Job Summary
We are seeking a strategic and results-driven Business Operations Director to lead our operational teams and optimise company performance. The ideal candidate will streamline workflows, improve efficiency and ensure all departments operate in alignment with our long-term business goals.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations and manage department performance to meet productivity and quality goals.
• Strategic Planning: Collaborate with leadership to develop long-term business strategies, goals, and profitability plans.
• Process Improvement: Identify, develop, and implement operational policies and procedures to enhance efficiency.
• Financial Management: Develop and manage operational budgets, ensuring cost-effective practices.
• KPI Monitoring: Analyse operational metrics and KPIs, providing regular reports to senior management.
• Team Development: Lead and mentor operations staff, fostering a culture of high performance and continuous improvement.
• Cross-functional Collaboration: Liaise between to ensure cohesive operations. 

Required Skills & Qualifications

• Experience: Proven management experience in an operations role or similar leadership role.
• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Leadership: Strong leadership and team management skills.
• Analytical Skills: Ability to analyse data and make data-driven decisions.
• Communication: Excellent interpersonal and communication skills for stakeholder management.
• Technical Knowledge: Proficiency with operational software and industry regulations. 

Preferred Qualifications

• Master’s degree in Business Administration (MBA).

Desirable

• Experience in a growing SME

Responsibilities:

• Lead end-to-end management of projects and events (virtual, hybrid, live), including planning, budgeting, programme design, and execution to meet business objectives
• Build and maintain strong relationships with clients, stakeholders, and suppliers, while identifying upselling opportunities and ensuring high client satisfaction
• Coordinate and lead project teams by assigning roles based on strengths, fostering collaboration, and mentoring team members for performance and development
• Conduct pre- and post-event briefings, leveraging data analysis and market insights to improve outcomes and drive continuous improvement
• Ensure adherence to processes, support cross-functional teams, and represent the organisation at industry events and networking platforms
• Manage project financials, including budgeting, cost control, and validation of income and expenditure to ensure profitability
• Oversee supplier management, including negotiations, contract arrangements, and service delivery performance
• Maintain accurate documentation and update project management tools and systems to ensure operational efficiency and data integrity

Qualifications:

• Minimum of 5 years’ experience in the meetings and events industry
• Proven track record in planning and delivering large-scale virtual and in-person events across APAC and international markets
• Experienced in budget management, financial planning, and cost control
• Strong interpersonal and leadership capabilities with the ability to engage stakeholders effectively
• Willingness to travel for site inspections and on-site event execution as required
• Good knowledge of local hotels, venues, and event sites suitable for international clients
• Demonstrates strong problem-solving skills and professional presentation
• Able to work independently as well as collaboratively within a team environment
• Capable of motivating, mentoring, and developing team members

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Job Summary:

We are seeking a dynamic and motivated Assistant Team Lead, Retail Operations to join our retail team. This role is designed for individuals aspiring to take on future leadership positions within the retail sector. The successful candidate will undergo comprehensive training and gain hands-on experience in customer service, store operations, sales performance, promotional activities, and inventory management.

Key Responsibilities:

Customer Service

• Deliver exceptional service by assisting customers with product inquiries, purchases, and issue resolution.
• Ensure customer satisfaction through prompt, friendly, and knowledgeable support.
• Learn to handle escalated customer complaints in a professional and solution-oriented manner.

Sales & Store Performance

• Support daily sales initiatives and contribute to achieving store targets.
• Monitor and analyze sales data to identify trends and performance gaps.
• Assist in implementing strategies to increase sales, including upselling and cross-selling.

Store Operations

• Assist with daily store opening and closing procedures.
• Maintain store cleanliness, organization, and compliance with brand standards.
• Follow company procedures related to safety, security, and operational policies.
• Support scheduling and shift planning under manager supervision.

Promotions & Merchandising

• Assist in executing promotional campaigns and visual merchandising plans.
• Set up promotional displays, signage, and marketing materials.
• Monitor promotional effectiveness and provide feedback to store leadership.

Inventory Management

• Monitor stock levels and assist with timely replenishment of shelves.
• Support the receiving, checking, and organizing of inventory deliveries.
• Participate in stocktaking and inventory audits.
• Identify and report slow-moving or damaged items.

