Total 3,167 Customer Service job vacancies in Singapore, North East

Experience and Qualifications

Diploma/Degree in IT or related field
Minimum 3 years of working experience as an IT personnel or related industry 
 

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure 
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills
 

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Perks & Benefits

• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

經驗和資格

IT 或相關領域的文憑/學位
至少 3 年 IT 人員或相關產業的工作經驗

個性和能力/技能

一絲不苟、有條理
能夠同時處理多項任務並且能夠在壓力下工作
具有團隊合作精神，能夠在最少的監督下獨立工作
良好的溝通和人際交往能力

義務和責任

支援和管理網路和應用程序，包括遠端和/或現場解決任何技術問題
評估問題的原因、影響，找出故障並確定可能的解決方案
監控並維護適當的硬體和軟體許可證庫存
支援及管理網點閉路電視、POS 系統、收據印表機、路由器等
定期編寫和準備報告
需要時前往商店尋求支持
為新工作站或商店設定、管理和維護 IT 相關設備
更新並維護 IT 部門的政策和程序
隨時了解最新技術和安全風險
任何其他可能不時指派的 IT 臨時職責

津貼和福利

• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Customer Service Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In the role of a Customer Service Advisor you will be working in one of our customers centre, where your key responsibilities will include:

- Triage incoming enquires and ensure the customers enquiry is managed appropriately
- Manage customer orders and queries in accordance with Sunbelt Rentals company procedures and processes and to the customers SLAs.
- Maintain accurate and detailed records of customer interactions, transactions, and feedback.
- Deliver accurate and timely hire contact administration throughout the entire hire process according to agreed SLAs.
- Identify and resolve customer problems by investigating issues, developing solutions, and ensuring resolution or escalating as per the company’s escalation procedure.
- Collaborate with and build strong relationships with all key stakeholders across the business, maintaining strong communication channels.
- Gather and analyse customer feedback to identify areas for improvement.
- Contribute to the development of customer service policies and procedure.
- Ensure all reporting / administration required is accurate and on-time

Working shift patterns between 7am to 7pm

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About The Candidate

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven customer service experience
- Experience of working in a call centre (Essential)
- Knowledge of the hire industry (Desirable)
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About The Company

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Proud member of the Disability Confident employer scheme

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING
Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Call Centre Advisor you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In the role you will be working in one of our customers centre, where your key responsibilities will include:

- Triage incoming enquires and ensure the customers enquiry is managed appropriately
- Manage customer orders and queries in accordance with Sunbelt Rentals company procedures and processes and to the customers SLAs.
- Maintain accurate and detailed records of customer interactions, transactions, and feedback.
- Deliver accurate and timely hire contact administration throughout the entire hire process according to agreed SLAs.
- Identify and resolve customer problems by investigating issues, developing solutions, and ensuring resolution or escalating as per the company’s escalation procedure.
- Collaborate with and build strong relationships with all key stakeholders across the business, maintaining strong communication channels.
- Gather and analyse customer feedback to identify areas for improvement.
- Contribute to the development of customer service policies and procedure.
- Ensure all reporting / administration required is accurate and on-time

Working shift patterns between 7am to 7pm

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About The Candidate

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed in this role you will bring the following skill-set and behaviours:

- Proven customer service experience
- Experience of working in a call centre
- Experience of working to KPI's
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
- Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
- An effective team member with a highly supportive, collaborative approach
- A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
- A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
- A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About The Company

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.

Proud member of the Disability Confident employer scheme

Estate Food Waste Recycling Support Officer (Sc6)

Description
We are currently seeking an Estate Food Waste Recycling Support Officer (Sc6) to join our team. As an Estate Food Waste Recycling Support Officer, you will play a crucial role in maintaining and promoting our estate's food waste recycling initiatives. This position offers a unique opportunity to contribute to sustainable practices and make a positive impact on our environment.

