Saddle Brook, New Jersey, United States of America
Company Overviews
PumpMan, a Harrington Company, is a leading provider of pump systems and on-site maintenance and repair services for commercial, industrial, and municipal market customers. Founded in 1977, PumpMan has locations throughout the United States and is actively expanding its network to deliver services to a wider area and broader customer base. PumpMan joined the Harrington family of companies in 2023, and, in combining forces, created an industry-leading single-source provider for process solutions products, design, installation, maintenance, and repair. We are also committed to stocking products in branches and regional distribution centers, allowing us to deliver unmatched customer service by having a wide variety of products immediately available.
With locations in Baldwin Park (LA), San Diego, and Santa Rosa, California, Folcroft and Allison Park, Pennsylvania, two locations in Phoenix, Arizona, Denver, and two locations in New York, Astoria, and Brooklyn. PumpMan provides quality products and services to the greater Denver, Los Angeles, Philadelphia, Pittsburgh, Phoenix, Sacramento, San Francisco, and New York regions. Whether you require standard items or engineered and specialty products combined with industry knowledge and expertise, you can depend on PumpMan to deliver on time, accurately, and with a high degree of customer service.
Rating Reviews
Rating is calculated based on
9
reviews and is evolving.
Pros: The team atmosphere is the best part of working here. Everyone pitches in to help out, especially during busy project cycles or unexpected service calls. The company is well-established, offering good job security. I also appreciate the hands-on learning opportunities and the autonomy given to experienced technicians in the field.
Cons: Communication can sometimes be a bit slow between departments, which can cause minor delays on complex jobs. Occasionally, the workload during peak seasons can feel overwhelming, but that's common in this industry. It would be beneficial to have more streamlined processes for certain approvals.
Advice to Management: Continue fostering the strong team spirit. Exploring ways to improve inter-departmental communication and streamline approval processes could further enhance efficiency and employee satisfaction in your industrial services operations.
Show more
Pros: PumpMan provides solid job security as a Field Service Technician in the essential industrial pump service industry. Consistent demand for repair and maintenance ensures steady work in the Greater Phoenix Area, offering peace of mind.
Cons: Career progression for Field Service Technicians is often unclear, making long-term planning difficult. We could benefit from faster adoption of new field technologies to boost efficiency on service calls.
Advice to Management: Develop clearer career progression paths for Field Service Technicians. Investing in faster integration of new field technologies would significantly boost efficiency and overall employee satisfaction.
Show more
Pros: PumpMan offers solid job security, which is a big plus in the industrial services industry. I appreciated the hands-on nature of the work as a technician and the chance to learn about different types of pumping systems. The company provides necessary tools and vehicles for the job. Most of my colleagues were knowledgeable and easy to collaborate with, making day-to-day tasks smoother.
Cons: While remote work for administrative tasks is sometimes possible, on-site field roles like mine are demanding. Communication from upper management about policy changes or project updates could be more consistent, sometimes leading to confusion. Training is available but can be sporadic, and sometimes there's a push to get technicians certified quickly rather than thoroughly.
Advice to Management: Focus on improving transparent communication channels from leadership to field staff. Regular, clear updates would help everyone stay aligned and reduce operational friction.
Show more
What's the typical workload like for a field service technician at PumpMan?
It can be demanding, with a mix of planned service calls and urgent repairs for clients in the municipal water sector, but the team support makes managing it feasible.
Working at PumpMan in the water systems industry, I've found the teams to be very collaborative and supportive, especially in the field technician roles. We often assist each other across different projects, which makes for a positive atmosphere.
What's the dress code like for a field service technician at PumpMan?
For field service roles at PumpMan, we typically wear company-provided uniforms and steel-toed boots for safety. It's practical gear for working on various pump systems across different industrial and commercial sites.
What's the team environment like at PumpMan, especially for entry-level pump technicians in Southern California?
The team at PumpMan felt really supportive when I started as a junior technician; experienced guys were always ready to help with any pump repair questions. It's a solid mid-sized company with a good mix of field and shop roles.
Does PumpMan offer remote or hybrid work options for roles in the industrial pump services sector?
As a large employer in industrial services, PumpMan primarily focuses on field-based technicians and operations. While some administrative or support roles might offer hybrid flexibility, most hands-on positions, especially those directly related to pump repair and maintenance across various locations, require an on-site presence.
What is the typical salary range for a field service technician at PumpMan in California?
As a field service technician at PumpMan, I've seen salaries for this role in the California area generally range from $60,000 to $85,000 annually, depending on experience and specific certifications within the pump repair industry.
What is the team dynamic like for field service technicians at PumpMan, especially when working on complex projects in the New York metro area?
The team at PumpMan fosters a collaborative environment where field service technicians often work together on challenging projects. There's a strong emphasis on sharing knowledge and supporting each other to ensure client satisfaction across the diverse industrial landscape of the New York area.
US
