Total 41 Manager level Others job vacancies in 1183 - Andover Marketplace East

Company Description

At BNL Services, we believe in empowering and invigorating communities to live their best lives in clean, beautiful, and safe environments. Our commitment to progress in technological and manpower developments ensures that we deliver efficient, reliable, and quality services consistently for over 30 years. We promise clean and beautiful spaces for all.

Role Description

This is a full-time on-site role for a Business Development Manager located in Changi. The Business Development Manager will be responsible for identifying and developing new business opportunities, creating and implementing sales strategies to achieve revenue and growth targets, building and maintaining relationships with clients, and collaborating with teams to ensure effective delivery of services.

Qualifications

• Proven experience in business development and sales
• Strong communication and interpersonal skills
• Excellent negotiation and presentation skills
• Ability to work independently and in a team environment
• Experience in the facilities management and/or construction industry is preferred
• Bachelor's degree in Business Administration, Marketing, or related field
  

Head Housekeeper - Lincoln (Canwick) Premier Inn -Hotel


Come and be a Head Housekeeper at Lincoln (Canwick) Premier Inn. Take the next step in your managerial career by leading our Housekeeping team to even greater, cleaner and comfier stays for our hotel guests. Immediate start, experience of shift leadership required.


PAY RATE: Up to £12.59per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 25 a week - guaranteed hours to plan your week around


LOCATION: Lincoln (Canwick) Premier Inn, Lincoln Road, Lincoln LN4 2RF


Why you'll love it here: 




Training and support: We've got the super user-friendly tools that will make life easier managing the team from the start and the warm welcome we're known for. If you want more, we've got the career path for you!


Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants








Pension and saving schemes: Company pension and save as you earn scheme


Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more


Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us




What you'll do: Join us at Lincoln (Canwick) Premier Innas a Head Housekeeper, leading the team that help guests rest easy. Use your management skills and passion for cleaning to take your housekeeping team to greater heights and be part of the UK's leading hospitality business, Whitbread.

General Manager - Craig House,Musselburgh - Brewers Fayre
Salary:£40,500 - £44,750 + the opportunity to earn 50% in annual Salary + Benefits
Offering more than just a great career opportunity that starts with the very best induction training, there's a salary of up to £44,750, great discounts and benefits as well as the chance to earn 50% of your annual salary in bonus.
Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It's all about creating a winning team and delivering the best service to our guests.
It takes a great team to deliver a best-in-class restaurant experience, so you'll...

Be responsible for recruiting, onboarding and inducting any new team members.
Inspire, develop and lead your management and team members, ensuring great retention.
Maximise revenue opportunities through analysing sales figures and effective forecasting.
Effectively manage all controllable costs and site P&L.
Support the Regional Operations Manager in delivering long term business goals.
Drive individual high performance through regular one to ones.
Have an eye for detail and thrive in a high volume, fast paced environment.
Show passion for the brand and ensure your team are equally as knowledgeable and confident around delivering the values
Ensure all health and safety measures are met to the highest standard.
Demonstrate a clear passion for achieving high guest measures.

We want you to be the best and so we will give you the tools to manage your labour and cost margins. It's then up to you to show what you've got when it comes to driving sales and revenue and proactively using guest feedback to maximise opportunities.
We're an innovative business so you'll also champion change and implement this with the team.
Ideally, you'll come from a high-volume, guest facing leadership role with an understanding of delivering in a branded operation.
If you want to be part of a dynamic management team and our vision, develop yourself in a market leading company and have the skills, personality and passion to create moments that matter for our teams and guests then apply now!

Job Description:

• Responsible for the overall production of capacitor products for the Singapore company (“PIDSG”) and its subsidiary situated in Batam, Indonesia.
• Strategic planning to meet the business objective and lead the teams to achieve KPI.
• Ensure that monthly production and shipments are achieved based on the ISP and customers’ demand.
• Collaboration with parent business division and other internal and/or external parties to expand production capacity and strengthen technical support for production activities.
• Collaboration with sales team to create new business opportunities.
• Responsible for aligning production strategies and operational goals to exceed the expectations of parent business division in Japan.
• Drive continuous improvement and improve the efficiency of all production activities.
• Establish workplace safety programs to ensure a safe working environment.
• Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.