Training & Development

• Participate actively in training modules covering retail operations, sales techniques, and inventory control.
• Shadow experienced team members and store leadership to learn best practices.
• Complete performance evaluations and provide progress reports as required.

Requirements:

• Minimum GCE ‘O’ level /NITEC at least 2 years of relevant retail sales experience
• Strong interest in developing a career in retail management.
• Excellent interpersonal and communication skills.
• Customer-focused mindset with a proactive attitude.
• Willingness to work on Saturdays.
• Ability to work in a fast-paced, team-oriented environment.

Key Responsibilities

 Purchasing & Supplier Coordination

• Create and issue purchase orders
• Follow up with suppliers on delivery status and timelines
• Sourcing and obtaining quotations
• File warranty claims with suppliers when needed, co-ordinate between suppliers and internal teams for required information and follow up until closure of such cases

 Inventory Control

• Maintain accurate inventory records and stock levels in system
• Monitor stock levels and initiate replenishment for commonly used items to avoid stock shortages
• Create and maintain inventory item codes and master data for new items 
• Investigate stock discrepancies and coordinate with warehouse team for resolution
• Coordinate and participate in periodic stock take exercises
• Compile stock-take results and highlight discrepancies for review and correction, ensuring accurate counting and reconciliation

 Logistics Coordination

• Coordinate inbound & outbound deliveries, receiving and issuing of goods with warehouse team
• Verify deliveries against purchase orders and documentation
• Prepare delivery documents (delivery orders, packing lists, etc.)
• Work with warehouse team to ensure proper recording of all stock movements (in/out)
• Ensure timely and accurate updates of inventory records

 Administrative Support (Support Function)

• Maintain operational documentation and filing
• Support other general operational or administrative tasks as assigned
• Ensure timely follow-up and closure of assigned tasks

Requirements

• 2–5 years’ experience in operations, purchasing, logistics, or inventory control
• Experience with ERP or structured inventory systems preferred
• Strong Excel and data accuracy skills
• High attention to detail (critical for stock accuracy)
• Good coordination and communication skills
• Able to manage multiple operational workflows simultaneously

Job Summary

Support app updates and rollout checks while monitoring app ratings and crash reports. Collaborate with QA and product teams to ensure smooth app performance and user satisfaction.

Responsibilities

• Perform checks during app updates and rollouts to ensure successful deployment and functionality
• Monitor app ratings and analyze crash reports to identify issues affecting user experience
• Collaborate with QA and product teams to communicate findings and support app improvements
• Apply basic knowledge of mobile apps to troubleshoot and support app performance

Preferred competencies and qualifications

• Entry to mid-level experience in mobile app support or related roles
• Basic understanding of mobile app functionality and user experience

Other Information

• Salary: SGD 3,500 – 5,500/month

Role Overview – Admin Officer (Operations)

The Admin Officer (Operations) provides administrative and operational support to ensure the smooth and effective running of Casa Raudha’s residential services and operational functions. This role supports daily operations, documentation, reporting, and coordination across teams to maintain compliance and service quality.

Key Responsibilities

1. Administrative & Operational Support

• Maintain, organise, and safeguard resident management records, facilities reports, and operational documentation.

• Provide administrative support to the Operations team, including handling incoming calls and maintaining call logs related to referrals, admissions, and discharges.

• Manage and maintain accurate client records and resident documentation in accordance with organisational requirements.

• Support admission and discharge processes, including preparation, verification, and filing of required paperwork.

• Assist with the submission of Programme Administration Forms (PAF) and resident sponsorship documentation.

2. Reporting & Compliance

• Assist in the preparation of internal and external reports, including operational, management, and compliance reports.

• Support the monthly submission of KPIs and statistics to the Ministry of Social and Family Development (MSF).

• Ensure all documentation and reporting are timely, accurate, and compliant with organisational policies and regulatory requirements.

3. Meetings & Governance Support

• Coordinate and schedule Operations meetings, including preparation of meeting agendas.

• Take accurate minutes of meetings and follow up on action items as required.

• Assist in the preparation, collation, and formatting of Board papers and governance-related materials.

4. Coordination & Liaison

• Act as a liaison between the Social Work team and Operations team to facilitate effective communication and coordination.

• Support cross-functional collaboration to ensure smooth operational workflows.

• Perform Covering Officer duties, including shift work, when required.

Requirements & Qualifications

Education

• Diploma or Higher Nitec in Business Administration, Social Services, or a related field.

