Prosource is the Midwest region’s leading business technology solutions provider with headquarters in Blue Ash, Ohio. Founded in 1985, Prosource has evolved from a printer and copier company into a complete business technology solutions provider with more than 200 employees in Ohio, Kentucky, and West Virginia. Technology and business never stop moving and neither does Prosource
Rating Reviews
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Pros: I've found the team environment at Prosource to be a major plus. We collaborate well on projects and there's a genuine sense of shared responsibility. The company offers decent exposure to various clients and technologies within the IT services sector, which is great for skill development. Management is usually open to feedback and supports professional growth.
Cons: While work-life balance is generally respected, there can be periods of intense workload around project deadlines, which sometimes leads to longer hours. Communication regarding project scope changes could sometimes be clearer from client management. The approval process for certain internal requests can also feel a bit slow at times.
Advice to Management: Consider streamlining some internal approval processes and ensuring project scope changes are communicated with ample lead time to manage team capacity effectively. Investing more in benefits packages could also be a differentiator.
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Pros: Prosource really excels in fostering a team-oriented atmosphere, especially within project teams. Collaboration is key, and you feel supported by your colleagues. For someone looking to grow in the IT services industry, there are often chances to pick up new technical skills or get exposure to different client projects. The flexibility in how you structure your workday, particularly with remote or hybrid options, is a major plus for maintaining a healthy work-life balance. It's a stable
Cons: While the flexibility is great, sometimes communication from upper leadership can be a bit unclear, leading to confusion on project priorities or company direction. Career growth, while possible, sometimes feels a bit siloed within specific departments, and advancement isn't always clearly defined. The pay and benefits package is adequate, but not outstanding compared to some larger tech firms.
Advice to Management: Consider clearer communication channels for company-wide initiatives. Regularly review and articulate career pathing options to help employees see their long-term future with Prosource.
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What is the hiring process like at Prosource for a remote customer service role?
My application for a remote customer service position at Prosource involved an initial online assessment, followed by two interviews with hiring managers. The entire process for this mid-sized company in the staffing industry was quite efficient.
What is the typical salary range for an entry-level marketing role at Prosource?
Based on my experience as a junior marketer at Prosource in their Chicago office, entry-level salaries usually fall between $45,000 and $55,000 annually, depending on specific skills and the team's needs.
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