Requirements:

• Bachelor’s Degree in Engineering/Manufacturing/Business Management fields.
• Minimum 10 years of working experience in MNC and in factory operations.
• Willing to travel to Indonesia to oversee the subsidiary business. Required to be posted to Indonesia.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English, and vice versa (Business level).
• Familiar with Japanese Firm operations.

REPORTING TO: Managing Director, BioPharma Technologies Australia
LOCATION: Melbourne, Victoria
EMPLOYMENT TYPE: Full time

SUMMARY OF POSITION AND OBJECTIVES:
The Professional Services Manager - Microbiology plays a crucial role in leading Eurofins engagement with client organizations, ensuring the delivery of exceptional technical services within the microbiology sector. This position involves managing client relationships, providing technical oversight, and acting as a subject matter expert to ensure service excellence. Key responsibilities include organizing and leading monthly meetings with direct reports, client managers, and Eurofins department leaders to align service delivery with client expectations, disseminating key communications, and maintaining financial oversight as defined by departmental leadership. The role requires a proactive approach to planning, multitasking, and maximizing productivity to meet all quality and service metrics, fostering strong teamwork and collaboration both within Eurofins and with client organizations

POSITION RESPONSIBILITIES & OBJECTIVES:
Leadership Responsibilities:
? Manage the day-to-day operations of the microbiological services department, including sample collection, testing, and reporting.
? Ensure that all services are delivered accurately, efficiently, and in compliance with relevant regulations and quality standards.
? Develop and implement standard operating procedures (SOPs) to streamline service delivery processes and improve efficiency.
? Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing technical support as needed.
? Collaborate with clients to understand their microbiological testing needs and develop customized service plans to meet their requirements.
? Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
? Recruit, train, and supervise a team of microbiology technicians, ensuring that they have the necessary skills, resources, and support to perform their duties effectively.
? Provide ongoing coaching and feedback to team members, fostering a culture of continuous improvement and professional development.
? Manage staff schedules, workload distribution, and performance evaluations.
? Implement quality control measures to ensure the accuracy and reliability of microbiological testing results.
? Conduct regular audits and inspections to assess compliance with internal procedures, regulatory requirements, and industry standards.
? Take corrective actions as needed to address deviations or non-conformities identified during quality assurance activities.
? Design and execute experiments to investigate microbial growth, metabolism, and interactions.
? Oversee accurate records of experimental procedures, results, and observations in compliance with regulatory standards.
? Stay abreast of emerging trends, technologies, and regulations in the field of microbiology and incorporate relevant findings into project planning and execution.
? Contribute to the development and validation of microbiological methods, protocols, and standard operating procedures (SOPs).
? Participate in continuous improvement initiatives to enhance laboratory efficiency, productivity, and safety.

Functional Responsibilities
? Designing and conducting experiments, making observations and measurements, researching information, analysing data, preparing or supervising the preparation of laboratory reports and scientific papers, presenting findings at scientific meetings and conferences, and supervising the work of staff.
? Studying the forms and structures of bodily organs and tissues by systematic observation, dissection and microscopic examination.
? Investigating the chemical structure and function of living cells and their isolated components, organs and tissues in humans, animals, plants, and micro-organisms.
? Examining micro-organisms, such as bacteria, fungi, yeast, and their enzymes, and using the knowledge gained to create and develop new, and improve existing, products, materials and processes.
? Investigating the effects of environmental factors, such as rainfall, temperature, sunlight, soil, topography and disease, on plant growth.
? Planning and undertaking experiments to study, measure and understand marine animals and plants.
? Studying the growth and characteristics of micro-organisms, such as bacteria, algae and fungi, and the effects they have on plants, animals and humans to develop medical, veterinary, industrial, environmental and other practical applications.
? Investigating the interrelationships between animals in their natural surroundings, in captivity and in laboratories.

