We're a leading provider of connectivity and managed technology services in Iowa. Founded in 1994 and owned by 112 independent telecom companies, our network spans over 60,000 miles of fiber and supports more than 1,500 cell towers across the region. Businesses across Iowa rely on us for dedicated internet, managed IT, cybersecurity, UCaaS, and data center services. Our local team supports the organizations that keep Iowa running.
Iowa's technology partner. Local infrastructure. Local support. www.aureon.com 800-469-4000
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: I've really enjoyed my time as an IT Support Specialist here. The team is incredibly supportive, and there are always opportunities to pick up new skills in IT services and tech support, which is great for career development. It's a stable company in the technology services industry, and I appreciate the solid work-life balance. Everyone's pretty collaborative, making it a good place to learn and grow.
Cons: One area for improvement is definitely the internal processes. Sometimes, getting approvals for new tools or changes can feel a bit slow and bureaucratic, which can be frustrating. Also, the path for promotions isn't always super clear, so it takes a bit of initiative to figure out your next steps.
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Pros: The best part about Aureon has to be the people. My colleagues were always supportive and genuinely pleasant to work with, making the day-to-day much more enjoyable. The work-life balance is generally respected, and there's a good sense of job security given the nature of their services in the telecom and IT sector. It's a stable employer in the Iowa tech landscape.
Cons: While supportive, leadership could be more transparent with strategic decisions. Sometimes it feels like there's a lack of clear upward mobility paths, and compensation for certain roles might not be as competitive as in larger tech hubs. The hybrid work model is decent but could offer a bit more flexibility depending on the team.
Advice to Management: Focus on clearer communication regarding career development paths and explore opportunities to enhance compensation structures to remain competitive within the IT services industry.
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Pros: I really appreciated the flexibility Aureon offered with their hybrid work environment. It allowed me to manage personal commitments effectively while still being productive. The team I worked with was great – very collaborative and always willing to help each other out. Learning new systems and troubleshooting complex issues was a daily highlight in this tech role.
Cons: While the pay and benefits were decent for the role, I sometimes felt that internal communication could be improved. There were occasional delays in getting clear direction on certain projects, which could be a bit frustrating. The pace could also feel intense during critical service periods.
Advice to Management: Continue fostering the hybrid work model and focus on streamlining communication channels for project updates. Invest in more cross-training opportunities for the IT team to enhance skill diversity and internal support capabilities.
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What is the working culture like at Aureon, a medium-sized IT company in Des Moines?
I found Aureon's culture to be collaborative and supportive, with a real emphasis on teamwork. As an IT professional here, I appreciated the opportunities for professional development and the company's commitment to its employees' growth within the Iowa tech scene.
Does Aureon offer remote positions for customer service roles in the tech industry?
I've found Aureon has some flexible work-from-home options, especially for customer support roles. They often hire for various industries, so keep an eye on their postings for remote opportunities.
What is Aureon's policy on remote work for IT positions in Des Moines?
Aureon offers a hybrid work model, allowing for a mix of in-office and remote days for many roles, including IT. Employees typically work from home two days a week, with flexibility based on team needs and project requirements.
What is the day-to-day working culture like at Aureon for a junior software engineer in Des Moines?
The culture at Aureon is generally collaborative, with a focus on teamwork and continuous learning, especially for entry-level roles. Engineers often work in agile teams, participate in regular code reviews, and are encouraged to share knowledge. You can expect a supportive environment where seeking help and asking questions is common.
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