Jerry is America’s first and only AllCar™ app. We’re redefining and radically improving all things car ownership.
When Jerry launched its car insurance compare-and-buy service in 2019, we forever changed the experience of shopping for car insurance. Today, we’re reimagining every step of car ownership to make it better, faster, and more affordable.
We’re committed to constantly innovating and improving our AI-powered AllCar™ app. From insurance and financing to maintenance and safety, we’ve got your back. Because we car.
Our AllCar™ app makes handling everything car easier with: - PriceProtect™: Find shockingly good insurance rates from 50+ insurance companies - GarageGuard™: Keep track of your vehicle to diagnose issues, send scheduled maintenance reminders, estimate repair and maintenance prices, and recommend trusted service providers - DriveShield™: Become a safer driver by tracking your driving score and get rewarded with compelling safe-driving rewards
Jerry makes owning a car easier by putting car owners first. By perfectly combining AI with human agents, our AllCar™ app provides more customers quality service, faster. Jerry customers can do everything in the app, without making a single phone call (unless they want to!). With 5 million customers nationwide, Jerry is the #1 rated and most downloaded app in its category.
Led by serial entrepreneurs, tech alumni, and fintech, insurtech and auto experts, Jerry attracts people who are passionate about improving car ownership and saving Americans money, all while providing a seamless customer experience. We’re relentless, we’re moving fast, and it’s working. Jerry HQ is in Silicon Valley, with offices in Toronto and Buffalo, and remote team members in four countries. Ride with us.
Awards: -Forbes/Statistica America’s Best Startup Employers, 2025 -YCombinator Top Companies List, 2023 -Art Agrawal named a Top 25 InsurTech CEO, 2022
Rating Reviews
Rating is calculated based on
61
reviews and is evolving.
Pros: The remote setup is incredible, offering unmatched work flexibility for a Customer Service Agent, which truly enhances my work-life balance in the Salt Lake City, UT area. The team is super supportive, fostering a collaborative company culture even in a virtual setting. As a fintech company, there are ample opportunities to learn about AI and the financial services marketplace, keeping the job engaging and offering good career growth potential. The leadership genuinely cares about employee
Cons: Occasionally, during high-volume periods, the workload for a Customer Service Agent can feel demanding, briefly impacting my otherwise great work-life balance. While general communication is good, specific career progression paths within the customer service department aren't always crystal clear, which could use more defined guidance for future growth. Improving this visibility would be beneficial.
Advice to Management: Continue to champion the remote flexibility and supportive culture. Improve broad company communication for all Customer Service Agents. Establish clearer career paths in customer service to boost empowerment and growth within this dynamic fintech industry.
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Pros: I've been genuinely impressed by the supportive leadership at Jerry. As a Remote Sales Associate, their clear guidance and coaching have been invaluable, especially coming from a retail service background. The company culture fosters a collaborative environment, making it easy to connect with colleagues and get help, even across different time zones. There are ample opportunities for career growth within this dynamic FinTech company. The flexibility of my remote position, whether I'm in Tampa,
Cons: The main challenge I've faced is the intensity of the workload during peak sales periods. As a growing technology startup in the FinTech space, things move incredibly fast, which can sometimes lead to very demanding days. While leadership is generally good, I feel that communication could be more consistent regarding company-wide strategic shifts, especially for remote sales teams. Streamlining approval processes for certain sales incentives could also make things smoother for Remote Sales
Advice to Management: I'd suggest leadership focus on enhancing internal communication channels for remote employees to ensure everyone feels consistently informed about strategic changes. Developing more formalized pathways for career progression for Remote Sales Associates, especially those from diverse backgrounds,
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Pros: The leadership at Jerry genuinely supports its remote Customer Service Agents, offering clear guidance and being very approachable. This is great for a tech company in the financial services industry. The training ensures we're well-equipped, and I've appreciated the opportunities to learn new product lines and grow. Plus, the remote flexibility is fantastic for work-life balance, and our team effectively uses communication tools to stay connected, fostering a positive environment.
Cons: While overall communication is good, sometimes updates on new product features or policy changes could be more streamlined for Customer Service Agents. Information can occasionally take a bit to fully trickle down, which can sometimes impact immediate customer interactions. During peak demand, the workload can get quite high. Better proactive staffing or load distribution could prevent agents from feeling occasionally stretched thin.
Advice to Management: Continue fostering the open-door policy and communication that makes leadership so accessible. Investing further in professional development for customer service agents could enhance our expertise even more, benefiting both employees and customer satisfaction in this growing fintech space. Explore
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What's it like working at Jerry during their organizational changes?
During Jerry's recent organizational shifts in the tech industry, I've found the focus on adapting our insurance platform for scale in larger companies has been quite dynamic.
What's the starting pay like for an entry-level customer service representative at Jerry in Austin, Texas?
When I started as a CSR at Jerry, the entry-level pay was around $18/hour, which felt pretty standard for the insurance tech industry in Austin. It was a good starting point for gaining experience in a growing company.
What are the health benefits like at Jerry for a software engineer in Austin?
Jerry offers pretty comprehensive health benefits, including medical, dental, and vision coverage, which have been great for my peace of mind as a software engineer here in Austin.
What is the typical hiring process like for a software engineer role at Jerry in Austin?
My hiring process for a software engineer role at Jerry in Austin involved a recruiter screen, a technical interview, and a final behavioral interview. The team was very transparent about the steps.
What's it like working in category promotion at a mid-sized e-commerce company like Jerry?
Working in category promotion at Jerry has been a great experience; I've learned a lot about driving sales for specific product lines within a growing e-commerce environment.
How flexible are the work-from-home options at Jerry for remote customer service roles?
Jerry offers great flexibility with their work-from-home policy, allowing me to balance personal needs with my role in the tech industry. The company supports remote agents across various locations, making it a convenient option for many.
What is the interview process like for a software engineer role at Jerry?
The interview process for software engineering roles at Jerry typically involves a technical screen, followed by a few rounds of virtual interviews covering coding, system design, and behavioral questions. The hiring team emphasizes practical skills relevant to the insurance tech industry in Texas.
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