DocGo is leading the proactive health care revolution. With advanced software and skilled clinicians that deliver population health programs for governments, value based arrangements for payers, medical transportation for hospitals, and mobile healthcare solutions that help keep patients out of the hospital.
Rating Reviews
Rating is calculated based on
6
reviews and is evolving.
Pros: The biggest plus here is the focus on career growth. As a Dispatcher, I've had several chances to take on more responsibilities and even cross-train in other areas of operations. Management is good about identifying potential and encouraging internal advancement, which is great for long-term career planning in the mobile health services sector. The teamwork among the dispatchers is strong, and we really support each other, making busy days manageable. Training resources for continued learning
Cons: While career growth is encouraged, the actual progression path can sometimes feel a bit undefined, making it hard to know exactly what steps to take next. Communication about these pathways could be more formalized. Also, during peak hours, the workload can get pretty intense, leading to occasional stress, and sometimes the approval process for new ideas or changes feels a bit slow. It's not a deal-breaker, but improvements in these areas would certainly help.
Advice to Management: Formalize career progression paths for roles like Dispatcher and enhance communication around advancement opportunities. Also, consider ways to better manage peak workload periods to reduce employee stress.
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Pros: The biggest perk here is definitely the work flexibility. As a Critical Care Transport Paramedic, managing shifts around family or other commitments is essential, and DocGo does a decent job accommodating that, which isn't always common in the demanding healthcare transport industry. The team in Madison, WI is also really supportive and collaborative; we learn a lot from each other on critical care calls. There are good opportunities to develop specialized skills in mobile health for career
Cons: Sometimes, during peak transport times, the workload can feel a bit heavy, making it challenging to maintain the ideal work-life balance, even with flexible scheduling. Communication from upper leadership about broader company initiatives or changes could be more consistent across all emergency medical services teams. It's a fast-paced environment, typical for a growing healthcare company, but sometimes a bit more heads-up on operational changes would be beneficial for our Madison, WI
Advice to Management: Continue to prioritize and enhance communication channels, especially regarding company-wide changes and expectations for critical care transport operations. Investing in additional staffing during predicted busy periods would further support work-life balance for paramedics. Keep fostering the
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Pros: The hourly pay for Mobile Health Clinicians is really competitive for the Madison, WI area, which is great. I also appreciate the pretty comprehensive health insurance plan. It feels good to be compensated well for delivering essential mobile healthcare services using modern healthcare technology.
Cons: While the immediate pay is good, I think the retirement matching program could be more robust compared to other healthcare providers. Also, the long-term career progression and how performance impacts raises isn't always super clear for frontline staff.
Advice to Management: Continue to refine communication around benefit details and the clear pathways for career progression within the growing mobile healthcare sector. Clarifying long-term financial growth opportunities would be highly valuable for dedicated clinicians.
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Does DocGo offer any tuition reimbursement for continuing education as a healthcare professional?
Yes, DocGo supports ongoing learning for their employees, offering tuition reimbursement which has been a great help for me to pursue advanced certifications in the telehealth industry.
What is the hiring process like for a Field Operations Manager at DocGo in New York?
My hiring process for a Field Operations Manager at DocGo in New York involved a few interviews, including one with a hiring manager and a team lead, which felt thorough for a growing healthcare services company.
What is the typical salary range for a Field Nurse with DocGo in New York?
As a Field Nurse with DocGo in NYC, I found the salary competitive for the healthcare industry, with pay increasing based on experience and additional certifications. Overall, it's a good starting point for mobile healthcare roles.
What is DocGo's policy on remote work for roles like mobile technicians or administrative staff?
DocGo primarily operates in the field services sector, with many roles like mobile technicians requiring a physical presence. While some administrative or corporate positions may offer hybrid or remote options, on-site work is standard for most patient-facing and operational roles within the New York City area and other service locations.
Does DocGo offer remote or hybrid work options for their administrative roles in the New York City area?
DocGo provides hybrid work arrangements for many of its administrative positions, allowing employees to balance office and remote work. This flexibility is particularly common for roles supporting their operations in the New York City metropolitan area, contributing to a better work-life balance.
What is the typical work-life balance like for a field technician at DocGo, especially in a busy market like New York City?
DocGo offers a dynamic work environment for field technicians, which can sometimes lead to demanding schedules, particularly in high-demand areas like NYC. While the company aims to support work-life balance, technicians often manage their own routes, which can influence daily hours and flexibility.
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