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Company Summary

Company Overviews

KCOM designs and delivers communications and integration services across the UK. After listening to and learning from our customers, we apply our technical knowledge to help them connect with the things that matter.
We’re focused on three main groups of customers:

• Enterprises: organisations with complex needs look to us to help them integrate and leverage technology including contact, collaboration and cloud-based services

• Businesses: We help businesses become more successful using the power of technology

• Consumers: We’re constantly developing our communications services including voice, broadband and TV, for people across Hull and East Yorkshire

Rating Reviews

Rating is calculated based on 5 reviews and is evolving.

Featured Reviews

Network Engineer
4.1
12 September 2026
Solid Telecoms Job with Good Team Spirit
Pros: I've really appreciated the stability and the people I work with here at KCOM. The team environment is genuinely supportive, and we collaborate well on projects within the UK telecom industry. The hybrid working arrangement offers good flexibility, and overall, the work-life balance is quite healthy, allowing time for personal life outside of being a network engineer.
Cons: While the company culture is largely positive, there can be a bit of bureaucracy that slows down decision-making processes. Sometimes, getting new initiatives or changes implemented feels like a slow climb. It's not a deal-breaker, but something to be aware of if you're used to a faster-paced environment.
Advice to Management: Consider streamlining some internal approval processes to help teams move faster on innovation and project delivery. Empowering more decision-making at lower levels could really boost efficiency.
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Software Engineer
3.9
5 May 2026
Solid Flexibility & Team for Software Engineers
Pros: As a Software Engineer at KCOM in Hull, an IT services and telecom firm, I enjoy the excellent work-life balance and hybrid flexibility. The team is supportive, and there are good chances to learn new technologies. Compensation and benefits are also quite competitive for the region.
Cons: Career growth can be a bit slow, requiring patience. Also, some legacy systems make development challenging occasionally.
Advice to Management: Consider implementing clearer pathways for career advancement and invest in modernizing key legacy systems to boost development efficiency and keep top talent engaged.
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Service Delivery Analyst
3.9
26 August 2026
Great Flexibility and Supportive Team at KCOM
Pros: The work flexibility at KCOM, including hybrid arrangements, is a major plus for a Service Delivery Analyst, greatly aiding work-life balance. The collaborative team in Kingston upon Hull also creates a positive environment within the telecommunications industry.
Cons: Sometimes, during peak times in the IT services sector, the workload can become quite demanding, leading to a bit of stress. Also, getting approvals for new tools or process changes can feel a little slow.
Advice to Management: Continue to prioritize and enhance flexible working policies, as they are a key asset for employee retention and satisfaction. Look into streamlining internal approval processes for new initiatives to boost efficiency.
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