Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Combining a tech-infused mini golf game with exceptional food & beverage service, Puttshack is redefining mini golf for the next generation (while appealing to all generations).
Since opening its first location in 2018, Puttshack now has multiple locations in the UK and is rapidly expanding in the US.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The atmosphere is definitely a big plus. It's always buzzing and energetic, which makes shifts fly by. I've met some genuinely awesome colleagues who make coming to work enjoyable. The company also offers decent training for new hires, which is helpful for understanding their unique tech and service standards. Great for anyone looking for a dynamic role in the UK entertainment sector.
Cons: While pay is competitive for entry-level hospitality roles, the benefits package could be more robust, especially for long-term employees. Sometimes, communication from senior management can be a bit unclear, leading to minor confusion on the ground. It would be great to see more structured paths for advancement beyond the initial role.
Advice to Management: Consider enhancing the benefits package and creating clearer, more visible pathways for internal career progression to retain talent.
Show more
Pros: The best part is the high-energy, social atmosphere. It's a great place to work if you enjoy fast-paced customer-facing roles in the hospitality and entertainment industry. The team collaboration is usually good, and there are often opportunities to learn new skills related to event management and customer service.
Cons: Sometimes, communication from senior management can be inconsistent, leading to confusion about priorities or upcoming changes. There can also be periods of intense pressure due to understaffing, which impacts work-life balance. Developing clearer career progression paths would also be beneficial.
Advice to Management: Focus on enhancing direct communication channels and ensuring consistent messaging across all teams. Investing in more structured training and development could really boost morale and retention.
Show more
Pros: The best part about working at Puttshack Watford is definitely the atmosphere. It's a really buzzy, social environment, and you're constantly surrounded by people having a great time. The team I worked with was fantastic; we had a real sense of camaraderie and supported each other through busy shifts. It's a great place to work if you enjoy customer interaction and being part of a lively venue. The unique blend of mini-golf and a social hub makes it stand out in the entertainment sector.
Cons: The main drawback is the work-life balance, particularly the shift patterns. Being an entertainment venue, weekend and evening work is mandatory and often very late. Scheduling could sometimes feel inconsistent, leading to challenges in planning personal life. While the pay is standard for this type of role in the UK leisure industry, the hours can make it feel like you're always 'on'. There were also times when the rapid growth meant operational procedures weren't always as smooth as they
Advice to Management: Consider offering more consistent scheduling and exploring options for better work-life balance, perhaps with more advance notice on rota changes. Continue fostering the positive team culture, as it's a major strength for this entertainment venue.
Show more
Working at Puttshack in London is fast-paced and fun, especially if you enjoy the hospitality industry. The team is generally young and energetic, making for a great atmosphere. It's a unique venue that offers a different kind of hospitality experience.
What's it like working at Puttshack UK, especially for roles in the hospitality sector?
Working at Puttshack UK is fast-paced and fun; I love the energy of the tech-infused mini golf and the vibrant atmosphere in our London venues, making it a unique hospitality experience.
What's it like working at a fun, tech-driven venue like Puttshack in London?
Working at Puttshack in London is dynamic, blending hospitality with innovative tech. You're part of a vibrant team in the competitive leisure industry, experiencing fast-paced customer service and unique entertainment roles.
Does Puttshack UK offer any remote opportunities for their tech or marketing teams?
While Puttshack UK focuses on its unique in-person entertainment venues, I haven't seen many remote roles advertised, which is typical for the hospitality and leisure industry. Most positions seem to be based at their London or regional sites.
What is the typical working culture like at Puttshack UK for a hospitality team member?
The working culture at Puttshack UK is generally fast-paced and energetic, fitting for a unique entertainment venue. Expect a collaborative environment where teamwork is key to providing a great guest experience across the food, beverage, and mini-golf operations.
What is the general working culture like at Puttshack UK for hospitality roles, such as a Bartender?
The working culture at Puttshack UK is generally fast-paced and energetic, reflecting the nature of the entertainment venue. Teamwork is essential, especially during busy periods in their London venues, to ensure a smooth guest experience.
UK