Responsibilities
Collaborate and communicate with various stakeholders, including estate residents, tenants, and waste management teams, to promote food waste recycling initiatives and ensure their successful implementation.
Conduct regular audits and inspections to identify areas for improvement and address any issues related to food waste recycling.
Develop and deliver training programs and education campaigns to increase awareness and knowledge about food waste recycling best practices.
Monitor and analyze data related to food waste recycling, including collection rates and diversion rates, and develop strategies to improve these metrics.
Participate in community outreach activities, such as workshops and events, to engage residents and promote the benefits of food waste recycling.
Maintain accurate and up-to-date records and documentation related to food waste recycling activities, including collection schedules and communication logs.
Stay informed about industry trends and developments in food waste recycling and provide recommendations for process improvements and innovation.
Requirements
Bachelor's degree in environmental science, waste management, or a related field.
Previous experience in waste management or recycling programs is preferred.
Strong communication and interpersonal skills, with the ability to effectively engage and educate diverse audiences.
Detail-oriented mindset with excellent organizational and time management skills.
Proficient in using Microsoft Office Suite and data analysis software.
Ability to work independently and collaboratively in a team environment.
Knowledge of local waste management regulations and sustainability practices.

Hours Per Week: 35.00
Start Time: 08:00
End Time: 15:30
Pay Per Hour: £19.05
Location: Islington, North London

Should you wish to apply for this job opportunity, please send an up to date CV.

Cheshire West and Chester Council is a place where everyone can Thrive – through their core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
As a Residential Childcare Worker you will join an organisation where the focus is on achieving the best outcomes for the children and families who we work with. The team strive to have purposeful relationships where all our interventions can truly bring about change and make a real difference to the lives of children and young people.
Over the next few years, the Council is looking to build and expand on this quality service to open new quality homes. Their Children and Families work in a trauma informed way using our innovative multi-agency partnership model ‘Our Way of Working’.

You will also have access to a range of benefits including:

- Competitive salary
- Enhancements up to £4/5k
- Annual Leave - You will receive 25 days annual leave per annum rising to 31 days after five years continuous Local Government Service.
- Grow your own culture - We have a Career Progression structure comprising of three levels of progression programmes to support your professional development. Extensive training, induction and support will be offered to all candidates who want to join the council and regular appraisal process surrounding development needs.
- Working rewards – we have a variety of schemes available to employees which include; additional Annual Leave, car and cycle purchase scheme, WorkFit Membership, home and electronics purchase scheme, in addition to discounts at a wide range of high street and on line retailers.
- Pension Scheme – our Local Government Pension Scheme is a career average pension scheme with employee contributions of between 5.5% and 8.5% and employer contributions currently of 23.8%. The scheme includes ill health and death in service benefits (after two years membership).
- Employee Assistance Programme - 24-hour, seven day a week lifestyle support for when you or your family members need a ‘listening ear’ from qualified advisor on a wide range of personal and work issues.

Responsibilities:

- Maintain a warm, caring and stimulating environment in which service users can receive good physical, emotional, social and intellectual care.
- Act as a key worker to a number of service users, working in partnership with them and any other relevant persons to identify needs and co-ordinate/implement their individual care plans
- As a key worker you will contribute to the process of assessment, implementation, recording and reviewing of individual care plans to the standards identified in the service specification
- Maintain effective record systems to enable the preparation of Social Work reports for Court Reviews, Planning Meetings etc.
- Liaise with other professional staff and relevant external people, so that appropriate resources may be identified and mobilised for the benefit of the individual
- Be aware of and comply with statutory requirements, group policies, equal opportunities and any other regulation and procedure. Identify problems and service deficiencies by the continuous review of service user needs and make recommendations for improvement so as to contribute to the achievement of the overall service objectives

As a Residential Care Worker you do not necessarily need specific qualifications, although these are desirable. They will train and support you in this role.

- Ideally hold a Level 3 Diploma for Residential Childcare (or equivalent) or be working towards this qualification, or they will support you in this when in post.
- Receive high quality supervision, with your own personal development plan to support your career and learning aspirations.
- Have the opportunity to deliver quality services in partnership with stakeholders based upon a manageable workload within the team.
- A working environment where you be supported in adopting an evidence-based approach to practice.

