Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for 30+ years and we continue to be a transformative force in the industry by placing people over profits.
CareSource is and will always be member-first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to more than 2 million members through plan offerings including Marketplace, Medicare products and Medicaid. With our team of 4,500+ employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve.
CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Rating Reviews
Rating is calculated based on
21
reviews and is evolving.
Pros: The absolute best part is the REMOTE work arrangement. As a Senior Director, Field Sales covering Ohio, being able to operate from my home office in the United States significantly enhances my work-life balance. I have a lot of autonomy to develop and execute sales strategies for our health plan offerings. The team is collaborative and supportive, even in a virtual environment, and there's a strong sense of purpose knowing we're a non-profit in the healthcare industry. My leadership is
Cons: While mostly positive, the large scale of a managed healthcare organization like CareSource can sometimes lead to slower approval processes, which can be a bit challenging when you're trying to quickly launch new field sales initiatives. Communication, though generally effective, can occasionally feel fragmented across various departments, which is common in a fully REMOTE setup. Also, with the dynamic nature of the health insurance industry, while job security feels strong, the constant
Advice to Management: Continue efforts to streamline cross-departmental communication and approval workflows to improve agility, especially for remote teams. Investing more in tools and strategies that foster seamless connection between our various field sales directors and corporate teams would be very beneficial for a large health plan like ours.
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Pros: The work-life balance here is genuinely excellent. Management is usually understanding of personal needs, and the flexibility offered, especially with remote work options, makes juggling responsibilities much easier. The company culture is supportive, and colleagues are generally friendly and willing to help. It feels like a place that cares about its employees' well-being.
Cons: While benefits are decent, the base pay for many roles, including mine, feels a bit behind what's typical for similar positions in the broader healthcare and insurance sector. Career advancement is possible, but salary increases don't always reflect the added responsibility or market value, which can be demotivating over time.
Advice to Management: Consider a compensation review to ensure pay aligns with market rates for similar roles in the healthcare industry. This would significantly boost employee morale and retention.
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Pros: CareSource offers excellent opportunities for career growth, especially for a Healthcare Business Analyst looking to expand skills in the managed care industry. The internal training programs and mentorship are top-notch. I've been able to take on new responsibilities and learn from experienced professionals, which has been incredibly beneficial for my development. The company culture really values teamwork and continuous learning.
Cons: While career progression is good, sometimes the internal approval processes for new projects or initiatives can feel a bit slow, which occasionally impacts project timelines. Also, depending on the department, communication across different teams could be more streamlined to avoid minor redundancies. It's not a deal-breaker, but something to consider for efficiency.
Advice to Management: Continue investing in internal talent development programs and mentorship initiatives, as they are truly effective for retaining employees and fostering career growth. Streamlining some of the internal approval workflows could further enhance project efficiency and reduce bottlenecks, benefiting
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What's the dress code like for remote meetings at CareSource?
For remote meetings at CareSource, business casual is generally recommended, though it's more relaxed than in-office. Think comfortable yet presentable for video calls, especially if you're in a client-facing role within their large healthcare organization.
Does CareSource offer good parental leave for new parents in the healthcare industry?
Yes, CareSource offers paid parental leave, which really helped me bond with my newborn during those first few weeks. It's a great benefit for employees in the managed care sector.
What kind of IT skills are most in-demand for project managers at CareSource, a large health insurance company?
Based on my experience as a project manager at CareSource, strong agile methodologies and experience with healthcare IT systems were key requirements. They really value understanding of HIPAA and data security within their large, Columbus-based operations.
What's the typical salary range for a customer service representative at CareSource, a large health insurance company?
As a CSR at CareSource, I saw starting pay around $18/hour, with potential to increase based on experience and performance within the health insurance industry.
What is the work-life balance like at CareSource, a large healthcare company?
Working at CareSource, a large healthcare organization, I've found they really emphasize flexibility and respect personal time, which helps maintain a good work-life balance.
Does CareSource offer remote positions in the healthcare industry?
Yes, CareSource, a significant player in the health insurance sector, frequently has work-from-home roles available, especially for customer service and administrative support within their large organization.
What is the day-to-day like for a Category Manager at CareSource in Ohio?
As a Category Manager at CareSource, I focus on driving strategic sourcing and supplier management for key healthcare categories, working closely with stakeholders in our Atlanta and Ohio offices to ensure cost-effectiveness and quality.
What's the typical salary range for a Customer Service Representative at CareSource, a mid-sized healthcare company?
As a CSR at CareSource, I saw starting salaries around $17-$19 an hour, with opportunities for increases based on performance and tenure within the company.
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