SumnerOne is one of the largest independent dealers of office technology in the Midwest, representing a family of companies committed to bringing you exactly the service and technology you need to help your business run more smoothly and safely than ever. From printers and copiers, MFPs, managed IT, managed print, document management, disaster recovery and so much more.
From the middle of Illinois to Wichita, Bentonville to Tulsa, and everywhere in between, organizations trust SumnerOne companies to deliver the kind of technology and service that get out of the way – and let people get the job done. Why? Because when technology works so well you forget it’s even there, you can accomplish more than ever. That’s the power of SumnerOne.
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: I've really appreciated the team environment at SumnerOne. As a Field Service Technician, I'm out in Sacramento, CA, a lot, but the support from dispatch and other techs is always there. We help each other out, which makes a big difference when you're dealing with various client issues in the office technology and managed IT services space. There are good opportunities for learning and expanding your skillset on different equipment and software systems, which is great for career growth.
Cons: The biggest challenge is probably the workload during peak times. Being a Field Service Technician means you're often stretched thin, and sometimes the turnaround on approvals for parts or advanced support can feel a bit slow, impacting efficiency. Also, while there are learning opportunities, a more structured career progression path would be beneficial for long-term planning within the company.
Advice to Management: Consider streamlining the parts approval process and investing in more structured career development programs for Field Service Technicians to help with retention and growth.
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Pros: The team culture at SumnerOne is a real highlight; everyone is generally collaborative and willing to help out. I appreciate the focus on providing clients with reliable IT services and the opportunities to work on diverse projects. The flexibility in scheduling, especially for remote or hybrid roles, is a definite plus.
Cons: While collaboration is strong, sometimes project management can feel a bit chaotic, leading to occasional scope creep or missed deadlines. Communication between departments could also be more proactive. Pay and benefits are competitive but not exceptional for the IT sector.
Advice to Management: Consider investing more in standardized project management tools and training to improve cross-departmental efficiency and client delivery timelines. This would enhance overall operational flow.
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Pros: The best part of working at SumnerOne has been the team I'm on. We've got a collaborative spirit and genuinely help each other out, which makes day-to-day operations much smoother. The company also does a decent job offering flexible work options, allowing for a good work-life balance, especially for roles in the IT services sector. I appreciate the autonomy I have in managing my tasks.
Cons: While the flexibility is great, career growth pathways aren't always clearly defined, especially for technical specialists. Sometimes, initiatives feel a bit disconnected from a larger strategic vision from upper management, making it hard to see the long-term impact of our daily work in the tech industry. Bureaucracy can also slow down progress on important projects.
Advice to Management: Consider creating more transparent career ladders and ensuring leadership communicates a unified, long-term vision for the tech department. Regular feedback sessions on career development would also be beneficial for employees.
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What is the panel interview process like at SumnerOne for IT roles?
My panel interview at SumnerOne for an IT position involved meeting with several team members from different departments. It felt collaborative, and they focused on how I'd fit into the larger technology solutions team within this large company.
What's it like working in category management at SumnerOne, a large IT solutions provider?
My experience in category management at SumnerOne has been great, offering diverse challenges within the IT solutions industry. I appreciate the company's commitment to fostering professional growth for its employees.
What is the typical work-life balance like for a Project Manager at SumnerOne, especially when working on large IT solutions projects?
Work-life balance at SumnerOne can vary depending on project demands. For Project Managers, there are periods of intense work, particularly during critical phases of IT solutions implementation, but the company generally supports reasonable hours.
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