Please apply online or reach out to david.walsh@rapieremployment.co.uk
Don’t hesitate to contact us to see what roles are available across the UK.

Are you passionate about making a difference in the lives of others? Do you have a heart for providing compassionate care and companionship to those in need? If so, consider joining our team at Sage Companions. We're a provider of in-home care services, dedicated to enhancing our clients' quality of life through personalised support and meaningful connections. Currently, we're seeking dedicated care assistants to join us in our mission.

Why Choose Sage Companions

At Sage Companions, we value our care assistants and strive to create a supportive and inclusive work environment. We offer competitive compensation, flexible scheduling, ongoing training, and a supportive team culture. Whether you're an experienced care assistant or new to the field, we provide the resources and support you need to succeed.

Brief Summary of Responsibilities

As a care assistant at Sage Companions, you'll provide compassionate care and support to our clients. Responsibilities include providing companionship, assisting with daily tasks, light housekeeping, meal preparation, transportation assistance, medication reminders, and communicating effectively with clients and team members.

Education and Training

• Previous care assistant experience preferred, but not required.
• Compassionate, caring, and empathetic nature.
• Excellent oral and verbal communication skills.
• Dedicated, reliable, and responsible work ethic.
• Ability to work independently and as part of a team
• Valid driver's license or reliable transportation.
• Ability to pass background checks and drug screenings.

Skills and Requirements

• Strives to reach the highest standards in social care.
• Communicates effectively, both verbally and non-verbally.
• Compassionate, patient, and empathetic to clients.
• Flexible and approachable with a positive attitude under pressure.
• Self-motivated and ability to work on their own initiative.
• Records information with accuracy and detail.
• Commitment to your own professional and personal development.
• Must be eligible for employment in the United Kingdom.

How to Apply

To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you're interested in joining our team. You can apply online through our website by clicking the apply button.

Join Us

Join us at Sage Companions and make a positive difference in the lives of others. With competitive compensation, flexible scheduling, and a supportive team culture, we offer the opportunity for personal and professional growth. Apply today and start a rewarding career in social care with Sage Companions. We look forward to welcoming you to our team!

Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.

At key we support disabled people of all ages to make every day matter.

We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:

Hourly rate of £12 (Pay Award Pending) (Induction rate £12).

Sleepover hourly rate of £12.

Competitive annual leave and company sick pay.
Enhanced pay for work on targeted Public Holidays.
Paid Membership of Disclosure Scotland’s PVG Scheme.
Full, in-depth training for your role.
Fully funded SVQ qualification with support provided to achieve this.
Employee Assistance Programme offering free confidential counselling, advice and support on a wide range of issues.
A Workplace Pension.
Free access to occupational health support.
Credit Union Membership.
Cycle to Work Scheme.
Costco Membership.
Blue Light Card/Blue Light Ticket registration which offer a range of discounts and savings.
Concerts for Carers registration.
Join us and make every day matter! Support Workers and Relief Support Workers.

No experience necessary! Training and support will be given to help you achieve your full potential in Social Care.

If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.

We would encourage you to submit your application as the earliest convenience as we may be able to offer interview at an earlier date to shortlisted candidates.

Proud member of the Disability Confident employer scheme

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

The MPGS provides professional soldiers to meet armed security requirements at Royal Navy, Army, RAF and other MOD bases across the UK Mainland. Our primary role is to counter the terrorist threat posed to military bases within the UK

Our duties include:

Security incident management - Such as suspicious packages, bomb threats, protests, etc.

Patrolling site perimeters - Taking necessary action to preserve perimeter security.

Controlling entry and exit - Managing control room and gate operations and ensuring all visitors are dealt with efficiently.

Military Working Dog services (at selected sites).

Our units are located at over 119 sites across the UK mainland. We have our own Military Local Service Contract which allows soldiers to choose where they wish to serve, providing there is a vacancy.

Requirements:

• Background - You must have at least 3 years prior Military Service, or be currently serving, in any arm of the British Military, regular or reserves.

• Age - You must be over 18 years and under 57 years of age at re-enlistment.
• Fitness Eligibility - You must be medically fit and have a Body Mass Index below 32.
• Driving Licence - You must have a full UK driving licence with less than 8 penalty points.

