Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, giving you the power to:
• Fill attribution blind spots and get credit for the true impact of your work • Improve targeting with high-intent, first-party data • Cut waste to reduce cost-per-lead and drive down acquisition costs • Improve performance across PPC, SEO, and Paid Social • Create better customer experiences • Boost conversion rates at the top and bottom of your funnel
Infinity’s granular visitor-level call tracking and conversation analytics are ISO 27001 and PCI DSS Certified. Handling millions of calls across 75 countries and industry-leading security ensures the data from every single one stays secure.
The Infinity platform has been built by a multi-award-winning development team with the support of major cloud partners like Google and AWS. Their collective expertise ensures market-leading reliability.
Backed up by a highly decorated customer success team spanning the UK, Europe, and the USA, users fully are supported as they work towards smarter decision-making and better customer experience.
An open API and a complete set of out-of-the-box integrations make it easy for users to send call data into key platforms – and share customer journeys and insights that aid closing with call handling teams to improve conversion rates all the way through the funnel.
Key results users have achieved include:
• 79% increase in conversions for Flight Centre • 64% reduction in Customer Acquisition Costs (CAC) for Pendragon • 50% reduction in call centre costs for Access Self Storage
Start the conversation today - Call 0330 0295 676
Rating Reviews
Rating is calculated based on
3
reviews and is evolving.
Pros: The work flexibility here as a Software Engineer is excellent; being fully remote significantly boosts my work-life balance. I appreciate the autonomy and supportive colleagues, which helps with learning and growth in this tech industry.
Cons: Approval processes can feel slow sometimes. Also, cross-team communication needs a bit more streamlining for efficiency, but these are minor points.
Advice to Management: Focus on refining approval workflows and improving tools for better cross-team communication to enhance efficiency.
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Pros: I've really appreciated the chance to dive into different projects as a Software Engineer, which has been great for my career growth in software development. My colleagues are super supportive and always willing to help out, making it a collaborative environment. There are always learning opportunities, whether it's through new assignments or internal knowledge sharing sessions, which keeps things interesting.
Cons: While there are plenty of learning chances, the promotion process can feel a bit slow sometimes compared to faster-paced tech companies. Also, some of the internal approval workflows could be streamlined to make project execution more efficient. It's not a major issue, but it does mean things occasionally take longer than they need to.
Advice to Management: Streamline some of the internal approval processes to speed up project delivery. Investing more in newer tech stacks could also help attract top talent.
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Pros: I appreciate the supportive team environment and great learning opportunities. As a Junior Project Coordinator, I've worked on diverse projects in the IT services industry in Manchester. Leadership encourages skill development and career growth here.
Cons: The project-based nature of our work, common for a professional services firm, can make job security feel volatile during quieter periods. Better communication on upcoming projects would ease concerns for employees in Manchester.
Advice to Management: Please continue investing in clearer communication about the future project pipeline to better reassure staff regarding job security. Keep fostering that supportive team culture and development opportunities for Manchester-based employees.
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What's the overall vibe like working at Infinity in their tech division?
The tech team at Infinity really values collaboration and open communication, making it a great environment for software engineers. Everyone is approachable, and there's a strong sense of teamwork that makes tackling complex projects feel manageable.
What is the typical work-life balance like for software engineers at Infinity?
At Infinity, the work-life balance for software engineers in the tech industry is generally respected. While project deadlines can require extra effort, the company culture supports employees in managing their workloads effectively.
What is the typical work environment like for software engineers at Infinity, especially regarding collaboration and team dynamics?
At Infinity, the software engineering teams generally foster a collaborative environment. Expect regular cross-functional team meetings and a culture that encourages knowledge sharing to tackle complex technical challenges.
UK
