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Rating Reviews

Rating is calculated based on 26 reviews and is evolving.

Featured Reviews

Cook
4.0
11 August 2026
Solid Experience for a Catering Professional
Pros: One of the best parts of being a Cook here is the team environment; everyone's pretty supportive, which makes busy lunchtimes manageable. I've genuinely seen good opportunities for career growth, learning new recipes and kitchen management techniques specific to large-scale catering. For anyone in the food service industry looking to broaden their skills, particularly in school catering, it's a valuable place to be. The leadership team locally is approachable, fostering a positive company
Cons: While career progression is there, it sometimes feels a bit slow when you're ready for the next step, requiring you to actively seek out those discussions. During peak times, the workload can be quite intense, though we always manage. There could be slightly more clarity on the formal pathways for advancement within the wider catering group. The approval process for certain new initiatives or menu changes can also be a little bureaucratic.
Advice to Management: Continue investing in clear career development pathways for kitchen staff, maybe through more structured training programs or mentorship. Improving communication regarding internal opportunities across all Cottenham sites would be beneficial. Streamlining some of the administrative approval
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Cook
3.7
12 August 2026
Good Pay & Benefits for a Catering Role
Pros: I've been really happy with the pay structure here at Impact Food Group. For a Cook, the hourly wage is fair, and they actually offer some decent benefits like a pension scheme, which isn't always a given in the catering industry. The regular hours, typically working term-time only for school contracts, are a massive plus for my family life, contributing to a good work-life balance. The team in our Cottenham kitchen is also brilliant; we all pull together to get the job done, making it a
Cons: While generally positive, there are times when communication from senior management feels a bit disconnected from our day-to-day operations. Sometimes, getting approval for small changes or new ingredient orders can take longer than ideal, which can be frustrating when planning menus for our busy school schedule.
Advice to Management: Continue to prioritize competitive compensation for frontline staff like Cooks, as it makes a real difference in retention. Perhaps explore ways to streamline internal communication channels, especially for operational decisions, to empower local teams and improve efficiency in the kitchen settings.
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Catering Assistant
3.7
14 July 2026
Supportive Team and Good Leadership at Impact Food
Pros: I've really enjoyed my time as a Catering Assistant here. The leadership team at our Effingham site is fantastic; they're approachable and always willing to help out, even during the busiest lunch rushes. There's a strong sense of teamwork within the whole food service industry team, which makes the day-to-day work much more enjoyable. I've learned a lot about efficient kitchen operations and customer service in a contract catering setting. The company culture feels very supportive.
Cons: While generally good, sometimes communication about shift changes or menu updates could be a bit clearer, especially across different teams. As a Catering Assistant, career progression within this specific site seems a little limited unless a supervisor role opens up, which is common in the food service industry. It can get really hectic during peak times, but we usually manage it well.
Advice to Management: Streamline communication channels for operational updates and explore more internal development opportunities for long-term Catering Assistants interested in progressing within the contract catering company.
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Common Questions About Haystack

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