QUALIFICATIONS AND EXPERIENCE REQUIRED:
? Educational Background: A Bachelor’s degree in Science, with a major in microbiology or a closely related degree concentration. Additional education in Business Management is preferred, highlighting the importance of both scientific expertise and business acumen.
? Experience: At least 7 years of hands-on experience in related fields is required. This experience should not only demonstrate technical proficiency but also leadership within scientific settings, such as laboratories or manufacturing facilities.
? Scientific and Laboratory Expertise: A solid scientific background with hands-on laboratory experience is crucial. This ensures the candidate is familiar with the practical and technical aspects of microbiology and related disciplines.
? Business Operations Understanding: A good understanding of day-to-day business operations is necessary. This includes familiarity with financial, operational, and administrative aspects of managing a department or team within a larger organization.
? Client Service Orientation: Strong client service skills are required, including the ability to work effectively in teamwork and collaboration settings. This highlights the role’s focus on maintaining excellent client relationships and delivering high-quality service.
? Communication and Organizational Skills: Excellent communication (oral and written) and attention to detail are paramount. Strong computer, scientific, and organizational skills are also essential, enabling effective management, reporting, and analysis.
? Travel: The ability to travel as needed is a requirement. This flexibility ensures the manage can effectively engage with client organizations, participate in meetings, and oversee operations across different locations.

Salary Offer: AUD$110,000 + Super

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Developing, executing and ensuring company SOP's are followed throughout assigned sites
• Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations
• Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works
• Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.
• Handle minor repairs, troubleshooting of household equipments

Requirement:

• Min 2-3 years of operations experience preferably in cleaning, services
• Good spoken English
• Able to commit to long working hours and shift work
• Able to work on weekends
• Salary $2800 - $3800 (basic + allowance)

Interested please send detailed CV with recent photo to vel@jalley.com.sg

Vel Heng Jee Ting (R1108267）

Jobs Alley Pte Ltd (21C0599)

General Manager

PANERA CAFE GENERAL MANAGER

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun!

Panera Perks:

• Competitive pay
• Eligible for quarterly bonus
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.

Our General Managers are the heart of Panera.
As a Panera General Manager, you help lead an amazing team and a popular neighborhood bakery-cafe to success. You own ultimate accountability for the success of your bakery-cafe by making key decisions and solving problems. You make the Warmth, Belonging, Growth, and Trust of Panera a reality with your team.

As a Panera General Manager, your responsibilities include among others to:
 

• Build our culture of Warmth, Belonging, Growth, and Trust.

• Be an ambassador of our Guiding Values and Behaviors:

• Warmth for guests: Making people smile
• Bold thoughts, brave actions: Learning, growing, and taking risks
• Own it: Finding solutions and taking initiative
• Win together: Working (and winning) as a team
• Inspire and celebrate: Having fun and celebrating success
• Rooted in respect: Seeing the best in others

• Ensure extraordinary guest experiences.
  • Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
  • Build customer relationships that lead to long-term, loyal patrons.
     
•  Own all aspects of leading, managing, and developing your team.
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
  • Lead your cafe through ongoing training, including people development, coaching, planning and prioritization, and creative problem solving.
  • Hire and train new team members, and keep your team motivated, energized, and engaged. 
  • Manage team performance to ensure your cafe’s goals and quality standards are met, while ensuring extraordinary customer service.
  • Build subject matter experts within your cafe by coaching your managers and associates on certain responsibilities and then delegating those responsiblities to them.
  • Recognize and celebrate individual and team achievements.

• Own the consistent delivery of high-quality operations and service.
  • Make sure Panera’s standards of excellence are always maintained—and continually improved—at your bakery-cafe.
  • Upgrade operations as needed.
  • Motivate your team to meet (and exceed) your bakery-cafe's goals.
  • Adhere to cafe systems and processes to accomplish day-to-day operations.
  • Follow company policies and procedures and comply with all state and federal regulations.
  • Coach team members to ensure the cafe adheres to operational standards.
  • Ensure food safety standards are fully maintained.
  • Ensure a healthy and safe culture and workplace for your team.
     
• Grow sales and maximize profitability.
  • Execute company and cafe strategies for sales growth and flow-through.
  • Manage associate labor to support and drive cafe profitability.
  • Maintain cafe costs and inventory.

This opportunity is for you if:

• You enjoy people and have great communication skills.
• You like the hustle and bustle of the hospitality industry.
• You want to lead a fun, energized team that works hard and laughs often.
• You can keep cool under pressure and deal with multiple types of people in a calm and fair manner.
• You can work flexible hours, including nights and weekends.
• You’re committed to, and experienced with, health and food safety.
• You want to have a positive impact on your customers and community.
• You meet these requirements:
  • Three years management experience (preferred)
  • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
  • Proven ability to drive positive results
  • Proven ability to run great shifts
  • Demonstrated understanding of the business
  • ServSafe certification
  • At least 18 years of age

Growth Opportunities at Panera:

• A Path to Success: Our General Managers can continue their career growth by pursuing our Operating Partner Program. While you’re helping your team reach their goals, we’ll help you meet yours.
• Skills and Training: At Panera, you’ll build skills you can use anywhere. Our training can help you succeed in your career—and your life.
• Nationwide Opportunities: We open about 100 new cafes each year—so you’ll have plenty of chances to move or grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.
 

