At GFiber and GFiber Webpass, we use the latest technology, including fiber optic and millimeter wave, to deliver the very best internet to our customers. No data caps, equipment fees, or annual contracts included. Finally, internet you may actually love.
Everyone deserves access to fast, reliable, fairly priced internet. Bring your creativity, drive, and everything you got—and help us make it happen.
Check out our career opportunities at g.co/fiber/careers.
Rating Reviews
Rating is calculated based on
14
reviews and is evolving.
Pros: The expansion of GFiber's fiber optic network creates a stable environment. I appreciate the autonomy in my role and the supportive team. The company genuinely seems invested in improving internet infrastructure, which is motivating. There's a good camaraderie among the field teams.
Cons: While job security is strong, there can be occasional communication gaps between different departments, leading to minor workflow hiccups. Sometimes, project timelines feel a bit ambitious, adding pressure, though this is common in the fast-paced telecom sector.
Advice to Management: Continue investing in clear cross-departmental communication and realistic project planning to optimize field operations and employee experience.
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Pros: The best part was definitely being part of a company that's building out next-gen fiber internet. The Durham market is growing, and seeing the tangible impact of our work was great. My direct colleagues were awesome, always willing to lend a hand or share knowledge. The hands-on nature of the job as a Field Technician kept things interesting, and I appreciated the focus on customer service in a tech company setting.
Cons: While work-life balance was usually okay, there were times when on-call duties or urgent service calls could stretch beyond standard hours, which was tough. Sometimes, the internal communication on project updates or changes could be a bit slow, leading to minor confusion in the field. More consistent process training for new hires would also be beneficial for the technical roles.
Advice to Management: Consider streamlining communication channels for field teams to ensure everyone is on the same page with project changes and updates. Investing in ongoing, standardized training for technical roles would also boost efficiency and morale.
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Pros: The team environment is fantastic. My colleagues are supportive, and we really pull together to get the job done. It's great being part of a company focused on providing a superior internet product in the competitive telecom sector. Work often feels meaningful.
Cons: Sometimes, scheduling can get a bit hectic, especially during peak demand periods, which can affect work-life balance. There are also occasional bureaucratic hurdles that slow down necessary process improvements. It's not a dealbreaker, but it's noticeable.
Advice to Management: Continue to empower field teams and streamline internal communication to address scheduling challenges and speed up decision-making. Recognizing the hard work of the technicians is also key.
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Does gFiber offer truly remote positions for their customer service roles, or is it hybrid?
I work remotely for gFiber in a customer service role based in Austin, Texas, and it's fully remote! It's great for balancing my work and personal life.
What's the typical dress code like for engineers at gFiber's Austin office?
Most of us in the engineering teams at gFiber's Austin hub wear casual everyday attire like jeans and t-shirts. It's a pretty relaxed environment, so business casual is usually as formal as it gets.
Does gFiber provide home office equipment for their remote employees in the tech industry?
Yes, gFiber is great about supporting its remote tech employees by providing essential home office equipment, which made my transition to a work-from-home setup really smooth.
What is the work culture like at GFiber, especially for entry-level roles in the telecommunications industry?
GFiber's culture really encourages collaboration and learning, which was great starting out in my technician role. Everyone in this growing internet service provider in Kansas City is pretty approachable.
What's it like working at GFiber in Kansas City, MO in a technical role?
My experience as a network engineer at GFiber in Kansas City has been incredibly rewarding. The company fosters a collaborative environment where innovation in the fiber optics industry is truly encouraged, especially for roles supporting our rapid expansion.
Does GFiber offer remote roles for customer service positions in Kansas City?
Yes, I work from home as a customer service rep for GFiber in Kansas City, and it's a great setup for maintaining work-life balance in the tech industry.
What's the day-to-day like for a Category Manager at GFiber, especially in a growing tech company?
As a Category Manager at GFiber, I handle supplier relations and product assortment strategy for our fiber internet services, which involves a lot of cross-functional work with marketing and operations teams in our Austin headquarters.
What's the dress code like for a Network Engineer at GFiber in Austin?
For my role as a Network Engineer at GFiber in Austin, the dress code is pretty casual, usually just jeans and a t-shirt or polo. It's a relaxed atmosphere, fitting for a growing tech company.
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