Total 4,228 Senior Executive Full-time job vacancies in - London and South East region (UK centres), OX3 8RZ

• Transform traditional business platform to digital business platform.
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth.
• Responsible to innovate and develop new improve features in functional system requirement.
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences.
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements :

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 3 years of experience in Digital Planning or equivalent.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

•  Managing a sub-business unit to market and secure business through
  aggressive & effective marketing activities
• Build strong business relationships with customers and suppliers.
• Expand customer and supplier base
• Plan and execute marketing strategies and lead a team of marketing staff to achieve target/KPI set
• Review the financial data and market information to facilitate credit
  assessment and analysis
• To develop new business, conduct customer service relationship activities
  and promote cross selling of Group products and services

Requirements:

•  Degree in Accounting, Finance, Business Administration or equivalent
• Minimum 5 years of relevant working experience in equipment leasing and financing in both SME and corporate clients
• Strong leadership / management skills
• Aggressive in business development
• Good spoken and written communication skills.

Perks & Benefits

• Flexible working hours
• Nearby to LRT Kerinchi Station
• Medical benefits inclusive insurance, dental and optical
• 16% employer EPF contribution

職責：

• 透過以下方式管理子業務部門進行行銷並確保業務
  積極有效的行銷活動
• 與客戶和供應商建立牢固的業務關係。
• 擴大客戶和供應商基礎
• 規劃和執行行銷策略並領導行銷人員團隊實現設定的目標/KPI
• 審核財務數據和市場信息，便利信貸
  評估與分析
• 開發新業務，開展客戶服務關係活動
  促進集團產品和服務的交叉銷售

要求：

• 會計、金融、工商管理或同等學歷
• 至少 5 年中小企業和企業客戶設備租賃和融資相關工作經驗
• 強大的領導/管理能力
• 積極進取的業務發展
• 良好的口頭和書面溝通能力。

津貼和福利

• 彈性的工作時間
• 鄰近輕軌 Kerinchi 站
• 醫療福利包括保險、牙科和眼科
• 16% 雇主 EPF 繳款

• Able to highlight legal risks/exposures involved, identify possible breaches and non-compliance under applicable laws and regulations as well internal procedures and policies and offer mitigating solutions.
• Able to draft, negotiate and review legal agreements/ documents to ensure the rights and interests of the Company are well protected from legal perspectives.
• To liaise with business units and external lawyers in relation to litigation/ consumer’s complaints filed at Consumer Tribunal, and to attend Consumer Tribunal hearing on behalf of the Company.
• To provide legal advisory to the business units.
• Conduct research and advise on legal aspects of corporate transactions to the management or relevant business units.
• Assist in management of Panel of Solicitors to ensure effective legal representation in litigation process, relevant corporate exercise and company projects.
• To manage the Contract Management System to ensure all legal documents/ agreements are properly monitored, organized and registered in the system.
• Support the Legal Managers and business units to minimize and manage legal risks prudently.
• Undertake any other duties as assigned by the Legal Managers.

Requirements :

• Bachelors of Law degree – LL.B (Hons).
• Minimum 3 year of working experience in the Legal Department of a Bank or Financial Institution. Candidates from legal practice will also be considered.
• Fresh graduates are encouraged to apply. 
• Understanding of Islamic Financing scheme would be an added advantage.
• Sound legal knowledge of Malaysian law. Good research and analysis skills.
• Legal advisory competency and drafting skills.
• Attention to details and organized.
• Ability to prioritize work and meet tight deadlines.
• Proactive with positive attitude and a good team player. 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

• Responsible for the business expansion for Motorcycle Financing.
• To establish long term business relationship with manufacturers and business partners.
• To manage business annual marketing budget.
• To plan & present department’s 6 months planning in advance & continuously update 6 months planning on monthly basis.
• To lead & manage product marketing team as well as merchant service executives.
• To carry out postmortem exercise for overall region sales performance by product category and perform a comparison against previous years.

Requirement:

• Bachelor’s degree preferably in Business Administration, Marketing, Economics, Finance or in a related field.
• Minimum 5 years’ experience in product strategy and development in financial or sales related industries.
• Excellent command in English and Bahasa Malaysia with good presentation and interpersonal skills.
• Outgoing with warm personality and good project management skills.
• Able to perform task given under minimum supervision.
• Able to work under pressure and independently within a team environment.
• Good knowledge in MS Office especially Excel.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

Job Function: To involve in aspects of marketing, including: strategic planning; advertising; promotion; public relations; product development; distribution to achieve maximum sales profitability, growth and account penetration or market segment.

Duties and Responsibilities:

• To establish, develop and maintain business relationships with current customers and prospective customers to generate new business for company;
• To develop marketing plans and strategies in line with the company sales target and organization objectives;
• To responsible in liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organisations;
• To coordinate, plan and implement marketing campaigns and promotional campaigns with sales activities;
• To overall responsible for brand management and corporate identity;
• To conduct market research and monitor competitor activities;
• To plan, monitor and manage on new product development, update our product catalogue monthly;
• To plan and organize personal sales strategy by meeting the sales targets;
• To resolve customer complaints by investigating problems, developing solutions, preparing reports, making recommendation for the company to improve;
• To lead marketing team and organize teamwork to strive for an efficient and effective marketing administration.

