Total 4,310 job vacancies in Singapore

Duration: 6 Months

Salary: $10 per hr

Working Hours: 5.5days office hours, every Sat half day

Location: Choose location

Summary:

• Various industries hiring: Corporate/ hospitality industry

• Location: Central/ Bugis

• 5 Days

• Good career growth

• Training provided
  

Job Scope:

Customer Service Executive (B2B- Mon to Fri)

• Deliver high-quality customer support for certification and training services to clients

• Handle customer enquiries via phone and email with prompt and professional responses

• Prepare service quotations and guide customers through the end-to-end service delivery process

• Build and maintain strong and positive client relationships

• Coordinate closely with operations teams to ensure smooth and efficient service execution

• Maintain accurate records and perform customer service administrative duties

• Support marketing initiatives by identifying customer needs and contributing to lead generation efforts

• Collaborate with team members to achieve service excellence standards and business objectives

Reservation Officer/ Executive (Hospitality - 5 days Shift rotation)

• Handle reservation requests and enquiries across all market segments

• Maintain strong knowledge of Property Management Systems (PMS) and channel distribution tools

• Process reservations accurately and ensure all bookings are updated in a timely manner

• Assist the Revenue Manager in managing room inventory and yield optimisation

• Support revenue forecasting and channel distribution activities

• Prepare and analyse revenue reports as required

• Maintain proper administrative records and ensure all documentation is up to date

• Perform any other duties as assigned by the supervisor

Requirements:

• GCE 'O' Level / Diploma or equivalent

• Able to multitask and handle work independently in a fast-paced environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Prior experience in customer service or administrative roles will be an advantage
  

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri [830am – 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Part-Time Service Crew (Japanese Dining)
Hourly Rate: SGD $13–$16

What You’ll Do:

• Help with daily operations – serving food/drinks, clearing tables, resetting dining areas
• Handle cashiering and order-taking
• Restock supplies
• Greet and attend to customers in a friendly way

What We Need:

• Singaporeans & PR only
• No experience needed – training provided
• Friendly, positive, and good communication skills
• Punctual, organized, and clean
• Willing to learn in a fast-paced setting
• Able to work lunch shifts, 3–4 days/week (including Saturdays & public holidays)

Ready to join? Click APPLY.

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description & Requirements

Roles & Responsibilities

• Prepare necessary paperwork including but not limited to quotations, purchase orders, delivery orders, invoices etc.,
• Handle phone calls of customers’ enquiries
• Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
• Follow-up with customers to ensure their issues are resolved satisfactorily.
• Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
• Perform administrative and other ad-hoc tasks assigned.
• Ability to multitask and prioritize all administrative paperwork
• High level of verbal and written communication.
• Good administrative and computer literacy skills.
• Passionate, self-motivated with service-oriented attitude.

Requirements

• Fresh Diploma holders or ITE graduates are welcome to apply
• Proactive, independently with good communication skills.
• Self-motivated, result and customer-oriented.

** 5-day work

About the Role

We are looking for a customer-focused and enthusiastic Customer Service Representative to join our team. This role is ideal for individuals who enjoy interacting with people and delivering a positive customer experience, while also supporting brand engagement initiatives.

Key Responsibilities

• Attend to customer inquiries and provide prompt, professional assistance
• Deliver excellent customer service through face-to-face interactions
• Represent the brand and create a positive customer experience
• Support on-ground marketing activities and customer engagement initiatives
• Build and maintain strong relationships with customers
• Understand customer needs and recommend suitable solutions
• Contribute to team performance goals and service standards

Requirements

• Minimum Diploma in any field
• No prior experience required (training will be provided)
• Comfortable in a client-facing environment
• Strong communication and interpersonal skills
• Customer-oriented with a positive attitude
• Proactive, adaptable, and willing to learn
• Able to work independently and in a team

What We Offer

• Structured training and mentorship
• Opportunities for career progression in customer service, sales, and marketing
• Supportive and dynamic team environment
• Performance-based incentives

