Technology is mission-critical to your business so it must work — continuously.
Everything we do — every assessment, every equipment procurement, every service outcome — is focused on keeping your organization running smoothly and staying productive. Your dedicated Pomeroy team carefully monitors your workplace so we not only optimize efficiencies but also pre-empt issues before your work is interrupted. We’re where you need us, ensuring business continuity often before the effects of an issue are ever felt. When something does happen, we immediately jump in and get your business technology back to full speed. You can be confident that a Pomeroy partnership brings the right level of tailored IT support specific to your business. And as your business grows and the world changes, we help evolve your IT capabilities so your business runs non-stop into the future.
Rating Reviews
Rating is calculated based on
11
reviews and is evolving.
Pros: The flexibility at Pomeroy as a Remote Technical Consultant is truly a major plus. Being able to set my own schedule and work from my Home, KS office has made a huge difference in my work-life balance. I appreciate the trust placed in us to manage our tasks. The IT services industry is always evolving, and there are good opportunities to pick up new skills and work with diverse technologies, which keeps things interesting. The support from my team members is also consistently helpful.
Cons: Sometimes, during major IT project rollouts, the workload can become quite intense, leading to longer hours to meet client deadlines. Also, getting approvals for certain tools or client-specific solutions can occasionally take longer than ideal, which can slow down progress a bit. Improved communication channels for these specific instances would be beneficial for streamlining workflows.
Advice to Management: Continue to foster the supportive remote work environment that makes Pomeroy a great place for IT professionals. Streamlining internal approval processes, especially for new client technologies, could further enhance efficiency and reduce potential bottlenecks for us Remote Technical Consultants.
Show more
Pros: Pomeroy offers a dependable work environment, especially for those looking for job security in the IT solutions sector. The team I worked with was collaborative, and there were always opportunities to pick up new skills through hands-on experience. The management team was approachable and offered reasonable flexibility when needed.
Cons: The pay and benefits package could be more robust to align better with industry standards. During peak project times, workload can become quite heavy, impacting work-life balance. Some internal processes for approvals felt a bit slow.
Advice to Management: Consider reviewing the compensation structure to be more competitive, as it would help attract and retain talent. Streamlining certain approval processes could also improve efficiency across teams.
Show more
Pros: I really appreciate the collaborative company culture at Pomeroy. Even as a remote Transition Manager based out of Home, KS, I feel connected to my teams across different locations. There's a strong emphasis on knowledge sharing and support, which is crucial when you're managing complex IT transitions for various clients in the managed services industry. My colleagues are always willing to lend a hand, making project delivery smoother and less stressful. The flexibility offered for remote work
Cons: While the overall experience is positive, communication can sometimes be a challenge across a large, distributed IT consulting firm. Information doesn't always flow seamlessly between departments, which can occasionally slow down critical decision-making for a Transition Manager. Also, during peak project cycles, the workload can become quite heavy, making it tough to maintain that work-life balance, even with the inherent flexibility. Streamlining a few internal approval processes would
Advice to Management: Continue to invest in communication tools and strategies that bridge the gaps between remote and in-office teams, especially within the IT services and technology solutions provider framework. Acknowledge and support employees during high-demand periods to prevent burnout. Consider reviewing and
Show more
What's the team atmosphere like at Pomeroy, especially for entry-level IT support roles in the Cincinnati area?
The culture at Pomeroy felt really collaborative and supportive when I started in an IT support role. My colleagues in the Cincinnati office were always willing to help new hires get up to speed, making it a great environment for learning.
What's the dress code like for administrative roles at Pomeroy, a mid-sized IT solutions provider?
For administrative roles at Pomeroy, a mid-sized IT solutions provider, the dress code is business casual. I usually wear slacks or nice jeans with a blouse or polo shirt.
What's the typical salary range for an IT Support Specialist at Pomeroy, especially in a large enterprise setting?
Based on my experience as an IT Support Specialist in a large enterprise, salaries at Pomeroy are competitive and reflect the technical demands of the role. I found the compensation aligned well with industry standards for similar positions in the IT services sector.
What's it like working at Pomeroy as a field technician in the IT services industry?
Working at Pomeroy as a field technician in the IT services sector has been a great experience for me, offering diverse projects across various client sites. The company size allows for a good balance of team collaboration and individual responsibility in our IT support roles.
What is the typical work environment like at Pomeroy, especially for entry-level IT support roles in a medium-sized tech company?
The work environment at Pomeroy is generally collaborative and fast-paced, with a focus on teamwork to resolve client IT issues effectively. For IT support positions, expect a hands-on learning experience where you'll gain exposure to various technologies and client needs within the managed services industry.
What is the general working culture like at Pomeroy for IT support roles in a large enterprise environment?
The culture at Pomeroy often involves a fast-paced, team-oriented environment, especially for IT support staff. Expect a focus on collaboration and client satisfaction, which shapes the daily workflow and interactions.
What kind of health and wellness benefits does Pomeroy offer to its IT support staff in the greater Chicago area?
Pomeroy provides comprehensive health insurance options, including medical, dental, and vision coverage, for its employees. They also offer wellness programs and resources aimed at supporting overall employee health and well-being for roles like IT support.
What is Pomeroy's policy on remote work for IT support roles in the Chicago area?
Pomeroy offers hybrid and remote work options depending on the specific role and team needs. For IT support positions in Chicago, many employees have found a balance with a few days in the office and the rest remote, allowing for flexibility while maintaining team collaboration.
US
