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Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.
Key Responsibilities:
· Allocate shifts to external staff in a timely manner, based on client requests and requirements.
· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.
· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.
· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.
· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.
· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.
· Prepare and send report to relevant team/department before end of shift.
· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.
· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.
Qualifications:
· Diploma or Bachelor's degree in any field.
· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.
· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.
· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.
· Flexibility to adapt to changing priorities and requirements.
· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.
Benefits:
· Competitive salary commensurate with experience.
· Ongoing training and professional development opportunities.
· Collaborative and supportive work environment.
Working Hours:
· 24 HRS (Shift On Rotation).
If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
Perks & Benefits
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
Responsibilities:
Requirements:
Perks & Benefits
Booze It is situated within numerous Ben's Independent Grocer, Village Grocer The Food Merchant outlets throughout Malaysia. Comprising a dedicated team of wine and spirits aficionados, we are committed to assisting you in discovering exceptional wines, diligently curating the finest and most elusive bottles globally. Our extensive array encompasses wines from various regions worldwide, alongside a diverse assortment of liquors, spirits, sake, and additional offerings. We welcome you to visit our stores for an enriching exploration of our offerings.
Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!
We're on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.
Job Responsibilities
Your Distinctive Traits
What You'll Gain
Ready to Redefine Your Role in Biotech?
Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com
Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!
Perks & Benefits
MATRIOUX : SCIENCE.FORWARD
Empowering Biotechnology & Lifesciences Discoveries
MATRIOUX was founded with a clear purpose to empower innovation and accelerate revolutionary discoveries. We were driven by a desire to create a positive impact in the world thru our work.
MATRIOUX (M) Sdn. Bhd. is a prominent biotechnology and life sciences solutions provider based in Kuala Lumpur, Malaysia. We are primarily engaged in offering a comprehensive biotechnology and life sciences solutions to clients across diverse industries. The company's products and services have been instrumental in assisting researchers, clinicians, and educators to advance their work in various areas such as cancer, infectious diseases, and genetics. MATRIOUX has successfully collaborated with a diverse set of clients, such as government entities, healthcare providers, testing and diagnostics labs, and educational institutions. MATRIOUX emphasis on building long-term relationships with clients has garnered high praise from industry insiders. The company success is a testament to the vision and dedication of its founders and our team, who helps make biotechnology & life sciences a mainstream reality.
Job Responsibilities:
Job Requirements:
Perks & Benefits:
Shizusan Pack System (M) Sdn. Bhd. was established in Malaysia in October 1997 by our parent company, Shizuoka SangyoSha Co. Ltd from Japan. Ever since, our commitment to consistently source & provide new quality food related products gives us an advantage in the latest market trends, which leads to our ability to introduce new ideas & concepts developed and meet each & every of our customers' needs. Our extensive range of products includes packaging materials for food, kitchen equipment, tableware, supermarket display and food preparation systems.
Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!
We're on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.
Job Responsibilities
Your Distinctive Traits
What You'll Gain
Ready to Redefine Your Role in Biotech?
Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com
Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!
Perks & Benefits
MATRIOUX : SCIENCE.FORWARD
Empowering Biotechnology & Lifesciences Discoveries
MATRIOUX was founded with a clear purpose to empower innovation and accelerate revolutionary discoveries. We were driven by a desire to create a positive impact in the world thru our work.
MATRIOUX (M) Sdn. Bhd. is a prominent biotechnology and life sciences solutions provider based in Kuala Lumpur, Malaysia. We are primarily engaged in offering a comprehensive biotechnology and life sciences solutions to clients across diverse industries. The company's products and services have been instrumental in assisting researchers, clinicians, and educators to advance their work in various areas such as cancer, infectious diseases, and genetics. MATRIOUX has successfully collaborated with a diverse set of clients, such as government entities, healthcare providers, testing and diagnostics labs, and educational institutions. MATRIOUX emphasis on building long-term relationships with clients has garnered high praise from industry insiders. The company success is a testament to the vision and dedication of its founders and our team, who helps make biotechnology & life sciences a mainstream reality.