Company Overview / Employee Value Proposition

TNG Alliance Pte Ltd is founded in 2019 by 2 engineers, Tan & Goh, with extensive knowledge of home appliances and a mission to be a leading provider of home appliances. Today, TNG Alliance grows to a team of 17 dedicated staff to offer comprehensive, professional and affordable aftersales services and appliances. In 2020, co-founder Goh Ching Leng is awarded “Singapore Entrepreneur 100 award 2020” by Association of Trade and Commerce (Singapore). Looking ahead, the company will continue to deliver quality home appliances and service to Singapore and overseas with its partners. TNG Alliance is the authorized service centre for Whirlpool, Ariston, KitchenAid, Sharp and Fujioh home appliances in Singapore. We offer onsite and walk-in repairs as well as delivery service for businesses and consumers. In our goal to provide state-of-the-art products at affordable price, TNG Alliance has launched its own line of home appliances under “TNG” certified with Singapore Safety Mark. The first product launch in 2020 is the Chest Freezer Matte Black Series followed by the Bar fridge. More TNG product launches will follow in the next few years.

Job Summary

You will handle customer interactions through calls, emails, and walk-ins. You will schedule technicians, coordinate with brand personnel, complete data entry for jobs, and support team operations in a friendly, balanced work environment.

Responsibilities

• Respond to incoming calls, emails, and messages to resolve customer inquiries and promote additional products or services
• Assist walk-in customers by providing accurate information and support to enhance customer satisfaction
• Schedule and coordinate technician appointments to ensure timely service delivery
• Liaise with key personnel from partner brands to facilitate smooth communication and service operations
• Enter completed job details accurately into the data management system to maintain up-to-date records
• Support team members with ad-hoc assignments to contribute to overall operational efficiency
• Collaborate effectively with team members to maintain a positive and productive work environment

Preferred competencies and qualifications

• Basic knowledge of home appliances to provide informed assistance to customers
• Proficiency in using CRM software and Google Sheets for data management and communication
• Strong organizational skills to manage multiple tasks and schedules efficiently
• Verbal and written telecommunication skills to handle customer interactions professionally
• Leadership skills to manage relationships with customers and support team collaboration
• Willingness to work 5.5 days per week with alternate Saturdays off, subject to staff confirmation

Job Description

• Supervise daily food production operations to ensure targets, quality, and safety standards are met
• Monitor production schedules and coordinate manpower allocation
• Ensure compliance with food safety and hygiene standards (e.g. Singapore Food Agency guidelines)
• Conduct regular quality checks on raw materials, in-process, and finished products
• Train and guide production staff on SOPs, hygiene practices, and workplace safety
• Maintain production records, reports, and inventory usage
• Troubleshoot production issues and implement corrective actions
• Ensure workplace safety standards are followed in accordance with company policies

Requirements

• Diploma or higher in Food Science, Food Technology, or related field
• 5 years of experience in food manufacturing or production environment
• Prior supervisory or team-leading experience preferred
• Knowledge of food safety standards such as HACCP and GMP
• Familiarity with regulatory requirements by Singapore Food Agency
• Strong leadership, communication, and problem-solving skills
• Ability to work in a fast-paced and temperature-controlled environment
• Basic computer skills for reporting and documentation
• Willing to work shifts, weekends, or public holidays if required

To oversee and guide the customer service team in delivering exceptional support to clients by ensuring efficient handling of inquiries and policy-related concerns. The role focuses on maintaining high service standards, driving team performance, ensuring compliance with insurance regulations, and fostering a customer-centric environment. The objective also includes identifying process improvements, training team members, and resolving escalated issues to enhance customer satisfaction and contribute to the company’s overall success.

