Findhelp is the leading social care platform, powering a connected safety net. We enable health systems, governments, payers, and more to identify social needs, coordinate services, and manage benefits enrollment through a unified digital infrastructure. Our technology provides a smarter, faster, and more efficient way to deliver social care—at scale.
Rating Reviews
Rating is calculated based on
6
reviews and is evolving.
Pros: The company's mission to connect people with essential services is truly motivating. The hybrid work setup in Austin is great, offering a good balance between in-office collaboration and remote workdays. My colleagues are smart, dedicated, and supportive, making it a positive work environment. There are opportunities to learn and contribute across different projects.
Cons: While flexibility is good, sometimes project deadlines can feel a bit tight, leading to occasional longer days. Communication on cross-team dependencies could occasionally be clearer. Some processes feel like they're still evolving as the company grows, which is understandable but can sometimes cause minor slowdowns.
Advice to Management: Continue to invest in clear communication channels and project planning tools. Emphasize the importance of sustainable workloads even during busy periods, as this team is dedicated and will push hard. Celebrate wins and maintain the strong sense of mission.
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Pros: The mission to connect people to social services is incredibly rewarding. I appreciated the flexibility to work remotely or hybrid, which significantly improved my work-life balance. The team was generally supportive and collaborative, making it a pleasant place to contribute. It's a solid choice if you're looking for meaningful work in the non-profit technology sector.
Cons: While the flexibility is great, sometimes communication across different departments could be clearer to avoid duplicated efforts. The pace can feel a bit slow at times as the company scales, and career advancement paths aren't always clearly defined for every role. Some administrative processes felt a bit outdated.
Advice to Management: Continue investing in clear internal communication and define more structured career development paths to retain talent and support employee growth.
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Pros: The mission behind Findhelp is genuinely impactful, which makes coming to work every day feel worthwhile. I've appreciated the opportunity to contribute to connecting individuals with vital resources. The team I work with is great, full of dedicated individuals who are passionate about the cause. The hybrid setup in Austin offers a good balance for remote and in-office days.
Cons: While the work is fulfilling, the compensation and benefits package could be stronger compared to other tech roles in Austin. Sometimes project priorities can shift rapidly, leading to minor disruptions in workflow. There's also a feeling that professional development opportunities, while present, could be more structured or accessible.
Advice to Management: Continue investing in employee development and consider benchmarking compensation/benefits against the Austin tech market to attract and retain top talent.
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How can I negotiate a higher salary at a large tech company in California?
I researched comparable roles at similar tech companies in the Bay Area and used that data to ask for a 15% increase, which they met. Knowing your worth based on industry benchmarks is key for salary negotiation.
How is the collaboration between different departments at Findhelp, a mid-sized tech company?
I've found cross-team collaboration at Findhelp to be really strong; engineers and product managers frequently pair on projects, fostering innovation in the healthtech industry.
What's the dress code like at Findhelp, especially for roles in software engineering in New York City?
At Findhelp, the dress code is pretty casual, especially for tech roles like software engineering. Most people wear jeans and t-shirts or hoodies, so you'll feel comfortable working in their dynamic startup environment.
What is the interview process like at Findhelp for a software engineer role?
My interview process for a software engineer position at Findhelp involved technical screens and a final loop with the team. It felt thorough, giving me a good sense of the company culture and the challenges involved in their tech roles within the non-profit sector.
What is the hiring process like at Findhelp, especially for entry-level roles in the tech sector?
The hiring process at Findhelp for roles like junior software engineers was pretty straightforward and involved a few interviews, including a technical screen and a behavioral one, which helped me understand the company culture. They seemed to prioritize finding candidates who were a good fit for their mission-driven work in the social impact tech space.
What is the typical work-life balance like for software engineers at Findhelp, especially considering their mission-driven approach?
Findhelp's culture emphasizes collaboration and impact, which generally supports a healthy work-life balance for engineers. While the pace can be dynamic due to their focus on social impact technology, teams are encouraged to manage workloads effectively to prevent burnout.
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