Managing customer expectations against repair timelines can be challenging. Sometimes, communication about operational changes could be clearer from leadership.
Advice to Management: Consider implementing more structured scheduling to help manage workload and improve work-life balance for the service team. Better advance communication on policy changes would also be beneficial.
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Pros: The team atmosphere here is generally good, and I've found my colleagues to be helpful and skilled. There's a real sense of camaraderie, especially during busy periods. The company provides a stable role within the automotive service sector, which offers good job security. Being in Bohemia, NY, it's a convenient location for many people on Long Island. The core operations are well-established, making it a reliable place to work.
Cons: Sometimes, communication between departments could be smoother, leading to occasional delays in customer service or repair timelines. Streamlining certain administrative processes would significantly boost efficiency. The workflow can get intense, and more consistent management oversight on daily operations could prevent bottlenecks.
Advice to Management: Focus on improving inter-departmental communication and consider investing in updated software to streamline service operations for both staff and customers.
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What's the dress code like at Generation Auto Group, especially considering the different departments?
For the most part, Generation Auto Group has a business casual dress code, though some roles, like those on the sales floor in our Chicago dealerships, might lean more towards business professional. It's pretty standard for the automotive industry and comfortable for the daily work environment.
What's the dress code like at Generation Auto Group, especially in the service department?
In the service department at this large automotive group, they often provide company-branded shirts, so I usually just wear comfortable pants or shorts depending on the weather, making it quite climate-appropriate.
What kind of benefits does Generation Auto Group offer its employees in the automotive industry?
As a large automotive group, Generation Auto offers comprehensive benefits including medical, dental, and vision insurance, along with a 401k plan to support associates' well-being and financial future.
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