Responsibilities:

• Lead and manage day-to-day BAU service operations including call handling(following call schedule), complaint management, team escalations and resolving blockers for the team members ensuring timely resolution and customer satisfaction.
• Lead, coach and mentor a team of customer service representatives to deliver excellent customer service and achieve performance targets.
• Responsible for Service KPIs as well as Service-to-Sales conversions.
• Ensure individual agent QA, KPIs and responsibilities are met/exceeded
• Collaborate with other departments to ensure seamless customer experiences and efficient operations.
• Conduct regular refresher training sessions to enhance team members' knowledge and skills in general insurance products and services.
• Work independently and take ownership of issues, tactful resolutions of queries and escalations from customers
• Ensure full compliance to procedures and processes

Capabilities and Qualifications:

• Diploma / Degree in any field
• Must be COMGI, BCP, PGI and HI certified
• Minimum 5 years of experience in General Insurance call center environment
• Contact Center team lead experience, preferably in insurance and banking organizations
• Possess knowledge and understanding of the service to sale model
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs

We are seeking a dynamic and customer-focused individual to fill the position of Customer Service Cum Administrator. The successful candidate will be responsible for providing exceptional customer service while also supporting administrative tasks to ensure the smooth operation of the team. Reporting directly to the Term Project Manager, this role requires a high level of independence, adaptability, and a commitment to delivering outstanding service to our clients.

Responsibilities:

1. Customer Service:

• Handle client inquiries and requests in a professional and timely manner.
• Ensure all client follow-ups and inquiries are executed efficiently and without delay.
• Collaborate with Operations and Sales teams to facilitate timely job completion and enhance overall customer satisfaction.

2. Administrative Support:

• Assist the Term Project Manager in various administrative tasks, including paperwork, claims processing, and report generation.
• Maintain accurate and organized filing systems for all relevant documents.

3. Communication and Collaboration:

• Collaborate with team members at all levels to foster a cohesive and efficient working environment.
• Maintain open communication channels with Operations and Sales teams to facilitate seamless coordination.

4. Compliance and Governance:

• Ensure all work is conducted within the company's compliance and governance policies.
• Uphold ethical standards and contribute to a culture of integrity and accountability.

Requirement:

• Minimum O Level / N Level and or Diploma
• 1 year of relevant working experience
• Able to converse in Mandarin and English.

Deliver quality customer service:

1. Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
2. Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
3. Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
4. Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the Town Council following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
5. Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
6. Booking of bulky removal appointment and making any related changes.

Finance support:

1. Collect and manage the funds payable to the Town Council via different payment methods, e.g., cash, nets, credit card.
2. Handling of S&CC related inquiries.
3. Coordinate and handle permit and waiver applications and appeals.

Administrative support:

1. Issue notices to vehicle owners or tenants or relevant parties to comply with or remedy a breach of any Town Council’s bylaws (BES). Follow-up on status and closure.
2. Perform administrative duties such as prepare courier bag, prepare letters to residents, mailing, inventory of pantry/ office supplies, etc.
3. Maintain proper records and files of documents, drawings, and materials, collection transactions, pertaining to Town Council matters.
4. Prepare end day reporting, e.g. number of permits.

Cross deployment/ others:

1. Be ready to be deployed to either the call center, cashier, or reception/ counter station across all offices (where necessary) to ensure smooth business operations.
2. Any ad-hoc duties assigned by your supervisor.

Requirements:

• Min GCE O Level in any field with 1 year of administrative support experience
• Has an eye for detail and possess a dynamic, committed attitude with strong sense of initiative
• Knowledge of Microsoft Office

Job Summary

Handle customer enquiries and feedback via livechat and email, provide accurate translations of product communications, coordinate internally to resolve issues, and support payment reconciliation and withdrawal processes to enhance global customer experience.

Responsibilities

• Respond promptly and efficiently to customer enquiries and feedback through livechat and email to resolve issues and questions
• Translate product information and customer communications such as newsletters and emails to ensure clarity and consistency
• Develop deep knowledge of products and internal software to assist customers effectively
• Coordinate with internal teams to ensure timely and accurate resolution of customer enquiries
• Collect and relay customer feedback to business partners to drive improvements in customer experience
• Document new customer information and operational workflows accurately
• Reconcile customer payments across various third-party systems to maintain financial accuracy
• Process customer withdrawals using internal systems efficiently
• Support sales teams by clarifying global customer enquiries related to payments and outstanding issues
• Collaborate with functional groups and IT to enhance settlement processes
• Maintain a positive and supportive attitude in all customers and team interactions

Required competencies and certifications

• Minimum 1–2 years of relevant experience in a related field
• Recognized tertiary qualification (Diploma or Degree)
• Advanced proficiency in Microsoft Excel, including formulas, functions, and data analysis
• Ability to adapt quickly and perform effectively in a fast-paced environment while meeting deadlines
• Strong capability to work under pressure with accuracy and attention to detail
• Willingness to work on a rotating shift schedule as operationally required

Preferred competencies and qualifications

• Fluency in Mandarin to communicate effectively with clients requiring Mandarin language support

To join us, please send your CV and cover letter in PDF or Word format to hr@coreetech.com, including your availability and salary expectations.

