Onecom is the UK’s leading business telecoms and cloud communications provider managing over a million services for 80,000+ business customers - delivering communication services and unified solutions across fixed-line voice, connectivity, and managed cloud.
Onecom’s customers include Farrow & Ball, Thwaites, Celtic Manor, Laithwaite’s Wine, Yorkshire Building Society and 118 UK Ltd.
Recent awards include Five9 EMEA Innovation Partner of the Year Award, ‘Best Customer Service Award’ at the Mobile News Awards; and it has been named Vodafone Strategic Partner of the Year for the last 13 consecutive years.
Rating Reviews
Rating is calculated based on
8
reviews and is evolving.
Pros: The best part is definitely the work-life balance and the flexibility to work from home, which is standard here. The tech stack is modern, and I've learned a lot. Team collaboration is strong, and management is generally approachable, offering constructive feedback. It feels like a secure place to build a career in the IT sector.
Cons: While career growth is decent, sometimes the promotion paths can feel a bit slow or unclear. The pay is competitive for the region but not industry-leading. Some internal processes could be streamlined to improve efficiency.
Advice to Management: Consider clearer career progression frameworks and perhaps more frequent salary reviews to retain top talent. Continue fostering the great remote work culture.
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Pros: The team environment is really a highlight here. You get to work with talented individuals who are always willing to lend a hand or share their knowledge. For an IT services company, the learning opportunities are significant, especially if you're keen to pick up new technologies. The management is generally approachable, and the company does try to offer flexibility when possible, which is appreciated.
Cons: While generally good, there are times when project deadlines can become quite intense, impacting work-life balance. Sometimes, communication across different departments could be more streamlined to avoid delays. It would also be beneficial to have clearer pathways for career progression for all roles, not just senior positions.
Advice to Management: Continue fostering the collaborative spirit and consider implementing more structured mentorship programs for junior staff. Improving inter-departmental communication could also enhance efficiency.
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Pros: The team at Onecom is genuinely one of the best I've worked with. There's a strong sense of camaraderie, and everyone is ready to help out, which is fantastic for new hires or when tackling complex client solutions. I've learned a ton about business telecoms and managed IT services here, constantly developing my skills in a dynamic industry.
I really appreciate the work flexibility, especially the hybrid work arrangement. It makes managing personal commitments much easier and contributes
Cons: While job security is adequate, the rapidly evolving telecommunications landscape can sometimes create a sense of needing to constantly adapt, which is inherent to the industry rather than a direct failing of Onecom itself. Sometimes, the approval processes for certain client-specific solutions can feel a little drawn out, which occasionally impacts how quickly we can respond to client needs.
Pay and benefits are competitive, though there's always room for minor improvements, especially given
Advice to Management: Continue to foster the strong team culture and flexible working arrangements. Consider reviewing and streamlining some internal approval processes to enhance responsiveness for Client Relationship Managers. Regular, transparent updates on industry changes and company strategy would also be beneficial for all employees to maintain a clear sense of direction.
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Does Onecom provide adequate home office equipment for their remote roles, like IT support positions?
Yes, Onecom offers a comprehensive package for their remote employees, ensuring I had all the necessary IT equipment to work effectively from my home office. It really streamlined my setup for roles in the telecommunications industry.
What is the performance feedback process like at Onecom for category management roles?
In my experience as a category manager at Onecom, performance feedback is pretty regular, with formal reviews twice a year and informal check-ins with my line manager often. It's focused on clear goals and how we're contributing to the company's growth in the UK telecom sector.
The hiring process at this UK-based tech company for roles like account managers felt straightforward, usually involving an initial chat, a more in-depth interview, and then a final conversation. It was quite efficient.
How is the salary range for a Sales Executive at Onecom in the UK?
As a Sales Executive at Onecom, I found the salary to be competitive, with a base salary that reflects the responsibilities, plus uncapped commission opportunities which can significantly boost overall earnings for high performers in the UK's competitive IT solutions market.
What kind of benefits does Onecom offer to its employees, particularly for those in sales roles in the UK?
Onecom provides a comprehensive benefits package including private medical insurance, life assurance, and a cycle-to-work scheme. For sales professionals in the UK, there are also opportunities for performance-based bonuses and car allowances, supporting their career growth within the telecommunications sector.
What are the typical benefits offered to employees at Onecom, particularly for sales roles in the UK?
Onecom offers a comprehensive benefits package which often includes a competitive salary, commission structure, and pension contributions for their UK-based sales teams. Employees also typically have access to private healthcare options and opportunities for professional development.
What is the day-to-day working culture like at Onecom for a sales executive in their London office?
The working culture at Onecom's London office is generally fast-paced and collaborative, especially within the sales teams. There's a strong emphasis on achieving targets, but also a supportive environment where colleagues often share best practices.
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