Job Requirements:

• Candidate must possess at least Diploma / Degree;
• At least 3 Year(s) of working experience in the Sales / Marketing field is required for this position.
• Have basic knowledge of automotive industry;
• 5.5 day (Monday 9am to 6pm to Saturday 9am to 2pm) working basis;
• Able to communicate in Mandarin and English with clients;
• Required Skill(s): Customer Service, Industry Knowledge, Product Knowledge, Presentation Skill, Communication Skill, Leadership Skill, Negotiation Skill, Writing Skill, Interpersonal Skill;
• Ability to work under pressure and work independently;
• Able to maintian monthly targeted sales;

Perks & Benefits

• Employee equity
• Commission and bonus
• Yearly increment
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Company trips
• Medical insurance
• Medical Benefits
• Dental Benefits
• Open culture
• Personal development opportunities
• Awards and recognition

工作職能：參與行銷方面的工作，包括：策略規劃；廣告;晉升;公共關係;產品開發;分銷以實現最大的銷售利潤、成長和客戶滲透或細分市場。

義務與責任：

• 與現有客戶和潛在客戶建立、發展和維持業務關係，為公司創造新業務；
• 根據公司銷售目標和組織目標制定行銷計劃和策略；
• 負責與一系列利害關係人（包括客戶、同事、供應商和合作夥伴組織）進行聯絡和建立聯繫；
• 協調、策劃和實施行銷活動和促銷活動以及銷售活動；
• 全面負責品牌管理及企業形象；
• 進行市場研究並監控競爭對手的活動；
• 規劃、監控和管理新產品開發，每月更新我們的產品目錄；
• 透過完成銷售目標來規劃和組織個人銷售策略；
• 透過調查問題、制定解決方案、準備報告、為公司提出改進建議來解決客戶投訴；
• 帶領行銷團隊，組織團隊合作，努力實現高效、有效的行銷管理。

工作要求：

• 候選人必須至少擁有文憑/學位；
• 該職位需要至少 3 年銷售/行銷領域的工作經驗。
• 具備汽車產業基礎知識；
• 5.5 天（週一上午 9 點至下午 6 點至週六上午 9 點至下午 2 點）工作制；
• 能夠用國語和英語與客戶溝通；
• 所需技能：客戶服務、產業知識、產品知識、簡報技巧、溝通技巧、領導技巧、談判技巧、寫作技巧、人際溝通能力；
• 能夠承受工作壓力並獨立工作；
• 能夠維持每月目標銷售；

津貼和福利

• 員工股權
• 佣金和獎金
• 每年增量
• 津貼（旅費、交通費等）
• 定期團隊活動
• 公司旅行
• 醫療保險
• 醫療福利
• 牙科福利
• 開放文化
• 個人發展機會
• 獎項和認可

Job Responsibilities:

• Engage and assist internal stakeholders and appropriate technical experts (external consultant) to manage and implement sustainability projects and programmes.
• Provide advice and support to Business Units towards establishing targets, goals, initiatives and roadmap for sustainability projects and programmes that improve the environmental, social and financial performance of the Group.
• Perform sustainability and materiality assessment to prioritize initiatives, develop budgets and timelines for project implementation and lead project implementation in accordance with company-wide budget planning and strategic planning calendar.
• Assist in the process of planning and initiation of the annual sustainability report which includes coordinating data collection and develop content for sustainability related reporting.
• Develop evidence-based, and infographic summaries of sustainability performance analysis for both internal and external audiences.
• Work with cross-functional team to ensure achievement of sustainability performance for business operations.
• Identify opportunities for strategic collaboration with external parties to improve organizational sustainability performance, employee awareness and embed sustainability practices in business operations.

Job Requirements :

• Candidate must possess at least a Bachelor’s Degree, Professional Degree, Master’s Degree in Sustainability, Strategic Risk Management, Risk Control, Marketing or related discipline.
• Minimum 5 years’ relevant work experience.
• Excellent communication skill and presentation skills.
• Able to interact in a professional manner with both external and internal parties.
• Possess sustainability knowledge of current industry best practice, possibly through membership of professional body and/or special interest groups.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

• Responsible for the Technology Risk Management function for ACSM in managing technology risk and enhancing technology resilience.
• To oversight the current and emerging technology risk, cyber risk and security which could potentially impact the ACSM’s risk profile.
• To ensure information assets and technologies are adequately protected.
• Identify and report on technology risk including security breaches, to initiates correction action and regulatory requirements.
• Facilitate independent technology risk assessment which has been assigned by CISO.
• Act as coordinator and point-of-contact in cyber risk management activities (i.e. cyber risk identification, prevention, detection and recovery)
• Responsible for staying abreast of the latest cyber security practices, technologies, incidents and emerging threat.
• Oversee incident response planning, as well as the investigation of cyber security breaches, and assists with disciplinary and legal matters associated with the breaches as necessary.
• Participate in development and implementation of the appropriate and effective controls to mitigate identified threats and risks.
• Create and maintain and IT risk register to ensure that all identified Technology risk factors are accounted for.
• Participate in IT project and initiatives to bring pro-active risk management focus into solutions.
• Assists in the research, development, communication, maintaining and working with the operational unit on the enforcement of IT security architecture, policies, procedures, solution and standards with the IT division.
• Conduct the ACSM awareness initiatives in relation to cyber risk and technology risk.

