We provide the best technology in the world for managing corporate sports and entertainment tickets, creating exceptional guest life cycle experiences, and reporting on the effectiveness of all engagements in real-time.
TicketManager manages over $2.4 billion in tickets and assets each year. We are the choice of over 700 globally known companies including Verizon, FedEx, Adidas, Anheuser-Busch, Coca-Cola, Nike and Mastercard.
The teams and leagues you know and trust are all customers and partners of TicketManager including: The NFL, NBA, NHL, MLS, and the College Football Playoff.
TicketManager is the exclusive partner of Ticketmaster and the Official Ticket Management partner of The World-Champion Philadelphia Eagles, The 2022 MLS Cup Champion LAFC, Angel City Football Club, The New York Jets, Carolina Panthers, Minnesota Wild, The 2023 World Champion Texas Rangers, Monumental Sports & Entertainment (The Washington Capitals, Washington Wizards, and Washington Mystics), The Houston Texans, and The Seattle Seahawks.
TicketManager is based in Calabasas, Calif., with six offices globally managing and automating more than 50 million invitations, registrations, and tickets every year.
TicketManager hosts the TicketManager Partner Summit each October in New York City - a no-cost curated event for all customers, partners, teams and leagues, and we can be seen and found at all major events annually spending time with our customers! #BeThere
Come join the TicketManager community and be a part of a movement!
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The engineering team here is fantastic, very collaborative and supportive. I learned a lot about cloud technologies and agile development. The company culture is generally positive, with a good mix of experienced and junior engineers creating a great learning environment. Being a remote role was also a huge benefit.
Cons: While work-life balance is usually good, there can be periods where project deadlines require extra hours. Communication between departments could sometimes be improved to streamline workflows, especially during peak periods for the expense management software. Sometimes feels like there could be more structured career pathing.
Advice to Management: Consider more transparent communication channels for cross-departmental projects to proactively address potential bottlenecks before they impact deadlines.
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Pros: I've had a great experience here as an Account Manager. The company offers genuine opportunities to learn about enterprise software solutions and customer success. The team I worked with was always willing to collaborate and share knowledge, making challenges feel surmountable. Management was approachable and offered good guidance, especially when I was starting out.
Cons: While there's room for growth, the career progression path could be more clearly defined for certain roles. During peak periods, the workload can become quite intense, and sometimes project approvals can take a bit longer than ideal, which can slow down client delivery slightly.
Advice to Management: Consider formalizing career progression frameworks and streamlining internal approval processes to improve efficiency during busy seasons.
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Pros: The best part about TicketManager is definitely the people. My team is fantastic, and there's a real sense of camaraderie, especially with the remote setup. The company does a decent job of providing opportunities for learning and growth within the customer success domain. The flexibility to work from home is a huge plus for balancing personal life.
Cons: While leadership is generally accessible, there are times when communication on strategic shifts could be clearer or more timely. Sometimes, the workload can feel a bit overwhelming during peak periods, which can strain the work-life balance. Benefits are okay, but could be more competitive compared to other tech companies.
Advice to Management: Continue fostering the collaborative spirit and invest more in professional development programs to retain talent. Clearer communication on company strategy would also be beneficial.
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What is the typical salary range for a Sales Development Representative at TicketManager in Austin, Texas?
Based on my experience as an SDR at TicketManager, base salaries for this role in Austin, TX, typically range from $50k to $65k, with OTE often reaching $90k-$110k due to strong commission structures common in the SaaS industry for growing companies.
What's it like working at TicketManager in the tech industry, especially for sales roles?
Working at TicketManager has been a great experience for my sales career in the tech industry; the company culture is very collaborative and supportive, and I've seen significant growth opportunities here.
What's the hiring process like at TicketManager for a Sales Development Representative role?
My hiring process for an SDR role at TicketManager involved a few interviews, starting with an HR screening, then a hiring manager chat, and finally a panel interview with team members. It felt thorough but efficient, giving me a good feel for the company culture in the SaaS industry.
Does TicketManager offer remote work options or hybrid models for employees?
Yes, TicketManager has embraced a flexible work environment, offering remote and hybrid options for many roles, which is a huge plus for work-life balance.
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