Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double contractor profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate—eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates scheduling, dispatch, compliance, safety, invoicing, and cash flow into one clear path to profitability. Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S., Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark.
Rating Reviews
Rating is calculated based on
25
reviews and is evolving.
Pros: The biggest plus is the genuine commitment to career growth for software engineers. As an Intermediate Full Stack Engineer, I've had fantastic opportunities to learn new technologies, especially with our push into AI-Powered Development. The team in Eight Mile Plains is incredibly supportive and knowledgeable, making collaboration a breeze. It's a dynamic SaaS company environment where you're encouraged to take ownership and contribute significantly, which is crucial for professional
Cons: While opportunities for learning are abundant, sometimes the rapid pace of development in our SaaS environment can lead to high workloads, particularly during major feature releases. This occasionally impacts work-life balance for project deadlines. Communication across different departments could also be smoother at times, which would streamline the approval processes for new features. It's a growing company, so some of these growing pains are understandable, but improvement here would
Advice to Management: Continue to invest in structured professional development programs, especially around emerging technologies like advanced AI frameworks, to further empower the Intermediate Full Stack Engineer roles. Also, explore ways to optimize cross-departmental communication and project planning. This will
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Pros: The team culture here is really collaborative and supportive. I appreciated the flexibility offered, especially the hybrid work model which made balancing personal life with my role as a software developer much easier. The company provides a stable job security and has a good understanding of the market for field service management solutions.
Cons: While leadership is generally good, there are times when communication could be more streamlined, especially concerning long-term project roadmaps. Sometimes, older technical debt can slow down feature development, which can be a bit frustrating for engineers focused on innovation within the tech industry.
Advice to Management: Consider investing more in modernizing some legacy systems and enhancing cross-departmental communication for clearer project visibility and quicker decision-making.
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Pros: Excellent career growth opportunities for Software Engineers. Strong mentorship and access to challenging projects in the SaaS industry have significantly boosted my skills and professional development in the tech sector here in Auckland.
Cons: Workload can get heavy during major release cycles, occasionally impacting work-life balance for Software Engineers. Company-wide communication regarding strategy and project priorities could also be clearer sometimes in our Auckland office.
Advice to Management: Keep investing in structured career progression for technical roles. Improve cross-team communication during high-demand periods to ensure transparency and support employee well-being in SaaS product development in Auckland.
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How is remote onboarding at Simpro Software for someone new to the software industry?
Simpro Software's remote onboarding was surprisingly smooth for me as I transitioned into the tech industry. They provided excellent virtual training and paired me with a buddy who helped me navigate their platform from my home office.
How does Simpro Software foster fairness in its hiring process for roles like software engineers in the tech industry?
I found Simpro Software's approach to hiring very fair, with clear criteria for all candidates, including those applying for engineering positions within their mid-sized tech company.
What is Simpro Software's approach to internal communication as a growing tech company?
Simpro prioritizes clear all-hands communications, especially as we scale our software development teams across Australia and New Zealand. We often use town halls and internal platforms to share company-wide updates and strategic goals.
How does Simpro Software handle overtime pay for their field technicians in Australia?
At Simpro Software, field technicians typically receive overtime pay at penalty rates for hours worked beyond the standard week, which is pretty standard in the Australian trades industry. It's usually calculated based on the award rates and paid out accordingly.
What's the recruiter communication like during the hiring process at Simpro Software?
The recruiters at Simpro Software were very responsive and kept me updated throughout the entire process for the project manager role. I received timely feedback after each interview stage, which made the experience feel very organized.
What's it like working in software development at Simpro, a medium-sized company in Brisbane?
Working in software development at Simpro has been great; the medium-sized Brisbane team fosters collaboration and provides interesting challenges in the field service management industry.
What is the hiring process like at Simpro Software for a software engineer?
The hiring process at Simpro Software for a software engineer involved an initial screen, a technical interview, and a final interview with the hiring manager. It felt thorough but efficient, allowing me to learn about the company culture and the role within the tech industry.
What are the main benefits of working at Simpro Software, especially for someone in the tech industry in Brisbane?
Simpro offers a comprehensive benefits package, including health insurance and professional development opportunities, which has been great for my career growth in Brisbane's competitive tech scene.
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