Job Requirement :

• Minimum degree in computer science or equivalent technical academic.
• Be appropriate certified in security domain.
• Have a minimum of three years of experience in IT Risk management and information Technology.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

• Develop and execute internal audit reviews in alignment with the approved annual audit plan, evaluating the efficacy and efficiency of internal controls, governance, and risk management procedures.
• Independently manage audit planning and fieldwork, maintaining comprehensive audit work papers to substantiate findings and conclusions.
• Compile audit reports and formulate actionable recommendations aimed at resolving identified issues at their root cause or enhancing operational effectiveness.
• Track and oversee the implementation of agreed-upon improvement plans to ensure timely execution.
• Participate in the Company's J-SOX assessment process and contribute to various ad-hoc projects as necessary.

Requirement

• Possession of a Bachelor's Degree or professional qualification in relevant fields such as auditing, banking, accounting, finance, or commerce.
• A minimum of 4 years of experience in internal auditing, preferably with prior exposure in banking, financial services, insurance, or Takaful Industry.
• Exposure and familiarity with ISO Management Systems (ISO9001, ISO14001, ISO27001, and ISO037001) and Japanese Sarbanes-Oxley (J-SOX) would be advantageous.
• Proficiency in English, coupled with strong report writing and communication skills.
• A collaborative team player with a high level of integrity, initiative, and strong interpersonal and analytical abilities.
• Capability to work independently with minimal supervision.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Personal development opportunities

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Job Responsibilities:

• Work with HR team, Business Heads and staffs on the execution of PMS workflow and procedures. 
• To be responsible on the roll-out of PMS end-to-end process (inclusive of Performance Plan, Mid-Year Review and Final Assessment). 
• Manage all staff enquiries that related to PMS and troubleshooting. 
• To work with HR Team and Business Unit for generating HR dashboard, performance management metrics and data analysis reports and oversee data integrity associated with PMS. 
• Maintain SOP and manual, familiar with Standard Operation Procedure of HR and provide recommendation and improvement to enhance the PMS process. 
• To conduct briefing related to PMS matters and assigned trainings for Talent Development. 
• To coordinate/ facilitate the Talent Development initiatives like internal/ external trainings, roll out survey, staff communication & etc.
• To support in all Talent Management related activities as and when required. 

Job Requirement :

• Degree/ Diploma in Human Resource Management / Business Administration or other relevant courses.
• At least 3 years of working experiences in Human Resource Management Experience in handling Performance Management System / Payroll/ HR Services will be an added advantage. 
• Well versed in PMS system / other PMS tool. 
• Good computer skills in MS Office particularly in Excel and Power Point.
• Good interpersonal and analytical skill. 

Perks & Benefits:

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

• To attend to customer complaints received from Regulatory Bodies and provide respond/updates within the agreed timeline, communicate with the Process Owner to identify root causes, and ensure corrective/preventive action to be taken accordingly.
• Ensure the Operation is in compliance with internal policies and guidelines as well as regulatory requirements.
• To carry out daily operations of all customer complaint received via Regulatory Bodies. This includes investigating the validity of the complaints and liaising with the relevant process owner for resolution.
• To follow up and timely recording of the feedback to make sure that the status of the feedback is updated.
• To an organized ad-hoc departmental meeting to find the solution when regular complaints arose for a similar issue.
• To update/maintain/monitor customer complaint folder and to ensure cases to resolved within the benchmark.
• To carry out necessary administration, filling documents and records for the Regulatory Complaint Unit.
• Ensure that all external communications materials conform to corporate standards.
• To compile weekly, monthly and semi-annual reports for Management.
• To assist in the implementation of Service Development Projects including customer satisfaction surveys, service breakthrough programs, and other projects deemed necessary.
• Any other matter deemed necessary by the Management.

Job Requirements:

• Diploma or Bachelor’s Degree holder with a minimum of 3 years’ experience in customer service/Contact Centre background.
• Proficient in Customer Service and Customer Complaint handling skills.
• Strong product knowledge skills and analytical skills.
• Independent, result-oriented with well-developed problem-solving skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Good letter writing skills and interpersonal skills.
• In-depth knowledge in customer service operations & prior project management experience will have an added advantage
• Applicants must be willing to work in Bangsar.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Looking for experienced candidates. 

• Talk to us !
• Share with us your skills/experiences and why we can be perfect work mates.

Requirements:

• Loves people.
• Able to kill dissapointments.
• Resourceful and loves shopping.
• Tech savvy - of course, a must on knowledge of MS Office.
• Excellent communication and negotiation ability.
• Outstanding organizational skills.
• A knack for problem-solving.
• Creativity without boudaries and able to adapt to changes.
• Able to travel both outstation/worldwide. 

Perks & Benefits

Salary will be commensurate with experience.