FedPoint® creates and operates digital benefits marketplaces that make it easy for its millions of federal and military customers to understand, select, and use their benefits.
A wholly owned subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.
Our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
Rating Reviews
Rating is calculated based on
2
reviews and is evolving.
Pros: I really appreciated the consistent 40-hour work weeks; rarely had to put in overtime. For a Benefits Administrator role in the federal benefits industry, that's a huge plus. The hybrid work model based out of the Portsmouth, NH office also helped a lot with managing my personal life.
Cons: Sometimes, during peak enrollment periods, things could get a bit hectic, which impacted work-life balance for a short while. There isn't much flexibility outside of the standard hybrid model if you need it. Growth opportunities felt a little limited.
Advice to Management: Try to staff better for those high-volume periods to prevent burnout. More options for flexible work beyond the current hybrid model would be great for employee retention.
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Pros: I liked the option for hybrid work, especially for my Customer Service Specialist role. Being able to work remote a few days a week from the Portsmouth, NH area helped a lot with errands and appointments. It's a decent perk for the industry.
Cons: The 'flexibility' often felt limited though. Sometimes, getting approval for extra remote days was tough, even for federal benefits administration tasks. It wasn't full WFH and felt a bit strict about specific onsite days.
Advice to Management: Management should trust employees more with their schedules. Real work flexibility could really boost morale, especially for those in customer-facing roles. Make the hybrid model truly flexible, not just a set schedule.
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Does FedPoint offer remote or hybrid work options for their employees, particularly for roles in the benefits administration sector?
FedPoint does offer hybrid work arrangements for many positions, allowing employees to balance office and remote work. Specific details on remote flexibility often depend on the department and role requirements within their benefits administration services.
What is the typical salary range for a Senior Software Engineer at FedPoint in the Washington D.C. area?
For a Senior Software Engineer role at FedPoint, especially in the competitive Washington D.C. market, salaries generally fall between $130,000 and $160,000 annually. This range can vary based on specific experience, required clearances, and the exact scope of responsibilities within the project.
Does FedPoint offer a hybrid work model for its employees in the government contracting industry, or is it fully remote or in-office?
FedPoint primarily operates with a hybrid work model, allowing employees flexibility between working from home and the office. This approach has been effective for teams supporting government contracting, offering a balance that supports both collaboration and individual productivity.
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