Join the most exciting flooring brand in Malaysia!
Attractive commission scheme for Indoor Sales Coordinator.
Primelay is a flooring brand locally & internationally. As a sales person you need to deal with regular contractors, dealers, walk in customers, issue invoice, DO & follow up with customers regularly.
Primelay has a great team of sales, marketing, design as well as warehousing team. It's a fast moving company with modern work culture & quick to adopt modern technologies.
Responsibilities:
Requirements:
(The monthly salary advertised includes performance-based commissions for this role).
THE REAL - WHO WE ARE? The story behind Primelay brand “Every business has a unique story, and our journey began in 2010 when the management team of Primelay Flooring recognized the need for a better approach to the flooring industry.
With years of experience and global exposure in the export business, we identified untapped potential in the flooring industry and decided to pave the way for a new era of innovative and sustainable flooring solutions.
AT PRIMELAY, WE HAVE A SIMPLE MISSION, THAT IS TO
Build trust and bond with our customers
Both locally and overseas….
We strive to put your satisfaction first and ensure to provide the best quality products that what are you looking for. As a brand, we’re constantly innovating and evolving, creating new products and improving our existing offerings to meet the ever-changing needs of our customers. Our focus on quality and innovation has helped us to build lasting relationships with our valued clients, both in Malaysia and around the world.
**Join Our Team as a Caregiver/Care Assistant!**
Are you passionate about making a difference in the lives of seniors and providing compassionate care? We're looking for dedicated individuals like you to join our team as Caregivers/Care Assistants.
**Responsibilities:**
- Provide personalized care and support to residents, attending to their daily needs with empathy and compassion.
- Assist residents in performing daily living tasks and self-care skills, promoting independence and dignity.
- Show genuine care and empathy towards residents, fostering a warm and supportive environment within the home.
- Maintain awareness of the home's schedule and residents' needs, ensuring timely assistance with meals, baths, and other activities.
- Support residents during bath routines, ensuring their comfort and safety at all times.
- Monitor and record residents' progress, promptly reporting any changes or concerns to nurses or attending physicians.
- Maintain cleanliness and hygiene standards within the home, contributing to a safe and comfortable living environment.
- Assist physiotherapists during resident sessions, providing additional support as needed.
- Supervise cleaners and assist with cleaning tasks as required, ensuring a clean and tidy environment.
- Communicate effectively with the cook regarding residents' dietary requirements, especially for those with specific health conditions.
- Address families' inquiries and provide support during visits to residents.
**Qualifications:**
- Minimum SPM qualification or equivalent.
- Fresh graduated are welcome to apply.
- Individuals who have provided care for loved ones at home for several years are encouraged to apply.
- Familiarity with senior care needs and a genuine passion for caregiving.
- Excellent interpersonal and communication skills, with the ability to build rapport with residents and their families.
Salary:
- Competitive salary commensurate with experience
- Negotiable compensation package
If you're ready to embark on a fulfilling journey of providing compassionate care to seniors and making a meaningful difference in their lives, we want to hear from you! Apply now to join our team as a Caregiver/Care Assistant and be part of our caring and supportive community.
Perks & Benefits
iElder is a leading and trusted healthcare operator established in 2012 in Malaysia. We provide integrative medicine (Western Medicine Clinic, Traditional Chinese Medicne & Acupuncture Centre), export, import & distribute elderly care product & service (licensed by Medical Devices Authority) to hospitals, nursing homes, clinics, pharmacies, corporate clients & end consumer, provide healthcare related training (HRDF certified training provider) and run a senior care centre (nursing home). iElder TCM's core principle is to provide holistic treatment with specialisation in stroke, cancer and pain management. Our tagline ‘EVERYDAY LIVING MADE BETTER ‘ is initiated on the belief that integrative medicine is a partnership between the patient and practitioner for a well-coordinated care among different types of treatment with the aim to optimise the health pillars for induced healing. Our business divisions consist of: 1. Integrative Clinics 2. Medical Products Importer, Wholesaler and Distributor 3. Training 4. Senior Care Center Nursing Home
**Join Our Team as a Caregiver/Care Assistant!**
Are you passionate about making a difference in the lives of seniors and providing compassionate care? We're looking for dedicated individuals like you to join our team as Caregivers/Care Assistants.