Get ready to rise.

__

Equal Opportunity Employer and Affirmative-Action Employer

601083 Fishers, IN - East 96th Street

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.
2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.
3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.
4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.
5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards
6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.
2. Strong leadership and communication skills.
3. Ability to multitask and manage multiple priorities effectively.
4. Commitment to promoting social impact and inclusion.

• Develop new business for freight forwarding, warehousing, transportation, 3PL and any related logistics fields from new customers,
• Create an Account Plan for the target accounts describing the penetration and maintenance strategies
• Create an Account engagement plan detailing the relationship development and business reviews
• Further develop the Company’s business scope with existing customers of Freight Forwarding Division and 3PL Division,
• Act as the main window to Japanese key accounts to maintain the business with them
• Create Sales Roadmap for the development of Pharma vertical for Singapore
• Act as the competence centre for Pharma related Inquiries and Opportunities
• Maintain a pipeline for both 3PL and Pharma accounts based on company target and average achievement ratio
• Based on the full & deep understanding of customers as-is status, requirements, and needs, to deliver customers best solutions and improvement proposals,
• Support the development of the pricing model and financial feasibility of the project, and spearhead the pricing strategy
• Liaise with company’s 3PL division, freight forwarding business development dept and overseas offices such as sales department and technology department in the parent company in Japan to maximize the benefit of both the customer and the company,
• Take a lead to go through necessary approval processes of the big business acquisition and/or investments following Company’s & its parent company’s standards,
• Through above activities, to fulfil Company’s target of business development,
• Develop roadmap and overarching design of company’s business development and growth strategy with DMD and General Managers from other departments of the Company,
• Preparing necessary reports and presentation materials such as but not limited to the company’s Executive Meeting, Board Meeting, Parent Company’s quarterly meetings, etc,
• Report customers’ and markets’ trend to the Management,
• In joint efforts with the FWD Sales Team, 3PL Division and Accounting Department, to follow-up on payments from both existing and new customers,
• Staff management and development of the Sales Department, and
• Any other duties as assigned by Deputy Managing Director.

Requirements

• Minimum 7 years of relevant work experience in Freight Forwarding and 3PL industry,
• Proficient in both written and spoken English and Japanese language at business level for liaison with local and Japan stakeholders.
• Experienced in business development activities at MNC Regional headquarters
• Proven track record of experience in process improvement of business development activities such as the planning and implementation of CRM systems,
• Possess high awareness and interests about improvements, growth and adopting new business models & technologies,
• Possess financial acuity to support pricing models and financial feasibility
• Experienced in Pharma logistics industry and strong understanding of Pharma customer requirements, processes and statutory requirements
• Background in Quality management and CAPA processes
• Experience in developing sales strategies and market penetration
• Experience in implementation of state-of-the-art technologies such as automation technology to logistics business will be an added advantage,
• Good ability to manage and effectively interact with all levels of staffs,
• Possess excellent management skills, strategic and growth mindset,
• Good ability to strategize and solve problems using creative & innovative approach, and
• Excellent communication and people skills.

• Authorize and organize the establishment of major departments and associated senior staff positions
• Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
• Manage finances or budget
• Develop, implement and analyze budgets
• Lead and co-ordinate teams of data administrators in the development and implementation of data policies, standards and models
• Human resource planning and development

General Manager Opportunity at:

306 E. Caswell St.
Wadesboro, NC 28170

Training Location at:

1120 East Broad Ave.
Rockingham, NC 28379

General Manager

General Manager

PANERA CAFE GENERAL MANGER

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun!

Panera Perks:

• Competitive pay
• Eligible for quarterly bonus
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.

Our General Managers are the heart of Panera.
As a Panera General Manager, you help lead an amazing team and a popular neighborhood bakery-café to success. You own ultimate accountability for the success of your bakery-café by making key decisions and solving problems. You make the Warmth, Belonging, Growth, and Trust of Panera a reality with your team.

