Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives.
Thresholds is one of the oldest and largest providers of recovery services for persons with mental health and substance use conditions in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.
Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods
Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency. Recovery from mental illnesses and substance use is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.
Rating Reviews
Rating is calculated based on
11
reviews and is evolving.
Pros: The most rewarding aspect is genuinely helping people make progress in their recovery journeys. The organization provides a strong sense of purpose, and you get to see the direct impact of your work. The team atmosphere is generally supportive, and there's a good community feel among colleagues who are passionate about the mission. Flexible scheduling often allows for better work-life balance.
Cons: While the mission is strong, the administrative burden can sometimes feel overwhelming, taking time away from direct client interaction. Pay and benefits, while standard for the non-profit social services industry in the Chicago area, could be more competitive to attract and retain talent long-term. There are opportunities for growth, but advancement can sometimes feel slow.
Advice to Management: Consider streamlining some administrative processes to reduce burnout and exploring more competitive compensation packages to acknowledge the critical nature of the work. Investing further in professional development opportunities would also be beneficial.
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Pros: I really value the sense of purpose you get working for Thresholds. As a Residential Support Specialist for the REACH program in Chicago, it's incredibly rewarding to directly assist individuals in their mental health recovery journeys. The team dynamic is strong; my colleagues are always willing to help out, which is essential in a demanding human services field. There are ample learning opportunities to develop skills in client care and crisis intervention, which is great for career growth
Cons: The pay and benefits, while decent for a non-profit in mental health services, could definitely be more competitive, especially considering the dedication required for this job in Chicago. Sometimes, the administrative processes for approvals can feel a bit slow, impacting efficiency. Also, while growth opportunities exist, clear pathways for advancement within the Residential Support Specialist role aren't always immediately visible, requiring proactivity to seek out new responsibilities.
Advice to Management: Continue to invest in professional development for direct service staff, especially for roles like the Residential Support Specialist. Streamlining some of the administrative paperwork would greatly benefit daily operations, allowing more focus on client care. Regularly reviewing compensation
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Pros: The mission at Thresholds is truly impactful, and you feel like you're making a real difference every day. The team I worked with was supportive and dedicated, fostering a collaborative environment. Management is generally accessible, and there's a genuine effort to provide essential behavioral health services to Chicago's vulnerable population.
Cons: Administrative tasks can sometimes feel overwhelming, pulling time away from direct client care. While flexibility is offered, navigating system changes and resource constraints could be smoother. Some IT systems could use an upgrade to streamline daily operations for front-line staff.
Advice to Management: Continue investing in staff training and streamline administrative processes to maximize time spent on client care. Recognizing and celebrating staff achievements would also be beneficial.
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For corporate roles like Marketing Manager in our Chicago office, it's business casual. Jeans are fine on Fridays, but generally, we dress professionally for client meetings and internal team collaboration at this medium-sized company.
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