Previously Served Personnel:

• Gap Since Leaving Service - Former substantive Cpl/LH (or equivalent) and above ranks with no more than a 10 year gap of service, and for former non substantive Cpl/LH and below ranks who have a gap of service of no more than 6 years.
• However, any former personnel with a time gap of up to 10 years can apply for this role, to which a time out waiver may be granted, subject to approval and interview processes.
• Previous Service Check - Your previous service records will be checked and final authorisation to proceed with the application must be given by the Army Personnel Centre.

Currently Serving Personnel:

• Any currently serving regular or reserve personnel wishing to transfer to the MPGS from across the tri-services should email ArmyPM-MPGS-Recruitment@mod.gov.uk immediately to discuss the best process for you joining the MPGS.

Benefits:

• Competitive entry level salary.
• Continuation of armed services pension or new pension if in receipt of full military pension already.
• Subsidised military accommodation available (SLA/SFA).
• Up to 30 Days Annual Leave (Pro Rata).
• Free medical/dental
• You choose your location.
• Home to duty payment subject to conditions (HDT)
• Up to 2 weeks Adventurous Training per year (not compulsory).
• Professional and personal courses available to advance you and your rank.

Job Types: Full-time, permanent.

Salary: Starting at £24,238.00 per year.

Schedule: 12 hour shifts on a structured shift system.

Experience: UK Military, minimum 3 years (required).

Further info: Visit

Website - https://www.army.mod.uk/who-we-are/corps-regiments-and-units/adjutant-generals-corps/provost/military-provost-guard-service/

Facebook - https://www.facebook.com/groups/mpgsRecruitment/

e-mail – ArmyPM-MPGS-Recruitment@mod.gov.uk

How to Apply: In the first instance please email us at

ArmyPM-MPGS-Recruitment@mod.gov.uk

including the following information;

a. Name.

b. Age.

c. Previous or current UK Military Service unit.

d. Previous or current UK Military Service time period / date left.



ArmyPM-MPGS-Recruitment@mod.gov.uk

Military Provost Guard Service (MPGS)

SEN Teaching Assistants Required in St Leonards-On-Sea. Please read on....

Contract: Permanent - Term Time Only
Hours: 30 hours per week (2 to 5 days)
Working Weeks: 39 weeks worked per year, 46.2 weeks paid per year
Salary: Pro-rata starting from £16,379 per annum
Location: St Leonards-on-Sea

About Us:
This Multi Academy Trust is dedicated to fostering an aspirational and supportive environment where both staff and pupils thrive. Comprising three special schools, a large countywide alternative provision, and a vocational free school in East Sussex, they are committed to nurturing success through personalised learning, self-belief, and achievement.

Role Overview:
Located in St Leonards-on-Sea, this Specialist school is seeking dedicated Teaching Assistants to join their secondary and primary departments. They are looking for individuals who are innovative, enthusiastic, and empathetic towards children with Special Educational Needs (SEN).

Responsibilities:

• Collaborate within a tutor team to support pupils in both classroom and outdoor learning environments.
• Implement a tailored curriculum designed for vulnerable and hard-to-reach children.
• Effectively manage pupils in various settings, indoors and outdoors.
• Pursue coaching qualifications and outdoor skills development as part of continuous professional development (CPD).
• Engage in reflective practice to enhance pupil outcomes.

Requirements:

• Excellent communication skills.
• Ability to manage pupils with diverse and complex needs.
• Inspire and motivate pupils to embrace learning.
• Maintain a calm, consistent demeanour with high expectations.
• Adhere to school structures, policies, and procedures consistently.

Working Hours:
Monday to Friday, 08:30/08:45am to 15:00/15:30pm, term time only. Specific working hours to be discussed at interview and agreed upon successful appointment. The role offers a supportive and friendly team environment, with additional benefits including free daily lunch.

