Total 196 manufacturing job vacancies in Customer Service category in Singapore

Responsibilities:

• Take the lead and participate in the development and maintenance of software for equipments.
• Lead and particiapate in the coding, testing, and debugging phases of the developed software.
• Lead a team in the maintenance, review, and improvement
• Assist in defining the architecture of new designs and produce technical documents
• Engage with customers to understand requirements and create specifications.

Requirements:

• Min Diploma in Electrical/Electronic Engineering, Computer Science,or it's equivalent
• At least one year related working experience
• Demonstrate proficiency in Visual C# programming with WinForm applications
• Display familiarity with Modbus, EtherCAT fieldbus protocols, Winsock, and serial communications
• Exhibit familiarity with PLC programming (e.g., Omron) and various motion systems (e.g., IAI, ADLink).

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

Requirements

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• MNC
• Up to S$3,200
• Minimum 2 years of relevant working experience in Customer Service
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive.

RESPONSIBILITIES:

• Responding promptly to customer inquiries
• Processing and coordinating customers’ orders, forms, applications, and requests
• Ensure customer satisfaction and provide professional customer support
• Communicating with customers through various channels
• Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
• Good understanding and knowledge of company’s products
• Generates and processes new sales leads as necessary
• Update of product item code in the company’s system and expiry date management of products
• Compile and generate various monthly reports for the sales team

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2 years of related experience in Customer Service, preferably with food & beverage exposure
• Positive attitude and customer service minded
• Proficient in Microsoft Office applications (Excel, Words)

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours + Rotating Saturday (half day)
• Salary: Up to S$3,200 (Salary will commensurate according to experience & qualifications).
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – florence.pang@achievegroup.asia

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Job Responsibilities:

· Support ongoing operations and functioning of IT infrastructure in head office and outlets, as well as Point of Sale (POS) system in outlets.

· To assist in the smooth operation of the organization's IT processes and provide user support when required.

· Configuration, manage and maintain hardware and software including all peripherals, implement backup processes and assess the system for upgrades or replacement.

· After-hours on-call escalation and support for critical problem resolution.

· Work with vendor support to resolve technical problems.

· Provide support for Windows / Linux System Administrations, incident resolution, and maintenance.

· Provide administration for Windows Server OS and roles/features including Active Directory and Microsoft 365.

· Perform email administration such as creating/maintaining user IDs and email addresses.

· Induct and train users in IT applications, advice, and educate users on IT basic procedure/knowledge such as classify malicious mail.

· Maintain inventory of computer equipment and software resources.

· Provide and maintain documentation for all systems.

· Undertake any other duties in relation to your job scope as assigned by your Manager from time to time.

Job Requirements:

· Proven work experience and have at least 2-3 years of working experience in IT Operations.

· Good verbal and written communication skills.

· Must be able to work independently, take ownership of tasks and deliver outcomes in a timely manner.

· Good analytical problem-solving skills with an innovative approach to providing solutions.

· Competent at documenting standard/ applications operating procedures, processes, and work instruction.

· Ability to balance day-to-day operations with administrative tasks.

· MCSA, MCSE, CCNA certification will be an added advantage.

. With Class 3 Driving License

· To assist in answering phone calls and emails

· To attend to customer enquiry, to provide quotation and follow up with customer on PO

· General administrative duties such as filing, data entry and sorting of documents

· To generate DO and job order to production team

· To arrange goods to be delivered to customers and ensure documents have been signed and update the system accordingly

· Other ad-hoc duties as assigned

· Able to work independently

· Able to start work immediately or within a short notice

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Responsibilities:

• Upload, assess, and authorize debit notes/invoices within the CRM system to ensure precise billing, financial transactions, and effective resolution of customer claims.
• Evaluate and endorse debit notes and recharge approvals for worldwide support endeavors, coordinating with teams across various regions like Japan, Brazil, and others as needed.
• Compile and scrutinize weekly and monthly reports concerning customer claims, quality assurance, warranty expenses, and trends in product quality.
• Lead and engage in meetings focused on resolving claims and enhancing quality, fostering discussions on improvement initiatives.
• Participate in diverse meetings related to claims, quality management, and customer satisfaction, contributing insights and ensuring accurate documentation of meeting proceedings.
• Support in arranging and conducting fundamental training sessions for staff involved in customer support and claims handling.
• Record and manage customer claims, classifying them by severity and complexity. Collaborate with relevant departments to investigate and resolve claims promptly, maintaining consistent communication with customers.
• Provide assistance during customer visits, particularly in addressing issues related to claims, ensuring customer satisfaction throughout on-site interactions.
• Monitor the implementation of permanent solutions as outlined in corrective action request reports, aiming for ongoing enhancements in product quality and customer contentment.
• Assess, authorize, and upload all Laser Data Measurements for both new and pre-owned machines, ensuring precision and timeliness in preparation for shipments.

Job Responsibilities:

• Bachelor's degree in engineering, business administration, or a related discipline.
• Demonstrated background in customer support, claims management, or quality assurance within manufacturing or technical sectors, specifically with CNC machinery.
• Effective communication and interpersonal abilities, adept at engaging with both clients and internal teams.
• Analytical orientation coupled with meticulous attention to detail, proficient in recognizing patterns, analyzing data, and implementing corrective measures.
• Outstanding communication and presentation proficiencies, capable of articulating intricate technical concepts clearly and succinctly.
• Proficient in Microsoft Office Suite and experienced with customer relationship management (CRM) platforms.
• Capability to work autonomously, manage priorities, and collaborate effectively in a fast-paced, dynamic environment, prioritizing customer satisfaction and continual enhancement.
• Robust problem-solving skills and a keen eye for detail, committed to delivering tailored, high-quality training solutions pertinent to machinery manufacturing requirements.
• Preferable familiarity with machining techniques, CNC technologies, and machine tool operations.

Company Benefits:

• 5 days work week
• AWS & Bonuses provided.
• MNC working environment.
• Company Transport provided in Multi-locations.

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

Job Description: Automation Service Technician/Engineer

The job description:

Engineer to service/support all automation equipment designed and developed to manufacture/fulfill Princess products/orders. The support includes but not limited to machine/equipment commissioning, maintenance, installation, yield improvement, trouble shooting.

Responsibilities:

1. Service Engineer is responsible for electrical and mechanical maintenance and trouble shooting. Improve machine/equipment reliability reduce unscheduled downtime.

2. Ready to be hands-on to bring up machines.

3. Knowledge of PLC, Sensor, motors and IO modules.

4. Knowledge of real time PC base control system.

5. Communicate with Design Team to analyze failure to avoid repeatable unscheduled downtime.

6. Supply technical information, hardware and software requirement to enhance/upgrade equipment performance i.e. Yield, UPH etc

7. Ability to analyze data and provide evidence-based recommendations improve products design and reliability.

8. Drive FYP quality and action plan

9. Provide data to drive for accurate spare part planning and buying.

Qualifications:

1. Bachelor degree preferred, but diploma with many years of experience is encourage to apply.

2. Mechatronic or mechanical experience with at least 3 years relevant engineering work experience in large manufacturing plant or automation industry.

3. Adequate knowledge of PLC system, Laser engraving and Camera vision inspection technology application

4. Knowledge of national electrical standard, Strong self-learning ability

5. Familiar with industry automation theory and electric power system

6. Electric automation design ability and experience of electric equipment installation is preferred.

7. Knowledge of maintenance system i.e. TPM etc. and electric safety

8. Experience in Project management is preferred.

9. Excellent verbal and written communication in English language.

10. Verbal and written communication in Chinese is a plus point

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)