As a Panera General Manager, your responsibilities include among others to:
 

• Build our culture of Warmth, Belonging, Growth, and Trust.

• Be an ambassador of our Guiding Values and Behaviors:

• Warmth for guests: Making people smile
• Bold thoughts, brave actions: Learning, growing, and taking risks
• Own it: Finding solutions and taking initiative
• Win together: Working (and winning) as a team
• Inspire and celebrate: Having fun and celebrating success
• Rooted in respect: Seeing the best in others

• Ensure extraordinary guest experiences.
  • Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
  • Build customer relationships that lead to long-term, loyal patrons.
     
•  Own all aspects of leading, managing, and developing your team.
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
  • Lead your café through ongoing training, including people development, coaching, planning and prioritization, and creative problem solving.
  • Hire and train new team members, and keep your team motivated, energized, and engaged. 
  • Manage team performance to ensure your cafe’s goals and quality standards are met, while ensuring extraordinary customer service.
  • Build subject matter experts within your café by coaching your managers and associates on certain responsibilities and then delegating those responsibilities to them.
  • Recognize and celebrate individual and team achievements.

• Own the consistent delivery of high-quality operations and service.
  • Make sure Panera’s standards of excellence are always maintained—and continually improved—at your bakery-café.
  • Upgrade operations as needed.
  • Motivate your team to meet (and exceed) your bakery-cafe's goals.
  • Adhere to café systems and processes to accomplish day-to-day operations.
  • Follow company policies and procedures and comply with all state and federal regulations.
  • Coach team members to ensure the café adheres to operational standards.
  • Ensure food safety standards are fully maintained.
  • Ensure a healthy and safe culture and workplace for your team.
     
• Grow sales and maximize profitability.  
  • Execute company and café strategies for sales growth and flow-through.
  • Manage associate labor to support and drive café profitability.
  • Maintain café costs and inventory.

This opportunity is for you if:

• You enjoy people and have great communication skills.
• You like the hustle and bustle of the hospitality industry.
• You want to lead a fun, energized team that works hard and laughs often.
• You can keep cool under pressure and deal with multiple types of people in a calm and fair manner.
• You can work flexible hours, including nights and weekends.
• You’re committed to, and experienced with, health and food safety.
• You want to have a positive impact on your customers and community.
• You meet these requirements:
  • Three years management experience (preferred)
  • Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
  • Proven ability to drive positive results
  • Proven ability to run great shifts
  • Demonstrated understanding of the business
  • Servsafe certification
  • At least 18 years of age

Growth Opportunities at Panera:

• A Path to Success: Our General Managers can continue their career growth by pursuing our Operating Partner Program. While you’re helping your team reach their goals, we’ll help you meet yours.
• Skills and Training: At Panera, you’ll build skills you can use anywhere. Our training can help you succeed in your career—and your life.
• Nationwide Opportunities: We open about 100 new cafes each year—so you’ll have plenty of chances to move or grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.
 

Get ready to rise.

__

Equal Opportunity Employer and Affirmative-Action Employer

601082 Indianapolis, IN - East 56th Street

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD!  This is our purpose.  Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY!  It’s that simple.  If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!  Apply today and be part of the ‘Bou Crew!

Position Overview: The General Manager is responsible for the culture and overall leadership and direction of the store. This role is responsible for ensuring team engagement, execution of goals, setting expectations and applying accountability, and the overall experience of the Caribou Brand. This role creates success through a commitment to Team, Guest and Quality and bringing the Core Values to life daily.

The General Manager is expected to maximize opportunities for sales and traffic growth. A General Manager is a leader in their community, an inspiration to the team and the embodiment of the Caribou purpose: To create day making experience that spark a chain reaction of GOOD.