All personal data collected will be used for recruitment purposes only.

Role Overview

As a CustomerService Officer, you will support the daily operations of the Bowling Centre,ensuring a smooth customer experience for members, guests, and corporateclients. This role combines front-line service, cashier duties, and operationalcoordination.

KeyResponsibilities

1. CustomerService & Operations

• Oversee daily operations and ensure facilities within the Bowling Centre are well-maintained
• Provide excellent customer service to members, guests, and the public
• Attend to enquiries, bookings, and general assistance requests

2.Cashiering & Transactions

• Operate the cashier counter and handle daily transactions
• Perform end-of-day reconciliation to ensure accuracy of payments

3. BowlingActivities & Records

• Ensure compliance with rules and regulations during leagues and competitions
• Update and maintain bowlers’ records, including handicaps, league standings, and competition results

4. EventCoordination & Administration

• Manage bookings, coordination, and billing for corporate events
• Prepare and submit monthly reports related to events and operations

5. Inventory& Support

• Assist Supervisor in monitoring and maintaining stock levels (equipment, stationery, etc.)
• Ensure sufficient supplies are available for daily operations

Requirements

• Minimum GCE ‘N’ Level with at least 1 year of relevant experience
• Basic computer literacy
• Good interpersonal and communication skills
• Customer-oriented with a positive service attitude
• Able to perform shift work, including weekends and public holidays

AdditionalInformation

• 5-day work week (Monday to Sunday, rostered)
• Rotating shifts:  9:00am – 6:15pm /10:45am – 8:00pm /1:45pm – 11:00pm /4:00pm – 1:15am
• Transport: Shuttle bus from Tanah Merah MRT  / Cab provided for late shift (ending 1:15am)

• Allowances:  Monthly laundry allowance  /Shift allowance (where applicable)

Role Overview

As a Customer Service Officer, you will manage bungalow reservations and guest services, ensuring a smooth and pleasant experience formembers and guests. This role combines front-line service, cashiering, andadministrative coordination.

Key Responsibilities

1. CustomerService & Reservations

• Handle telephone and walk-in enquiries on bungalow bookings and reservations
• Provide guests with relevant information, including rules & regulations and essential contact details during their stay
• Ensure a smooth and efficient check-in and check-out process

2.Cashiering & Billing

• Collect payments for bungalow rentals and facility usage
• Perform daily cash reconciliation against revenue reports
• Raise billing requests and ensure accuracy in documentation

3.Operations & Coordination

• Prepare and distribute daily check-in lists to security and housekeeping teams
• Ensure effective coordination with internal departments for guest readiness
• Monitor and maintain sufficient stationery supplies for daily operations

4.Administration & Reporting

• Record, track, and follow up on lost and found items
• Submit monthly photocopier meter readings
• Maintain proper documentation and records for operational efficiency

Requirements

• Minimum GCE ‘N’ Level with at least 1 year of relevant experience in customer service or hospitality
• Customer-oriented with a positive and service-driven attitude
• Good interpersonal and communication skills
• High level of integrity and attention to detail
• Able to perform shift duties, including weekends and public holidays

AdditionalInformation

• 5-day work week (Monday to Sunday, rostered)
• Working Hours: 8:30am – 5:45pm
• Staff transport provided from Tanah Merah MRT
• Monthly laundry allowance provided

You will be part of our Contract Logistics team, adding your expertise to the delivery of Operational Excellence.

