San Francisco, California, United States of America
Company Overviews
Roo is the largest veterinary relief network in the U.S. — and the first-of-its-kind platform built to transform the way relief work gets done. We connect veterinarians, vet techs, and animal hospitals through a modern, easy-to-use platform that puts control and flexibility back in their hands.
We started Roo to solve a growing problem: veterinary professionals stretched to their limits and hospitals struggling to fill critical staffing gaps. Burnout, turnover, and overbooked schedules were hurting care teams and the pets they serve. We knew there had to be a better way — so we built it.
With Roo, hospitals get fast access to a nationwide network of licensed vets and techs for relief coverage and recruitment, helping them reduce wait times, expand appointment availability, and support their teams — all without the overhead of traditional staffing solutions. Post shifts anytime, see transparent pricing before you commit, and choose who works at your hospital every time.
For veterinary professionals, Roo means freedom. Set your schedule, choose where you work, and get paid quickly — all while earning more per hour than traditional roles and exploring clinics that match your values. Whether you're looking to regain work-life balance, supplement your income, or discover your next full-time home, Roo helps you get there.
We're not just making relief work easier — we’re making veterinary careers more sustainable. By combining technology with a deep respect for the people behind the medicine, Roo is reimagining how staffing works — for the better.
Say yes to more pets. Say yes to more balance. Say yes to Roo.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The company culture at Roo is one of its biggest strengths. There's a strong sense of teamwork, and everyone, from individual contributors to leadership, is approachable and willing to help. As a Product Manager, I've really appreciated the trust placed in me to drive initiatives and the clear focus on impact in the veterinary telemedicine space. Learning and development are genuinely encouraged, with access to resources and a supportive environment to experiment. The work environment in San
Cons: While the culture is great, as a growing tech company, some internal processes can sometimes feel a bit fluid, particularly during peak development cycles. This occasionally leads to minor communication gaps across departments regarding project timelines or resource allocation, which can sometimes impact a Product Manager's planning. Improving these small areas could further streamline our workflow and clarity.
Advice to Management: To the leadership team at Roo: continue to foster the incredible company culture that makes this such a great place to work. As the company scales in the veterinary telemedicine industry, consider investing more in formalizing cross-departmental communication channels and project management
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Pros: Roo's genuinely collaborative company culture fosters strong teamwork, creating a positive environment for an Account Manager in veterinary tech. I've found good work flexibility, valuable learning opportunities, and support for professional growth in San Francisco.
Cons: Communication on company-wide strategy sometimes feels delayed, particularly with our distributed setup. Workload for Account Managers occasionally spikes. More structured feedback and clearer career progression paths would be a great improvement.
Advice to Management: Continue prioritizing open communication, particularly as Roo scales and the team grows. Implementing more regular, formalized career progression check-ins would greatly benefit employee development. Keep investing in the unique positive culture and team cohesion.
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Pros: The core operations team at Roo is fantastic. I appreciate the hybrid work arrangement which provides a good balance for commuting into the San Francisco office. It's a growing company in the proptech space, so there's always something new happening. The people are generally friendly and willing to help, making it a pleasant place to spend my workdays.
Cons: My main frustration has been with the inconsistency in communication from upper management, especially regarding strategic shifts. This can sometimes lead to confusion on the ground and make planning difficult. While job security feels decent, clarity on future direction would boost confidence for everyone.
Advice to Management: Focus on clearer, more consistent communication regarding company strategy and changes to help align teams and improve overall confidence and operational efficiency.
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What is the panel interview process like at Roo, especially for software engineering roles?
The panel interview at Roo for software engineering positions typically involves a mix of technical questions and behavioral scenarios. I found it to be a collaborative session where different team members assess your problem-solving skills and cultural fit within their mid-sized tech company.
What's the dress code like for baristas at Roo in San Francisco?
For the barista roles at Roo's San Francisco cafes, the dress code is pretty casual. We usually wear comfortable clothes like jeans and company-provided t-shirts, keeping it practical for a fast-paced environment.
What is Roo's current policy on remote work for software engineers in their San Francisco office?
Roo offers a hybrid work model, with most roles requiring employees to be in the office at least two days a week. For software engineering positions in San Francisco, this generally means a mix of in-office collaboration and remote flexibility.
What is Roo's policy on remote work for software engineers in the San Francisco tech scene?
Roo offers a hybrid work model, allowing software engineers to work from home up to two days a week. This balance is designed to support collaboration while providing flexibility for employees in the competitive San Francisco tech market.
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