DOING – What you deliver:

• Demonstrates the DOING of an Assistant General Manager with ease, enthusiasm and excellence 

TEAM

• Models, upholds and implements Caribou policies, practices, and standards
• Ensures the store is fully staffed for upcoming shifts including ensuring that all TM schedules are up to date and writing timely and effective schedules; is planful for the future in staffing including bench planning and development
• Owns the entire recruiting process (job posts, sourcing, timely follow-up, interviewing, hiring and onboarding)
• Keeps the team engaged and energized
• Responsible for execution of Role Based Training and LTO/Promotional Window training
• Demonstrates clear and effective communication to team about expectations and “the why behind the what”
• Keeps accurate records in Workday
• Ensures overall safety of Team Members and Guests
• Coaches, trains, and develops the team to generate their best DOING and BEING during every shift and with every interaction and to foster a culture of growth and career progression
• Delivers proactive, timely, and thoughtful coaching conversations and feedback to support the team 

GUEST

• Exemplifies/embodies incredible guest experience at all times
• Trains and develops team to provide a best in class guest experience
• Demonstrates and teaches guest recovery
• Takes ownership of Guest Satisfaction metrics and results
• Represents Caribou in handling guest complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution
• Is a brand ambassador in the community including involvement, leadership and “being Caribou” in every interaction

QUALITY/SALES/PROFIT

• Consistently acts as the business owner – taking full ownership of the success of the store and team
• Owns the importance and execution of food safety and sanitization, the health and safety of the store, and uses the company supported tools available to accomplish success metrics
• Outspoken and relentless champion of executing standard operation procedure
• Keen aptitude of store systems including CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday, Beekeeper, etc.
• Has deep understanding of P&L to build financial plans and fiscal responsibility
• Creates energy, enthusiasm and focus on meeting and exceeding sales goals
• Demonstrates efficient inventory control and waste management
• Assists with delivery of quality store operations and in-store sales building activities
• Ensures a quality guest experience by driving fast and friendly service, verifies that each product delivered to our guests meets Caribou quality standards and maintains a clean and safe environment according to company and ServSafe guidelines
• Minimizes loss through strict observance of cash handling policies, proper training of team members, and complying with all accounting/banking requirements

BEING – How you show up:

• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Enthusiastically takes ownership of ALL OF IT
• Takes Being Yourself and Making Fun happen to the next level
• Is authentically their BEST self every day
• Creates trust in team (they trust you and you extend trust to them)
• Is the calm amidst the storm, ability to bring calm, focus and perspective to situations - is resilient, durable, unflappable
• Embrace diversity in all aspects of leadership and learning
• Is a change leader and champion, recognizes that all growth is change and all growth is powerful
• Supports GM peers through partnership and collaboration
• Gives and receives feedback with positive intent with a desire to always get better and grow
• Unwavering example of grace and professionalism in challenging situations, handles confidential information with empathy and consistency
• Takes ownership of difficult conversations; does not avoid conflict, but rather seeks to dismantle it

Qualifications:

Required:

• A minimum of 2-3 years of restaurant, retail, or guest service management experience and or combined experience and education
• Experience with sales building, P&L statements, recruiting, and training
• Must be 18 years of age or older
• Has a valid driver’s license and reliable transportation

Preferred:

• ServSafe Certified preferred or certification within 90-days of employment
• High school diploma or GED equivalent

Address: | 1966 Bunker Lake Blvd NW Suite 200 , Andover, Minnesota 55304 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand:

Caribou Coffee

1. Budget and Financial Control

- Capture and analyse the monthly, quarterly and yearly financial performance from the department P/L.

- Compile projected revenue by respective customers by referring to the annual trends.

- Analyse respective direct and indirect costs based on the benchmarks on a monthly basis.

- Draft the CPEX planning with a budgetary quotation with a business background.

- Draft and analyze the whole year's budget planning.

- Come up with the future department planning with some projected P/L simulations.

2. Commercial Roles

- Attend the periodical meeting of our major customers (such as QBR) and presentations.

- Come up with a storyline to achieve the award of new business opportunities for any commercial deals with customers.

- Draft a high-level presentation material for commercial negotiation such as price revision or condition changes.

- Become the escalation point from our major customers as and when necessary and fully make our customer assured based on the professional and logical statement.

- Take a lead for RFI / RFP / RFQ from our potential customers.

- Coordinate the discussion among customers, external parties (ex; the relevant vendors) and internal parties.

- Create brand-new relationships with our new customers, vendors and partners.

- Liaise with the internal sales team not only from SG air freight team and sea freight team but also SEO Region and other countries.

Job Requirements

- At least 10 years relevant experience in 3PL industry.

- Warehouse operational background (under operations, customers services).

- Basic understanding and over 3 to 5 years experiences on KPI management and Continuous Improvement planning and execution.

- Skills to draft the proposal documents to customers and internal parties.

- Basic IT skill with Microsoft Office (Word, Excel, Power Point)