Benefits:
The successful candidate will become part of a forward-thinking Trust and school dedicated to improving pupil outcomes. You will join a highly committed and professional staff team, enjoying a supportive working and learning environment where professional development is highly valued. The Multi Academy Trust offers robust professional development opportunities, including induction, Early Career Teacher (ECT), and unqualified teacher programmes.

Specialist Learning Support Assistant Required in an SEN school in East Sussex.

Location: Specialist School near Battle, East Sussex

Salary: Competitive, Based on Experience

Contract Type: Full-time, Contract

About the Role:

Are you dedicated to making a difference in the lives of students with Special Educational Needs and Disabilities (SEND)? We are seeking enthusiastic and committed SEND Learning Support Assistants to join a team in specialist schools located near Battle in East Sussex. As a SEND Learning Support Assistant, you'll be instrumental in providing essential support to students, ensuring they receive the guidance and assistance needed to thrive academically and emotionally.

Key Responsibilities:

• Provide tailored one-on-one and small group support to students with a variety of SEND, including autism, dyslexia, ADHD, and other learning challenges.
• Assist in implementing Individual Education Plans (IEPs) and tailored support strategies for each student, collaborating closely with educators, therapists, and other professionals.
• Cultivate a nurturing and inclusive learning environment by fostering positive relationships with students, nurturing their emotional well-being, confidence, and self-esteem.
• Support students during lessons, facilitating their engagement with the curriculum and helping them overcome any obstacles to learning.
• Provide assistance with personal care and mobility requirements, as necessary.

Requirements:

• Previous experience working with children or young people with SEND is highly preferred.
• Relevant qualifications such as a Level 2 or Level 3 Teaching Assistant certification, or equivalent, would be advantageous.
• Strong communication and interpersonal skills are essential, along with the ability to connect with students, colleagues, and parents/guardians.
• A patient and empathetic approach, coupled with a genuine passion for supporting the learning and growth of students with SEND.
• Flexibility and adaptability are key, as you'll need to effectively respond to the diverse needs of students in a dynamic educational setting.
• Dedication to safeguarding and promoting the welfare of children and young people.

Benefits:

• Competitive salary package, reflective of your experience and qualifications.
• Opportunities for professional development and career advancement within a supportive team environment.
• Access to ongoing training and development initiatives to enhance your skills and expertise.
• Fulfilling work that truly impacts the lives of children and young people with SEND.
• A positive and inclusive work environment where every team member is valued and respected.

If you're passionate about making a meaningful difference in the lives of students with SEND and are seeking a rewarding role in specialist education, we encourage you to apply today and a consultant will get straight back to you.

We are committed to equal opportunities and welcome applications from all qualified candidates. All appointments are subject to satisfactory references and an enhanced DBS check.

Become an Assistant Service Manager with Active Prospects!


Location: Valley Drive, Brighton (service name Valley Drive)
Salary: £28,636.0 (£14.65 per hour)
Service Type: Supported Living, one site of 4 independent flats
Speciality: Learning Disability and Autism (Behaviours of concern, complex care & forensic support)

Do you want to work for an award-winning company? Active Prospects are one of the UKs Best Workplaces 2023 by Great Places to Work UK. Our training and development are world class, and in 2022 we won Trainer of the Year at the National Learning Disabilities and Autism awards.

Do you want to be part of a management team that support people to live a gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations.

We are looking for a new Assistant Service Manager for our brilliant new service in Brighton which has been purpose built to support people to leave long- stay hospitals and start to rebuild their new lives in the community.

You will need to have a passion for empowering people to lead an aspiring life, by using positive behaviour support and work within an integrated and multidisciplinary approach to people's wellbeing. You will need to be kind, patient, resilient, compassionate and believe strongly in great leadership. The role can be tough, but the rewards outweigh, many of the individuals who have been identified for the new service have been discriminated against, faced trauma, fallen between services, or ended up in hospital placements as community services could not be sourced. This is a real chance to be part of our successful programme of ensuring that everyone with a learning disability or autistic people are supported in their local communities, not in hospital settings.

You will need to be adaptable, flexible, and be able to lead staff to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking.

