Telesign, a part of the Proximus Group, provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides insights into the remaining billions. The company’s powerful machine learning and extensive data science deliver identity risk recommendations with a unique combination of speed, accuracy, and global reach. Telesign solutions provide fraud protection, secure communications, and enable the digital economy by helping companies and customers to engage with confidence.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: Working at Telesign has been a generally positive experience, particularly for those interested in the CPaaS and digital identity space. The engineering team often fosters a strong sense of collaboration, and you can really learn a lot from your peers. The company provides a good platform for technical development and exposure to complex systems. The remote work setup has been well-managed, offering decent flexibility.
Cons: While not a major concern, there are times when communication regarding broader company strategy or upcoming changes could be more transparent from leadership. This can sometimes lead to minor uncertainty about long-term direction. Additionally, during peak project phases, workload can become quite demanding, impacting work-life balance slightly.
Advice to Management: Consider increasing proactive, clear communication to the entire team about strategic pivots, market changes, and their impact on different departments. This helps build stronger confidence and alignment, especially regarding job security.
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Pros: The core responsibilities as a Senior Support Engineer were engaging, especially dealing with complex technical issues in the digital identity space. I appreciated the flexibility in my work arrangement, allowing me to manage my schedule effectively. The team I worked with directly was collaborative and supportive, making the day-to-day tasks much more enjoyable. It's a stable company with a clear focus in its industry.
Cons: Communication from upper management and across different global departments could sometimes be inconsistent, leading to confusion on project priorities or strategic shifts. There were also moments where the workload felt heavy without clear additional resources being allocated, impacting work-life balance temporarily. The pay and benefits package, while adequate, didn't always feel competitive for the level of responsibility in the tech sector.
Advice to Management: Continue fostering direct team collaboration and transparency. Investing in clearer, more consistent communication channels across all levels, especially regarding strategic direction, would greatly benefit employee alignment and morale.
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Pros: I appreciate the opportunity to work on complex problems within the real-time communication and verification industry. The technical challenges are stimulating, and the collaborative spirit within my immediate team made day-to-day work enjoyable. For a remote role in a SaaS company, the work itself is solid.
Cons: Communication from higher leadership, especially regarding strategic shifts or major project changes, could be more transparent and consistent. Sometimes updates felt reactive rather than proactive, which impacted planning and team alignment. This is an area where more clarity would go a long way.
Advice to Management: Focus on improving top-down communication flow to ensure all teams are aligned with company goals and strategic direction. More regular, clear updates would be very beneficial.
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What's the typical salary range for a software engineer at Telesign, and is there room for negotiation?
Based on my experience, software engineering roles at Telesign in the Los Angeles tech scene often start around $110k-$130k, and there's definitely room to negotiate based on your specific skills and experience.
Does Telesign offer overtime pay for their employees in the Los Angeles tech industry?
Yes, Telesign generally compensates employees for overtime hours worked, aligning with industry standards for a medium-sized tech company in Los Angeles.
What kind of benefits does Telesign offer its employees?
Telesign provides a comprehensive benefits package, including health, dental, and vision insurance, along with a 401k matching program for employees in the tech industry.
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