We believe in small businesses and the people who grow them.
In fact, our mission at Credibly is to be the best small business lender. To make that happen, we leverage cutting-edge data science, technology, partner relations, and customer support to provide business owners with faster access to right-sized capital solutions.
From working capital loans to merchant cash advances, we offer a suite of financing products that can accommodate nearly any stage of business development or credit profile.
Founded in 2010 with offices in Michigan, New York, and Arizona, we have provided over $2 billion in financing to more than 30,000 small businesses nationwide.
On top of being nominated as one of Crain’s 50 fastest growing companies in New York and making several appearances on the Inc. 500 list, we’ve also been recognized for having the Best Overall Business Lending Company by Fintech Breakthrough Awards and shortlisted on a number of awards for being the best small business lending platform.
Our lofty goals would not be possible without having a great team, and to build a great team, we look to our core values. Every member of our team exemplifies these values, and we look them in every new person we bring on board, too!
Credibly’s Core Values: We Are Output Driven We challenge ourselves and others. Trying and failing is still a success.
We Love Spirited Debate Everyone has a voice, and should use it. There is no such thing as rank when discussing what is right for the business.
We Embrace Challenges We don’t let the unknown stop us. We figure it out.
We Care We care about producing high quality work, and we care about how that impacts our customers.
If this sounds like you, we would love to have you apply and join us on the journey to become the best small business lender.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: I appreciate the work flexibility Credibly offers, which is a big plus for maintaining work-life balance. The team I work with is fantastic – very collaborative and always willing to help out. There are opportunities to learn new aspects of online lending and broaden your skillset in the fintech industry.
Cons: While leadership is generally accessible, there are times when strategic decisions or changes in direction aren't communicated as clearly or promptly as they could be. This can sometimes lead to a bit of confusion or a feeling of being out of the loop, especially for those further down in the operational roles.
Advice to Management: Continue fostering the collaborative culture and flexibility. Focus on enhancing proactive and transparent communication regarding company strategy and any changes that might impact day-to-day operations or long-term employee goals.
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Pros: The team environment at Credibly is genuinely collaborative and supportive. I've had the chance to work on interesting projects in the fast-paced fintech industry, which really helped my skill development. The hybrid work setup in the India office is a big plus, offering a good balance between in-office interaction and remote work flexibility. Management is generally approachable, and they foster an open-door policy.
Cons: While growth opportunities exist, career progression can sometimes feel a bit unclear or dependent on specific team needs rather than a structured path. Communication on broader company strategy could be more transparent. Some internal processes, especially around reporting and tooling, could benefit from streamlining to enhance efficiency for roles like mine in data analytics.
Advice to Management: Consider implementing more structured career development frameworks and enhancing transparency around strategic decisions to further empower employees and boost engagement.
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Does Credibly offer merit increases to employees in the fintech industry?
Yes, I've seen merit increases at Credibly based on performance, which is common in the growing fintech sector. They seem to review compensation annually for roles like junior analysts and senior engineers.
What's the typical salary range for a remote Customer Success Manager at a fintech company like Credibly?
Based on my experience and what I've seen for similar roles in the fintech industry, particularly at companies focused on small business lending, a Customer Success Manager at Credibly typically earns between $60,000 and $85,000 annually, depending on experience and performance.
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