Your Responsibilities

You will be responsible for a range of operational activities within the warehouse including, but not limited to:

• To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner.
• To manage + process received orders in the system, handing them over to the warehouse operations team for completion.
• To communicate with customers regarding the order status or when issues arise.
• To prepare + sort documents such as cycle count reports, invoices; identifying + interpreting data for system entry.
• To coordinate with customer to submit billing as per agreed timeframes along with required supporting documents, monitor + follow up any discrepancies in original tax invoices, escalating as necessary.
• To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
• To ensure compliance with all customer contractual obligations on the part of the company.

Your Skills And Experiences

• At least 3 years of customer service/warehouse experience preferred.
• Experience in handling customer inquiries, issues, and complaints in a professional manner.
• Familiarity with warehouse management systems (WMS) and inventory control procedures.
• Ability to coordinate and track orders, shipments, and deliveries accurately.
• Proficiency in using computer systems and software relevant to warehouse operations and customer service (e.g., ERP, WMS or SAP systems, Microsoft Office).
• Work location - Pioneer, Singapore.

This is a contract role. We areseeking a customer-focused individual to join our team as a Customer ServiceRepresentative for General Insurance policies. As a Customer ServiceRepresentative, you will be responsible for handling inbound customer queries,providing exceptional service, and resolving customer concerns promptly andaccurately. Your primary objective will be to ensure customer satisfaction andmaintain strong relationships with our valued clients.

Responsibilities:

• Attend to all customer enquiries and requests via all communication channels promptly and professionally
• Manage and resolve customer complaints and escalate when necessary to provide appropriate solutions and alternatives
• Process policy renewals, cancellations and reinstatements accurately, adhering to company guidelines and regulatory requirements
• Maintain accurate and up-to-date customer records and policy documentation in the company’s database
• Collaborate with other departments including underwriters, claims and finance to ensure smooth operations and fast turnaround times
• Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity

Qualifications and Skills:

• Diploma / Degree in any field
• GCE ‘O’ Level, ITE or SPM holders with relevant experience will be considered
• Must be COMGI, BCP, PGI and HI certified
• Minimum 3 years of experience in General, Health and Life Insurances, and call center environment
• Prior experience in customer service or insurance-related roles will be considered
• Possess knowledge and understanding of the service to sale model
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs

Job Summary

We are seeking a friendly, proactive, and customer-focused individual to join our team and provide excellent service to our clients.

Responsibilities

• Respond promptly to customer enquiries via phone, email, or in-person to provide accurate information and support
• Manage appointment bookings, including scheduling, sending reminder calls, and SMS notifications to ensure client attendance
• Operate front desk functions such as client registration, accurate data entry, and maintaining up-to-date records
• Perform cashiering tasks including processing payments and handling transactions efficiently
• Conduct stock-taking activities to maintain accurate inventory records
• Promote company services and products to clients to support business growth
• Maintain cleanliness and organization of the waiting area and product displays to create a welcoming environment
• Complete opening and closing duties as assigned by management to ensure smooth daily operations
• Assist with other administrative tasks as required to support clinic operations

Required competencies and certifications

• Minimum Diploma with relevant experience in customer service or a similar role
• Bilingual proficiency to communicate effectively with diverse clients
• Availability to work weekends and retail hours to meet operational needs

Preferred competencies and qualifications

• Demonstrated proactive approach with ability to multitask and take initiative in a fast-paced environment
• Professional and customer-oriented attitude to enhance client experience

Benefits

• Supportive and collaborative work environment
• Opportunities for career development and skill growth

Job Summary

The primary objective of the Inside Sales team member is to develop and improve Pentagon market share for new and existing businesses.

Role Overview

• Assist the sales team in preparing quotations, tender submissions and RFQ proposals for clients.
• Verify pricing, terms, and conditions for shipments awarded.
• Maintain an accurate level of data quality, ensuring that all systems are kept up to date promptly.
• Organize and maintain sales documentation, ensuring accessibility and completeness for reference.
• Coordinate with internal departments, such as operations and finance, to ensure seamless execution of sales processes and success of the business.