In return for your dedicated service you can expect a competitive rate of pay, enhanced pay when you have a baby (maternal, paternal or adoption), Employee Assistance Programme with various aspects of free legal support and counselling, support with gaining further qualifications, career progression opportunities, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.



What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note:



all offers are subject to satisfactory completion of our pre-employment compliance standards.

Proud member of the Disability Confident employer scheme

Become a Support Worker with Active Prospects!

Location: Brighton, East Sussex
Salary: £12.08 per hour
Service Type: Adult Complex Care Service
Speciality: Mental Health, Autism, Learning Disability

Do you want to work for an award-winning company? Active Prospects have been awarded with an Outstanding Best Companies rating in 2021 and ranked on the UKs Best Workplaces 2023 by Great places to work UK! Our training has won various awards and we won Trainer of the year in 2022 at the Learning disabilities and Autism awards

Are you kind? compassionate and have a passion for empowering people to lead an aspiring life. Are you patient, resilient and able to bring calm and consistency to people who may be living independently for the first time. Our new service is for 4 people requiring a wide range of support from emotional support, learning new coping mechanisms, and being able to express their true selves.

The role is about supporting people to lead a Gloriously ordinary life full of opportunity, fun and helping people to reach their goals and aspirations. The role can be tough, but the rewards outweigh

You will need to be adaptable, flexible, mature and be able to support our people to gain back their independence through empowerment, active support, positive risk-taking and out of the box thinking. It's important to note that some people being supported may self-harm, have anxiety or on occasion show behaviours of concern.

At present all the people we support have several hours of 1:1 support during the day as well as some shared support day and night. The ideal people will have a passion for working with people with enduring mental health, a keen interest in the psychology behind complex behaviours that challenge and the willingness to learn and practice Positive Behaviour Support

Active Prospects is recruiting for Day and Night Support Worker(s) to join our complex care service in Brighton, East Sussex.

Our new Brighton service is close to public transport, with a short walk from the bus stop/train station to the service. Drivers are always welcome – there is free onsite parking available.

In return for your dedicated service you can expect a competitive rate of pay of £12.08 per hour with additional pay on some of the Bank holidays, enhanced pay when you leave to have a baby (maternal, paternal or adoption), Employee Assistance programme with various aspects of free legal support and counselling, support with gaining further qualifications in Social Care (levels 3 and 5), career progression opportunities which have seen 80% of our management progress into their current roles since they’ve started with us as Support Workers, financial awards for successful recruitment referrals and most importantly inclusive, friendly and supportive environment for you to grow and thrive in. Active Prospects has an amazing Induction Programme which ensures that all our employees receive classroom and on the job training and support to prepare them within their new roles.

Get in touch to find out what flexible working opportunities are currently on offer.

What are you waiting for?

Apply today or contact us directly on recruitment@activeprospects.org.uk and 01737 924102 to speak to a friendly Recruitment Advisor.

Please note: all offers are subject to satisfactory completion of our pre-employment compliance standards





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Proud member of the Disability Confident employer scheme

Children's Support Worker

Aylmerton NR11

Pay is £15.01 - £18.27 per hour with weekly pay

Our client attends school Monday to Friday so the shift times are based around this - 14:00-22:00 during the week, 10:00-22:00 at the weekend, plus 22:00 - 10:00 sleep on call nights Friday and Saturday.

We are looking to recruit a small team of support workers for full or part time hours in NR11 8QA to support our sociable young lady who has cerebral palsy, associated intellectual disability, microcephaly and epilepsy.

This young lady enjoys tactile play and spending time doing fun activities. We are looking for support workers to assist her to do the things she loves - baking, crafts, riding her bike, visiting the zoo, going out for meals, cinema, bowling and zumba. She enjoys the company of happy people with outgoing personalities.

Our client requires assistance with all aspects of daily living as well as support with managing occasional behaviours due to her needs - sensory seeking, disorientation, anxiety. Due to our client requiring constant supervision she has two to one support. You will be required to undertake Safety Intervention Training.

Support Workers must be happy to drive our clients vehicle for the school drop off/pick up and trips out.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Prompting medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence
• Good professional and personal references
• Paid previous experience as a care assistant is essential

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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