ProblemShared was founded to provide better access to mental health services over a convenient and affordable platform. It is anchored in best practice principles and offers a safe place for people in need to seek help.
As an Accident and Emergency doctor across the UK and Ireland, our CEO and Founder, Nick, encountered first-hand the significant and ever-growing caseload of clients suffering from mental health issues that could and should have been managed in the community. The challenging economic environment has reduced the availability of key frontline services in mental health and increased waiting lists which have combined to drive an increase in both the severity and volume of cases arriving in our hospitals.
Consequently, Nick and his wife Tika have established a compassionate and caring team that seeks to redress the balance and provide access to the highest quality mental health professionals from anywhere with an internet connection.
We are here to support our counsellors, psychiatrists, and neurodiversity team who form the absolute core of the service. We strongly believe that the journey is a communal one.
If you have questions or ideas about how you think we could better address your needs, please click here to share, as this is the only way we will be able to deliver a truly supportive, effective, caring and learning service.
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: The most significant pro is the company's clear mission; it's motivating to work on products that genuinely help people. The remote work flexibility is excellent, allowing for a good work-life balance. My colleagues are smart, supportive, and always willing to help. The leadership team is generally transparent about company direction.
Cons: While the mission is strong, sometimes the pace can feel overwhelming, and project prioritization could be clearer. There are occasional challenges with cross-team communication, especially as the company grows. Improving some internal processes would help streamline workflows, particularly for remote employees.
Advice to Management: Continue investing in clear communication channels and process improvements to support the growing remote workforce. Ensure project roadmaps are well-defined and consistently communicated to maintain team alignment and focus.
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Pros: I've really enjoyed my time as an Operations Coordinator here. The team culture at ProblemShared is fantastic; everyone is super collaborative and always willing to help out, which is crucial in a growing tech startup. I've had many opportunities to learn new skills and take on more responsibility, especially in how we manage our operations for a digital health platform.
The pay and benefit package, especially for a London-based role, has been competitive and fair. They've made sure we feel
Cons: The fast-paced nature of the digital health industry sometimes means workloads can be high, particularly during peak periods or when new features are rolling out. While I appreciate the agility, some internal processes for the Operations Coordinator role could be more clearly defined to help manage this, especially as the company continues to scale rapidly.
Career progression, while possible, sometimes requires you to actively seek out opportunities rather than having a clear, structured path
Advice to Management: Continue to invest in streamlining operational processes as the company grows to avoid potential bottlenecks and reduce workload stress during busy periods. Also, consider developing more transparent and structured career pathways for roles like Operations Coordinator to help employees visualize their long-term growth within ProblemShared.
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Pros: The collaborative spirit and supportive teamwork among colleagues are fantastic. Everyone, from tech to clinical operations, is deeply invested in our mission to improve mental health care. As a Client Success Manager, I feel valued, and the remote-friendly work environment offers great flexibility, which is a big plus for work-life balance.
Cons: As a rapidly growing tech startup in the digital health sector, sometimes communication regarding new company-wide initiatives can feel a bit fragmented. Also, during particularly busy periods, the workload can be intense, requiring extra effort, though it's usually balanced out by quieter times.
Advice to Management: Continue to nurture the strong, mission-driven company culture that truly sets ProblemShared apart in the digital health space. Enhancing transparent, consistent communication on broader company goals and changes would further benefit the team, especially given our remote-friendly, UK-based
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What's the dress code like at ProblemShared for remote tech roles in the UK?
For our remote software engineering positions at ProblemShared, the dress code is very relaxed – business casual at most for team meetings, but generally, it's whatever you're comfortable in while working from home.
What is the day-to-day working culture like at ProblemShared, especially for junior developers in London?
ProblemShared fosters a collaborative and learning-oriented environment, particularly for junior roles in our London office. Expect regular team check-ins and opportunities to learn from senior engineers. The culture encourages open communication and proactive problem-solving, contributing to a supportive atmosphere for growth.
What is the day-to-day working culture like at ProblemShared for a junior software engineer?
The culture at ProblemShared is collaborative and focused on continuous learning. You'll find teams working together closely on projects, with regular code reviews and knowledge-sharing sessions to help everyone grow.
What is the overall working culture like at ProblemShared, especially for remote employees in the tech sector?
ProblemShared fosters a collaborative and supportive working culture, even for remote team members in the competitive tech industry. The company emphasizes open communication and mutual respect, ensuring everyone feels connected and valued regardless of their location.
What is the overall working culture like at ProblemShared, especially for early-career software engineers in London?
ProblemShared fosters a collaborative and learning-oriented working culture, which is particularly beneficial for those starting their careers in software engineering. The team encourages knowledge sharing and provides opportunities for professional growth within the London tech scene.
What is the typical working culture like at ProblemShared for a software engineer in London?
ProblemShared fosters a collaborative and supportive environment, typical for tech startups in London. Expect a focus on teamwork and open communication, with engineers often working in cross-functional agile teams to build innovative solutions.
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