Requirement:

• Min Diploma holder
• Must have min 2 - 3 years experience in sales support and customer service, preferably in the freight forwarding or logistics industry or any of the Oil and Gas, EPC, and Marine industry
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis, reporting, and document preparation.
• Excellent communication and interpersonal skills, with a customer-focused approach and the ability to interact effectively with internal and external stakeholders.
• Knowledge of freight forwarding processes, terminology, and industry trends is desirable.
• Strong organizational skills and the ability to multitask, prioritize tasks, and meet deadlines in a dynamic work environment.
• Good team player, with an enthusiastic & proactive attitude

Job Description & Requirements

• Responsible for providing timely and professional services to customers through hotline, email, online chat, WeChat/ WhatsApp and other channels
• Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems.
• Responsible for all customer operations problems and follow up on solutions
• Manage the customer service support center to ensure the accuracy and relevance of customer service information
• Minimum 5 years of experience

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

APPLY NOW!!!

• Minimum 'O' Level or equivalent.
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #77559 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

We are seeking a dedicated Customer Service Administrative Executive to manage customer inquiries and perform administrative duties, ensuring smooth daily operations and excellent client support in a friendly office environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and in person to ensure customer satisfaction
• Enter, file, and maintain accurate customer and operational data to support efficient office management
• Coordinate appointments, schedules, and follow-ups to streamline team workflow and client engagement
• Keep detailed records of customer interactions to facilitate effective communication and service continuity
• Assist the team with general office and operational tasks to maintain a well-organized work environment
• Manage multiple tasks efficiently while maintaining attention to detail and a positive customer-first attitude

Preferred competencies and qualifications

• Strong communication and interpersonal skills to engage effectively with customers and team members
• Organized and detail-oriented approach to handle administrative responsibilities accurately
• Positive attitude and customer-focused mindset to enhance client experience
• Ability to multitask and work efficiently in a dynamic office setting
• No prior experience required; training will be provided

Other Information

• Working Hours: Monday to Friday, 9:00 AM – 5:00 PM
• Location: Toa Payoh, Singapore
• Salary: High salary package with performance bonuses
• Benefits: Annual leave, public holiday entitlement, medical benefits (if applicable), training and career development opportunities
• Work Environment: Friendly and supportive team atmosphere

Job Description

• Industry/ Organization Type: Beauty/Wellness
• Position Title: Customer Service Officer
• Working Location: Serangoon (walking distance from Kovan MRT)
• Working Hours: 5 days (Mon to Fri: 11am to 9pm, Sat/Sun/PH: 10am to 6pm) (rotational shift)
• Salary Package: Basic + Commission + Allowance
• Duration: Permanent

Key Responsibilities

• Conduct outbound calls to engage customers and secure service bookings.
• Provide excellent customer service and handle customer enquiries.
• Perform front desk and reception duties.
• Make reminder calls for upcoming appointments.
• Handle invoicing and payment processing.
• Prepare day-end sales settlement and reports.
• Carry out other duties assigned by the management.

APPLY NOW!!!

• Outgoing, friendly, and easy-going personality.
• Passionate about the beauty and aesthetic industry.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82351 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

As a Customer Success Consultant, you will play a pivotal role in ensuring our clients achieve maximum value from our services. You will act as both a Consultant and Relationship Manager, working closely with clients to understand their needs, provide expert guidance and build strong, long-lasting relationships with them. Your KPI is to achieve the highest level of customer satisfaction and increase the customer retention rate for every client you serve.

Responsibilities:

• Serve as primary point of contact for assigned clients, ensuring high level of quality in services and deliverables from delivery team
• Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly
• Responsible for onboarding new clients, ensuring smooth transition and successful implementation
• Regularly analyse and ensure business objectives, project milestones and quality standards are met
• Act as an advocate for clients, ensuring their feedback are heard and acted upon
• Provide expert advice and guidance to client on maximizing value of products/service to meet their business needs
• Conduct User Requirement Workshops and User Training sessions, when necessary

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science, Social Science or equivalent
• At least 3 years of working experience in Project Managing web-related projects will be advantageous
• Proven experience in customer-facing role within the fast-paced IT industry
• Possess excellent communication and interpersonal skills
• Fresh graduates are welcome to apply