**Responsibilities:**
- Provide personalized care and support to residents, attending to their daily needs with empathy and compassion.
- Assist residents in performing daily living tasks and self-care skills, promoting independence and dignity.
- Show genuine care and empathy towards residents, fostering a warm and supportive environment within the home.
- Maintain awareness of the home's schedule and residents' needs, ensuring timely assistance with meals, baths, and other activities.
- Support residents during bath routines, ensuring their comfort and safety at all times.
- Monitor and record residents' progress, promptly reporting any changes or concerns to nurses or attending physicians.
- Maintain cleanliness and hygiene standards within the home, contributing to a safe and comfortable living environment.
- Assist physiotherapists during resident sessions, providing additional support as needed.
- Supervise cleaners and assist with cleaning tasks as required, ensuring a clean and tidy environment.
- Communicate effectively with the cook regarding residents' dietary requirements, especially for those with specific health conditions.
- Address families' inquiries and provide support during visits to residents.
**Qualifications:**
- Minimum SPM qualification or equivalent.
- Fresh graduated are welcome to apply.
- Individuals who have provided care for loved ones at home for several years are encouraged to apply.
- Familiarity with senior care needs and a genuine passion for caregiving.
- Excellent interpersonal and communication skills, with the ability to build rapport with residents and their families.
Salary:
- Competitive salary commensurate with experience
- Negotiable compensation package
If you're ready to embark on a fulfilling journey of providing compassionate care to seniors and making a meaningful difference in their lives, we want to hear from you! Apply now to join our team as a Caregiver/Care Assistant and be part of our caring and supportive community.
Perks & Benefits
iElder is a leading and trusted healthcare operator established in 2012 in Malaysia. We provide integrative medicine (Western Medicine Clinic, Traditional Chinese Medicne & Acupuncture Centre), export, import & distribute elderly care product & service (licensed by Medical Devices Authority) to hospitals, nursing homes, clinics, pharmacies, corporate clients & end consumer, provide healthcare related training (HRDF certified training provider) and run a senior care centre (nursing home). iElder TCM's core principle is to provide holistic treatment with specialisation in stroke, cancer and pain management. Our tagline ‘EVERYDAY LIVING MADE BETTER ‘ is initiated on the belief that integrative medicine is a partnership between the patient and practitioner for a well-coordinated care among different types of treatment with the aim to optimise the health pillars for induced healing. Our business divisions consist of: 1. Integrative Clinics 2. Medical Products Importer, Wholesaler and Distributor 3. Training 4. Senior Care Center Nursing Home
Duties and Responsibilities:
Skills and Requirements:
Perks & Benefits
Redang Aquatic Adventure is a subsidiary company of Redang Beach Resort, which is located in Pudu, the city center of Kuala Lumpur. The company's business nature is to act as a tour and travel service provider.
The main operation and function of the company is to organise tour and travel package services for consumers, including booking packages, preparing itineraries, processing tour and travel documents, and arranging ground transfers and accommodations for customers.
On the other hand, Redang Beach Resort is a resort operator located at Pasir Panjang on Redang Island in Terengganu. The resort is an ideal holiday destination, stretching across a white sandy beach and providing easy access to nearby coral gardens. Redang Beach Resort offers basic and comfortable accommodations of 22 Standard units, 76 Superior units and 40 Club Deluxe units for guests to choose from. All rooms are air-conditioned with attached toilets and bathrooms, specially designed to cater to the needs of families, couples and individual travelers.
