iSelect has been helping Australians save time, effort and money on their household bills for 25 years. We help people to feel confident and in control of some of life’s most important purchases, including health and other insurance, utilities, and personal finance products.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: As a Software Engineer, I've really valued the learning opportunities in this online comparison services environment. My team's supportive, making complex tech projects easier. The hybrid work model also gives us good flexibility from our Sydney office.
Cons: Career growth can feel slow sometimes, with promotion paths not always clear. Also, internal communication could be better between departments for smoother operations.
Advice to Management: Focus on creating clearer, more transparent career progression frameworks for individual contributors and enhance cross-departmental communication channels.
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Pros: iSelect offers a solid foundation for individuals looking to break into the insurance comparison industry. The training provided was comprehensive, covering a good range of products. The team culture was generally friendly and collaborative, making the day-to-day enjoyable. There's also a decent amount of autonomy in handling customer interactions.
Cons: While there are growth opportunities, the progression can feel slow for some. The compensation structure, particularly around base pay, could be more competitive compared to some other roles in the financial services sector. Performance metrics can sometimes feel a bit rigid, leading to pressure.
Advice to Management: Consider enhancing the career progression pathways and reviewing the base compensation to better align with market standards for experienced advisors.
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Pros: I really appreciated the initial training and the supportive team I worked with. It's a good entry point into the insurance comparison industry. The flexibility offered with hybrid work arrangements was a definite plus, making it easier to manage personal commitments while working full-time.
Cons: Sometimes felt that internal systems and communication between departments could be smoother. This occasionally impacted workflow and made resolving customer queries a bit slower than ideal. Career progression opportunities, while present, could be more clearly defined for entry-level roles.
Advice to Management: Focus on optimizing internal workflows and cross-departmental communication to boost advisor efficiency and customer satisfaction. Clearer career pathing would also be beneficial.
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What's the starting pay like for a customer service representative at iSelect, an insurance company in Sydney?
When I started as a CSR at iSelect, the initial salary was competitive for the insurance industry in Sydney, reflecting the company's size and the role's responsibilities.
What's it like working in tech sales at iSelect, a mid-sized company in Sydney?
My experience in tech sales at iSelect in Sydney has been fantastic; the collaborative environment in this medium-sized firm really helps you grow your career.
What is the salary range for a Senior Digital Marketing Manager at iSelect, and how does it compare to other fintech companies in Australia?
At iSelect, a Senior Digital Marketing Manager role in Sydney typically pays between $120k - $150k base, which is competitive within the Australian fintech sector for a company of its size.
What is the day-to-day working culture like at iSelect for a customer service representative?
At iSelect, the working culture for customer service roles is generally fast-paced and focused on team collaboration. Representatives often work in a supportive environment where performance is tracked, but there's a good balance between individual contribution and team goals.
What is the typical work environment like at iSelect for roles in the insurance comparison industry?
The culture at iSelect is generally collaborative, with a focus on supporting team members to achieve goals. Employees often find a good balance between independent work and team-based projects, contributing to a dynamic atmosphere within the Sydney office.
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