Company Summary

  • separatedmind separatedmind
  • https://ko-fi.com
  • Computer / IT (Software)
  • 11-25 employees
  • Cambridge, Cambridgeshire, United Kingdom

Company Overviews

At Ko-fi, we're on a mission to empower creators to receive meaningful and financial support from their fans.

Creators of all kinds can set up a page - from artists, streamers, cosplayers, podcasters and more! Receive donations / tips, recurring monthly income through memberships, sell items or services, and even make money while streaming on Twitch or YouTube.

Anyone can create Ko-fi page and making a living doing what they love!

Rating Reviews

Rating is calculated based on 2 reviews and is evolving.

Featured Reviews

Software Engineer
4.0
24 September 2026
Good remote role with growth potential, but communication could be smoother
Pros: I really enjoy the remote-first setup and the flexibility it offers, which is great for work-life balance. The company culture is generally friendly and supportive, especially within my immediate team. It's rewarding to work on a product that directly helps independent creators thrive in the digital space. Career growth opportunities feel accessible, and there's a lot of autonomy in how you approach your tasks.
Cons: Sometimes communication across different teams can feel a bit disjointed, leading to minor delays or confusion on larger projects. While there's a lot of trust, more structured feedback loops or clearer project roadmaps would be beneficial to ensure everyone is perfectly aligned.
Advice to Management: Continue fostering the collaborative remote culture. Consider implementing more regular cross-team syncs and clearer documentation for larger initiatives.
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Customer Support Specialist
3.7
16 September 2026
Solid experience in creator tech, with room to grow
Pros: It was a really engaging role, especially being part of the creator economy. I enjoyed helping users and seeing the platform grow. The remote work setup was great and allowed for good work-life balance. I appreciated the flexibility in managing my own schedule, which is a huge plus for a SaaS customer support position. The team was generally collaborative.
Cons: While there's potential for career growth, clear pathways aren't always defined. Sometimes communication from leadership felt a bit disconnected from the day-to-day realities of customer-facing roles. Pay was okay for an entry-level tech role, but not outstanding for the responsibility involved. More structured feedback loops would be beneficial.
Advice to Management: Consider more transparent communication regarding company strategy and clearer career progression frameworks for support roles. Investing in professional development opportunities could further boost morale and retention.
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Common Questions About separatedmind

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