CSC ServiceWorks is the leading provider of commercial laundry services and air vending solutions throughout the United States, Canada, and Europe. We make life easier, impacting over 40 million residents and consumers, property managers, and owners every day. We do this in apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. Our history goes back to 1927 and, today, includes over 3,000 dedicated professionals and an extensive local network to service our customers.
Rating Reviews
Rating is calculated based on
16
reviews and is evolving.
Pros: I really value the team environment among the field technicians and installers. Everyone's pretty collaborative, and if you hit a snag on an installation, there's always someone to call for advice or assistance, which is great for new Appliance Delivery Installers. The leadership, especially my direct supervisor in Carlstadt, NJ, is supportive; they understand the challenges of being out in the field and trust us to get the job done right. I've gained a ton of experience with various
Cons: Sometimes, communication from upper management could be a bit clearer regarding new protocols or changes. Things can feel a little slow to trickle down to us Appliance Delivery Installers in the field. Also, during peak seasons in the commercial laundry industry, the workload can get pretty heavy, leading to some long days. While we always get the job done, better planning to distribute tasks or perhaps bringing in temporary help would alleviate some of that pressure and improve overall
Advice to Management: I'd advise management to continue focusing on clear communication, especially from the top-down to field teams like us Appliance Delivery Installers. Streamlining how new information is shared would be a big help. Also, consider strategies for better workload distribution during peak times to help
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Pros: Great job security as an Operations Coordinator in facilities services, which is a huge comfort. Colleagues are supportive, creating good teamwork and a positive environment. Pay and benefits are competitive.
Cons: Career progression feels slow for an Operations Coordinator, which can be frustrating. Internal communication between departments needs improvement, and some approval processes can take longer than necessary for simple tasks.
Advice to Management: Develop clearer internal career paths and invest more in professional development for employees. Streamlining cross-departmental communication would also boost efficiency and engagement.
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Pros: I appreciate the consistent work and the fact that CSC ServiceWorks is a large, established company in the laundry and vending services industry. This offers a good level of job security, which is a major plus. The team I worked with in New Orleans was great, very collaborative, and there was a sense of community. Many colleagues have been there for a long time.
Cons: While job security is high, career growth can feel slow for some roles. Pay increases aren't always substantial year-over-year, and benefits could be more competitive compared to other industries. Some of the equipment can be older, requiring more hands-on repair than I'd prefer in a modern facility management setting.
Advice to Management: Consider enhancing professional development programs and periodically reviewing compensation structures to better retain experienced staff. Investing in newer equipment would also be beneficial.
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What's the dress code like for customer-facing roles at CSC ServiceWorks in the retail services industry?
For roles like route drivers and service technicians at CSC ServiceWorks, the dress code is business casual; they provide branded shirts, and you typically wear your own dark pants or khakis.
How is commission structured for delivery drivers at CSC ServiceWorks in the Chicago area?
As a driver for CSC ServiceWorks, my commission really depends on meeting daily delivery quotas and customer satisfaction ratings, which is pretty standard for a logistics company of this size.
How does CSC ServiceWorks handle disagreements between team members in their office locations?
I've seen CSC ServiceWorks encourage open communication; managers often mediate discussions to find resolutions that benefit the whole facilities management team, ensuring a collaborative environment.
What's it like working in category management at CSC ServiceWorks, especially for a large facilities services company?
I found the category management role at CSC ServiceWorks to be really engaging, managing diverse product portfolios within the facilities services industry. The company's significant footprint offers great opportunities for strategic impact and professional growth.
What's it like working in category management at CSC ServiceWorks, a large facilities services company?
My experience in category management at CSC ServiceWorks has been great; they really value data-driven decisions and offer opportunities to impact a large facilities services organization across multiple locations.
What's the typical salary range for a Field Service Technician at CSC ServiceWorks, and does it vary by location like in the New York metro area?
Based on my experience, Field Service Technician salaries at CSC ServiceWorks generally range from $50k to $70k annually, with slight variations depending on regional cost of living, including for roles in the bustling New York metro area.
What's it like working in category management at CSC ServiceWorks, and what are the typical career paths?
In category management at CSC ServiceWorks, I've found a focus on data-driven decisions and cross-functional collaboration within the laundry and facility services industry. There are good opportunities to grow into senior roles or specialize in procurement for our large organization.
What is the interview process like for a service technician role at CSC ServiceWorks?
My interview for a service technician position at CSC ServiceWorks involved a phone screen, a behavioral interview with HR, and a technical interview with the hiring manager, which felt thorough for a company of their size in the laundry industry.
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