職位概述:我們正在尋找一名專門的客戶服務官加入我們的團隊,負責監督外部員工的日常輪班分配,確保員工及時有效地滿足客戶的要求。成功的候選人將使用 Sandwai |用於人員分配和預訂的家庭和殘疾人護理軟體,與護士和客戶保持溝通,並及時解決任何投訴或疑慮。此外,客戶服務官將參加營運會議,提供部門和家庭護理狀態的最新訊息,並努力實現管理層設定的目標。
主要責任:
· 根據客戶要求和要求,及時為外部員工分配班次。
· 使用 Sandwai | 維護員工可用性、名冊請求和輪班分配的準確記錄家庭和殘疾人護理軟體。
· 定期與護理人員和客戶聯絡,以確保適當的人員分配並解決任何疑慮或要求。
· 通知客戶和員工輪班確認,並確保與同事和管理階層有效溝通訊息。
· 監控並解決現場工作人員和客戶提出的投訴或疑慮,必要時上報給管理階層。
· 確保外部員工在系統中準確接收他們的名冊,特別是當多個客戶在分配的時間範圍內需要服務時。
· 在輪班結束前準備並向相關團隊/部門發送報告。
· 參加營運會議,提供局和家庭護理狀況的最新信息,並為實現既定目標做出貢獻。
· 承擔不時出現的任何其他任務,支援客戶服務團隊的整體效率和有效性。
資格:
· 任何領域的文憑或學士學位。
· 擁有豐富的客戶服務經驗,醫療或保健相關行業的經驗將是一個優勢,但不是必需的。
· 基本的電腦知識。了解 Sandwai 或其他分配軟體是一個優勢。
· 優秀的口頭和書面溝通能力,能夠清晰有效地傳達複雜訊息。
· 強大的組織能力和對細節的關注,能夠在快節奏的環境中管理多項任務和優先事項。
· 能夠與組織各級的同事和利害關係人協作。
· 靈活地適應不斷變化的優先事項和要求。
· 具有同理心和耐心的舉止,真誠地希望支持員工和顧客。
好處:
· 與經驗相稱的具競爭力的薪資。
· 持續培訓和專業發展機會。
· 協作和支持性的工作環境。
工作時間:
· 24 HRS(輪班換檔)。
如果您熱衷於提供卓越的客戶服務並在醫療領域產生正面影響,我們鼓勵您申請這個獎勵機會。加入我們的團隊,幫助我們履行改善醫療服務和病患治療結果的使命。
津貼和福利
Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"
津貼和福利
Eat & Cook is a culinary gem that has earned its prestigious status as one of the top 50 restaurants in ASIA year 2022 and 2023.Renowned for its exceptional dining experience, this establishment has undoubtedly left an indelible mark on the global gastronomic scene. Its relentless pursuit of culinary excellence and innovation has garnered widespread acclaim, making it a must-visit destination for food enthusiasts and connoisseurs alike.
One of the most significant accolades bestowed upon Eat & Cook is its Michelin selected rating. The esteemed Michelin Guide has recognized the restaurant's extraordinary commitment to culinary mastery, awarding it with Michelin selected. This recognition places Eat & Cook in an exclusive league of dining establishments that have excelled in every aspect of their culinary offerings, from creativity and quality to presentation and service.
What sets Eat & Cook apart is not only its remarkable accolades but also its unyielding passion for utilizing fresh, locally sourced ingredients from the bountiful lands of Malaysia. The restaurant prides itself on procuring the finest produce, seafood, and meats from farmer and fisherman, supporting the community while ensuring each dish is imbued with the vibrant flavors and authentic essence of the region.
At Eat & Cook, patrons can expect a symphony of flavors meticulously crafted by a team of visionary chefs who take pride in sourcing the finest and freshest ingredients. Each dish is a harmonious blend of artistry and technique, designed to tantalize the senses and leave a lasting impression on even the most discerning palates.
