KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with 1,000+ employees in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
For information on how we collect, process and retain your personal data, please see our Privacy Policy: https://www.kldiscovery.com/privacy-policy
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: The collaborative environment at KLDiscovery is excellent. As a Data Analyst, I've had great opportunities for learning new tools and methodologies in the eDiscovery industry. Leadership is generally supportive, fostering skill development and a strong team spirit.
Cons: The workload for a Data Analyst can sometimes be intense during peak project times in the eDiscovery industry. Approval processes can occasionally be slow, and communication on project scope changes could be improved for smoother execution.
Advice to Management: Continue investing in employee training for new technologies within the legal tech space. Streamlining some internal approval flows would significantly boost efficiency. Also, clear communication during busy periods helps manage expectations better.
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Pros: The remote work arrangement at KLDiscovery for legal tech roles was a significant advantage, offering excellent work flexibility. My colleagues were generally supportive, and the collaborative spirit within project teams was strong. Learning opportunities are plentiful in the fast-paced e-discovery field, and the company provides access to modern platforms for managing cases. The company culture fosters teamwork.
Cons: While pay and benefits are competitive for the industry, there's room for improvement, particularly in how compensation scales with experience and workload. Sometimes project demands could lead to intense periods, impacting work-life balance, despite the flexibility offered. Leadership communication could be more consistent across departments.
Advice to Management: Continue to invest in clear communication channels and ensure workload distribution is managed to maintain consistent work-life balance for all remote employees in the e-discovery services team. Consider performance-based compensation reviews.
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Pros: Working at KLDiscovery offered a chance to be part of a significant player in the legal tech and eDiscovery industry. The projects were interesting and diverse, providing good learning opportunities. My immediate team was supportive, and there was a strong sense of camaraderie, making even challenging cases manageable. The remote work setup was also a big plus.
Cons: There were times when internal communication between departments felt a bit siloed, leading to occasional delays or confusion on projects. Streamlining some approval processes and having clearer escalation paths could really make a difference in day-to-day operations. The workload can get intense during peak periods, which is expected, but better resource allocation could help.
Advice to Management: Focus on cross-departmental communication and standardizing project management workflows for greater efficiency. Clearer career pathing for project managers would also be beneficial.
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What are the eligibility requirements for benefits at KLDiscovery, especially for remote eDiscovery specialists?
I found that full-time employees, including remote eDiscovery specialists, are generally eligible for benefits like health insurance and 401k after a short waiting period. It's good to confirm the specifics with HR when you join.
What is the typical salary range for an eDiscovery Project Manager at KLDiscovery?
Based on my experience as a Project Manager in the legal tech industry, salaries at KLDiscovery can vary, but I've seen Project Managers in larger eDiscovery companies like KLDiscovery making around $70k-$90k annually depending on experience and location.
What is the work-from-home policy like at KLDiscovery for roles in eDiscovery operations?
KLDiscovery offers a hybrid work model for many roles, including those in eDiscovery operations. Employees can typically expect to work remotely a few days a week, with specific schedules often determined by team needs and management. This flexibility allows for a good work-life balance while maintaining team collaboration.
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