Company Summary

Company Overviews

We’re Aware Super, as one of Australia’s largest profit-for-members funds, we always remember whose money it is and whose future we’re looking after. With super advice and super returns, Aware Super is super helpful.

^ Visit aware.com.au/awards for awards information.
Read the PDS & TMD on our website.

Information provided by Aware Super is believed to be accurate at the time of posting. To protect your interests, you should always make your own enquiries before acting.

Rating Reviews

Rating is calculated based on 19 reviews and is evolving.

Featured Reviews

Customer Service Specialist
4.0
29 September 2026
Good Superannuation Role with Flexible Work
Pros: I really appreciate the flexibility Aware Super offers, especially the hybrid model. Being able to work from home a couple of days a week makes a big difference for managing personal life. The team I work with is great, supportive, and collaborative. There's a strong emphasis on doing right by members, which feels good.
Cons: While leadership is generally good, sometimes communication about broader company changes can be a bit slow to filter down, leading to minor confusion. Also, while the benefits are decent, there's always room for improvement in the compensation compared to some other financial services roles in the competitive Sydney market.
Advice to Management: Consider enhancing communication channels for top-down updates. Exploring more competitive compensation packages could also boost employee retention in the current job market.
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Member Services Officer
4.0
21 August 2026
Solid Superannuation Career with Good Benefits
Pros: Aware Super provides truly competitive pay and a robust benefits package, including excellent superannuation contributions and health programs. The collaborative team culture in our Melbourne office is fantastic, fostering a supportive environment for employees in the financial services industry. There are also good learning opportunities.
Cons: Sometimes, during peak periods, the workload for Member Services Officers can be quite high, leading to some stress. While overall good, the internal approval processes can occasionally feel a bit slow, impacting efficiency. There's room to streamline some operational aspects to better support the frontline teams.
Advice to Management: Focus on streamlining some internal approval processes to enhance efficiency and reduce bottlenecks, especially for frontline Member Services teams. Continue to invest in staff development programs and ensure workloads remain manageable during busy periods to prevent burnout and maintain employee
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Head of Investment Services
4.0
2 August 2026
Stable Role with Impact in Superannuation
Pros: I genuinely appreciate the sense of purpose working for a superannuation fund like Aware Super. Knowing our investment strategies directly impact members' retirement is incredibly motivating. The company culture in this large financial services institution really fosters collaboration, and I've found my colleagues and the wider investment team in Melbourne to be highly skilled and supportive. There's a good emphasis on professional development, even for a Head of Investment Services, with
Cons: While the job security here is generally solid given it's a prominent superannuation fund, the financial services sector is constantly evolving, requiring rapid adaptation to market shifts and regulatory changes. This can sometimes lead to periods of high workload, especially when new investment products or strategies are being implemented. Also, being a large organization, some internal approval processes for initiatives can feel a bit drawn out, which occasionally impacts agility.
Advice to Management: Continue to empower senior leadership to drive innovation and streamline decision-making where possible, especially for strategic investment initiatives. Maintaining open communication channels across different departments within this major superannuation fund will help in adapting quickly to the
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Common Questions About Aware Super

What's the dress code like at Aware Super for roles like customer service representatives in Sydney?
What's it like working in category management at Aware Super?
What's it like working in superannuation at a large company like Aware Super in Sydney?
What's the communication style like at Aware Super, especially from leadership during all-hands meetings?
As a project manager in the financial services industry in Sydney, I'm curious about Aware Super's commission structure and how it impacts overall compensation beyond base salary.
What's it like working in the superannuation industry in Sydney with a company like Aware Super?
What's the dress code like at Aware Super in Sydney?
What are some of the key benefits offered to employees at Aware Super, particularly for those in the superannuation industry in Sydney?
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