Lightedge delivers technology solutions that bring the operational benefits of the public cloud to enterprise IT workloads. We reduce the complexity of IT modernization to help clients reinvest their time, resources, and capital toward innovation over maintenance. Every service is built with the security and performance clients expect and the flexibility and visibility they want.
Founded in 1996, Lightedge supports over 1,300 clients and delivers unmatched uptime, security, compliance, and visibility. Our client-centric approach prioritizes understanding each business’ unique goals to deliver the right cloud for every workload and bridge the gap between their multi-cloud environments. Our trusted advisors are here to guide clients from status quo to leading edge so they can focus on serving their clients not their servers.
Rating Reviews
Rating is calculated based on
10
reviews and is evolving.
Pros: I really appreciated the stability and the sense of team here. My colleagues were always willing to help, and it made tackling complex IT challenges much easier. The company culture encourages collaboration, which is great for learning and development. There's a good amount of autonomy in the role, and IT infrastructure projects are often interesting.
Cons: While generally good, there were times when communication from upper management about strategic changes could have been clearer or more timely. This sometimes led to a bit of confusion or last-minute adjustments on projects. Also, while benefits are decent, the health insurance options could be more competitive compared to other tech companies.
Advice to Management: Continue fostering the collaborative team environment. Improving transparency and proactive communication regarding strategic shifts would be beneficial for morale and project execution.
Show more
Pros: The compensation package for a Triage and Support Supervisor, especially on the night shift, is quite competitive for the Kansas City market, offering a fair wage for the demands of the role. Benefits like health insurance, paid time off, and 401K are robust and kick in pretty quickly, which is a big plus. I appreciate the inherent job security working in the essential IT infrastructure industry. There's also a good environment for learning new technologies and honing technical support skills,
Cons: While pay and benefits are good overall for this data center company, I think more frequent salary reviews or clearer pathways for raises could be implemented to ensure compensation keeps pace with industry standards and individual contributions. Sometimes the workload for the technical support team on night shifts can be quite intense, especially during major incidents or peak periods, which can temporarily impact work-life balance. Internal communication could sometimes be smoother between
Advice to Management: Consider implementing more structured and frequent salary review processes to ensure compensation remains competitive and acknowledges employee development. Focus on refining communication protocols between day and night shifts to enhance operational efficiency.
Show more
Pros: The team environment is usually great, and colleagues are very supportive. There's a real sense of camaraderie, especially within the technical support and engineering departments. The company provides opportunities to work with a variety of clients and technologies, which is excellent for learning and professional development. Management generally listens to concerns, and there's a decent amount of autonomy in day-to-day tasks.
Cons: Some internal processes feel a bit outdated, leading to occasional inefficiencies. Career advancement can sometimes feel less structured than desired, especially for long-term technical specialists who aren't moving into management. Workload can fluctuate significantly depending on client needs, which sometimes impacts work-life balance more than ideal.
Advice to Management: Consider formalizing career progression tracks for technical roles and streamlining some internal project management workflows to improve efficiency and clarity.
Show more
How does LightEdge handle feedback from its employees, especially regarding leadership?
I've found LightEdge really values employee feedback, even from the CEO. They use surveys and town halls to ensure everyone's voice is heard, which makes you feel valued in this growing tech company.
What is it like to be a leader at a growing IT services company like Lightedge?
As a CEO at a mid-sized IT solutions provider, I've found Lightedge offers a dynamic environment to drive strategy and foster innovation. The focus on client success in the cloud and managed services space is palpable.
What's it like working in IT services at LightEdge, a mid-sized company in Des Moines?
My experience in IT services at LightEdge in Des Moines has been great; they really invest in employee development and offer diverse roles within the mid-sized company structure.
What is the interview process like at Lightedge, a growing IT solutions provider in Texas?
My interview process at Lightedge involved initial HR screening and then technical interviews with hiring managers, giving me a good feel for the team and the company culture for roles in the IT industry.
What's it like to be a CEO at a growing IT solutions company like Lightedge in the tech industry?
Leading a mid-sized enterprise like Lightedge in the IT solutions sector means navigating rapid growth and strategic innovation, which I find incredibly rewarding for driving impactful change.
Does LightEdge offer remote opportunities for IT roles, and what's the general vibe for remote work within this medium-sized tech company?
Yes, LightEdge does offer work-from-home options, especially for certain IT positions. I found the company culture supportive of remote collaboration, even as a medium-sized business in the tech industry.
What is Lightedge's policy on remote work for IT roles in the Chicago area?
Lightedge offers a hybrid work model, allowing flexibility for IT professionals in the Chicago area. Most teams operate on a hybrid schedule, requiring a few days in the office per week to foster collaboration.
What is Lightedge's policy on remote work for IT professionals in the Des Moines area?
Lightedge offers a hybrid work model for many roles, allowing IT professionals to work from home a few days a week. This approach balances the benefits of in-office collaboration with the flexibility of remote work, which has been well-received by the team.
US
