A West of England housing association and house-builder, Curo provides great homes and high quality care and support services across the region. With more than 25,000 customers, we manage over 13,000 homes and are building hundreds of new homes every year.
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Rating Reviews
Rating is calculated based on
12
reviews and is evolving.
Pros: I've enjoyed my role as a Software Engineer. The leadership is very supportive, fostering professional growth with good learning opportunities. The hybrid work model from Dallas, TX, offers great flexibility, contributing to a solid work-life balance in the tech industry.
Cons: Sometimes, cross-team communication could be smoother, which occasionally slows down decision-making. A minor improvement area.
Advice to Management: I'd suggest focusing on improving cross-departmental communication strategies to speed up project flows. Regular inter-team syncs could really help leadership streamline processes more effectively and avoid bottlenecks.
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Pros: Working at Curo, a housing association, has offered a stable environment as a Project Surveyor. The pay and benefits package is genuinely good for the social housing industry, reflecting a fair compensation approach. I've found the team in Bath to be supportive and collaborative, which is great. There's a strong sense of purpose in contributing to community housing projects. Management provides a good level of autonomy, and job security is solid. Opportunities for learning new skills,
Cons: While the pay and benefits are certainly a strong point, I've noticed that career progression paths for a Project Surveyor could be a bit clearer at times; sometimes it feels like advancement opportunities aren't always transparently communicated. Additionally, during peak project periods, especially with new developments in social housing, the workload can become quite demanding, leading to some intense days. Streamlining some internal approval processes could also help improve overall
Advice to Management: Management should focus on making career progression more transparent for Project Surveyors and other roles. Investing in further professional development, especially in sustainable building practices for social housing, would be beneficial. Streamlining internal approval processes could also
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Pros: I really appreciate the focus on development at Curo. As a Complaints Support Advisor, I've had access to good training that's genuinely helped me improve my skills and look towards future career progression within this housing association. The team culture in Bath is fantastic; everyone is supportive, making it a great environment to tackle challenges together. There's a clear commitment to our customers and the community, which makes the work feel meaningful. The work-life balance is also
Cons: While career growth is encouraged, sometimes the path for internal promotions as a Complaints Support Advisor can feel a bit slow or competitive, especially for more senior roles. There are peak times where the workload can be quite demanding, requiring some overtime to manage, which can impact the daily routine. Also, certain internal approval processes can sometimes feel a bit drawn out, which occasionally affects efficiency when resolving complex customer issues in the housing sector.
Advice to Management: Continue to clearly define career progression paths for roles like Complaints Support Advisor to help employees see their future at Curo. Streamlining internal approval processes would also boost efficiency. Maintain the strong team culture and commitment to development to keep Curo a positive and
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What is it like working at Curo in Bath as a social care professional?
Working at Curo in Bath in social care has been rewarding, with opportunities to grow within this large organization. The team is supportive, and I feel I'm making a real difference in the community.
Does Curo offer full-time remote customer service roles in the insurance industry?
Yes, I've seen Curo hiring for full-time, work-from-home customer service positions, especially within their insurance sector. It's a great option if you're looking for remote opportunities with a medium-sized company.
What kind of benefits does Curo offer its employees in the UK, particularly for those in caregiving roles?
Curo provides a comprehensive benefits package, including competitive salaries, pension schemes, and generous annual leave. For employees in caregiving roles across the UK, there are also specific wellness programs and support services designed to help manage the demands of the job.
What is the typical working culture like at Curo, especially for roles in their London offices?
The working culture at Curo is generally collaborative and focused on delivering solutions for their clients. Employees in their London offices often experience a professional yet supportive environment, encouraging teamwork and knowledge sharing.
What is the typical salary range for a Customer Service Representative at Curo in the UK?
Salaries for Customer Service Representatives at Curo in the UK can vary based on experience and location, but generally fall within the range of £22,000 to £28,000 annually. This reflects the company's competitive approach to compensation for essential roles within the financial services sector.
What kind of benefits does Curo offer its employees, especially for those in technical roles?
Curo provides a comprehensive benefits package including health, dental, and vision insurance, along with a 401(k) matching program. For technical positions, they often include additional perks like professional development stipends and flexible working hours to support work-life balance.
What is Curo's policy on remote work for tech roles in Bristol?
Curo offers a hybrid working model, allowing employees in tech roles based in Bristol to work from home a couple of days a week. This approach balances the benefits of in-office collaboration with the flexibility of remote work.
What is the typical working culture like at Curo for a customer service representative in Bristol?
At Curo, the working culture is generally collaborative and supportive, with a focus on teamwork and shared goals. Employees often describe a professional yet friendly atmosphere where colleagues are willing to help each other succeed.
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