The restaurant's elegant ambiance, attentive staff, and attention to detail create a dining experience that is truly exceptional. Whether it's a special celebration or an opportunity to embark on a culinary adventure, Eat & Cook promises to elevate your dining experience to new heights, making it a destination that food enthusiasts travel from far and wide to savor.
Welcome to visit our pages:
FB / IG : eatandcook.asia
Website : www.eatandcook.asia
Job Responsibilities:
Job Requirements:
Perks & Benefits:
Shizusan Pack System (M) Sdn. Bhd. was established in Malaysia in October 1997 by our parent company, Shizuoka SangyoSha Co. Ltd from Japan. Ever since, our commitment to consistently source & provide new quality food related products gives us an advantage in the latest market trends, which leads to our ability to introduce new ideas & concepts developed and meet each & every of our customers' needs. Our extensive range of products includes packaging materials for food, kitchen equipment, tableware, supermarket display and food preparation systems.
工作職責:
工作要求:
津貼和福利:
Shizusan Pack System (M) Sdn. Bhd. was established in Malaysia in October 1997 by our parent company, Shizuoka SangyoSha Co. Ltd from Japan. Ever since, our commitment to consistently source & provide new quality food related products gives us an advantage in the latest market trends, which leads to our ability to introduce new ideas & concepts developed and meet each & every of our customers' needs. Our extensive range of products includes packaging materials for food, kitchen equipment, tableware, supermarket display and food preparation systems.
Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!
We're on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.
Job Responsibilities
Your Distinctive Traits
What You'll Gain
Ready to Redefine Your Role in Biotech?
Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com
Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!
Perks & Benefits
MATRIOUX : SCIENCE.FORWARD
Empowering Biotechnology & Lifesciences Discoveries
MATRIOUX was founded with a clear purpose to empower innovation and accelerate revolutionary discoveries. We were driven by a desire to create a positive impact in the world thru our work.
MATRIOUX (M) Sdn. Bhd. is a prominent biotechnology and life sciences solutions provider based in Kuala Lumpur, Malaysia. We are primarily engaged in offering a comprehensive biotechnology and life sciences solutions to clients across diverse industries. The company's products and services have been instrumental in assisting researchers, clinicians, and educators to advance their work in various areas such as cancer, infectious diseases, and genetics. MATRIOUX has successfully collaborated with a diverse set of clients, such as government entities, healthcare providers, testing and diagnostics labs, and educational institutions. MATRIOUX emphasis on building long-term relationships with clients has garnered high praise from industry insiders. The company success is a testament to the vision and dedication of its founders and our team, who helps make biotechnology & life sciences a mainstream reality.
Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!
We're on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.
Job Responsibilities
Your Distinctive Traits
What You'll Gain
Ready to Redefine Your Role in Biotech?
Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com
Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!
Perks & Benefits
MATRIOUX : SCIENCE.FORWARD
Empowering Biotechnology & Lifesciences Discoveries
MATRIOUX was founded with a clear purpose to empower innovation and accelerate revolutionary discoveries. We were driven by a desire to create a positive impact in the world thru our work.
MATRIOUX (M) Sdn. Bhd. is a prominent biotechnology and life sciences solutions provider based in Kuala Lumpur, Malaysia. We are primarily engaged in offering a comprehensive biotechnology and life sciences solutions to clients across diverse industries. The company's products and services have been instrumental in assisting researchers, clinicians, and educators to advance their work in various areas such as cancer, infectious diseases, and genetics. MATRIOUX has successfully collaborated with a diverse set of clients, such as government entities, healthcare providers, testing and diagnostics labs, and educational institutions. MATRIOUX emphasis on building long-term relationships with clients has garnered high praise from industry insiders. The company success is a testament to the vision and dedication of its founders and our team, who helps make biotechnology & life sciences a mainstream reality.