Skills & Competencies

• Proficient in Microsoft Office Suite and/or Google Workspace.

• Familiarity with online tools and Adobe applications is an advantage.

• Strong written and verbal communication skills.

• Good organisational and time-management skills with strong attention to detail.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Able to handle confidential and sensitive information with discretion and professionalism.

Personal Attributes

• Meticulous, organised, and dependable.

• Good interpersonal skills with the ability to work collaboratively across teams.

• Proactive, adaptable, and willing to support operational needs as required.

Oversee entire operations and coordinate movement and work flow Propose and plan for operational audits in business units. Execute operations audit and assess company operations, process, financial, compliance and other associated risks. Identify opportunities for improving business processes, based on audit outcomes, to minimize risks. Prepare and present quality reports of audit findings and recommendations to Manager and customers.

Coordinate with clients to identify areas of risk within clients’ businesses. Develop strategic initiatives to maintain

and improve the audit function. Provide professional advice to other auditors. Identify key risk and control indicators for assigned audit areas. Identify operational risks and make recommendations to manage risks. Maintain documentation for risk assessment and management processes. Perform audit related investigation as directed by Manager.Evaluate and revise internal controls andoperational and managementpolicies/procedures. Ensure past audit recommendations areimplemented in current audit process. Assist management in developing annualaudit plan.

Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs. Provide training to workers and provide upgrade to various technical skills. Prepare and maintain employee attendance records and provide feedbacks to employees on same. Monitor all administrative functions as per requirement.

24/7 Environment and need to be onstandby at all times

Responsibilities:

• Manage confidential student and assessment data in the student and learning management systems.
• Prepare and coordinate all assessments, including quizzes, class tests, and exams, ensuring proper planning and documentation.
• Liaise with faculty and module leaders to review and finalize assessment materials before administration.
• Plan and allocate resources, including booking venues and assigning staff for assessment support.
• Maintain accurate assessment schedules and ensure all materials are prepared for on-campus or online assessments.
• Brief and coordinate staff to ensure smooth administration of assessments.
• Oversee the conduct of assessments, ensuring procedures are followed and addressing any issues that arise.
• Manage post-assessment processes, including tracking marking timelines, liaising with faculty for moderation, and updating student records.
• Prepare and coordinate meetings with relevant boards or committees, ensuring all required documentation is complete.
• Handle assessment-related administrative tasks, procurement, and finance matters according to timelines.
• Support the launch of new programs by planning initial assessments and drafting operational workflows.
• Liaise with internal and external stakeholders to establish clear processes and timelines for assessments.
• Coordinate with outsourced partners to monitor and track operational processes.
• Assign and deploy staff for online and on-campus assessment support.
• Perform any other duties as assigned by the reporting officer.

Qualifications:

• Bachelor’s degree in any field.
• 1–2 years of relevant experience is a plus; entry-level candidates are welcome to apply.
• Experience in examination management, academic operations, or a similar administrative environment is preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills to liaise effectively with various stakeholders.
• Detail-oriented with the ability to maintain accurate records.
• Capable of prioritizing workload and meeting deadlines.
• Able to work under pressure during peak assessment periods.
• Willing to work 1–2 hours beyond regular working hours on weekdays or Saturdays when requested.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

About the company

At Miraco Nutripharm, we are dedicated to advancing health & improving lives. Our goal is to relieve 1 billion people worldwide of pain & discomfort. If you know of anyone who has been worried about or suffered from any health problems, join us in making a positive impact by reducing the pain & distress others have to endure.

Job description

As a Pharmacist focusing on Regulatory & Business Operations, you will play a pivotal role in ensuring that our pharmaceutical drugs & health supplements meet quality standards & are effectively distributed to meet customer needs. This role involves handling product registrations, liaising with various stakeholders, as well as managing daily operational tasks to achieve customer satisfaction & business objectives.

Key Responsibilities:

• Regulatory compliance & product registrations: Handle licenses & product listings in Singapore & overseas to ensure compliance with regulatory requirements & enable market access for business growth. 

• Quality assurance & operational efficiency: Develop safety & quality control protocols to ensure product integrity, operational stability & optimal conditions of warehouse.

• Inventory management & product development: Monitor inventory levels & coordinate stock replenishment with internal teams & suppliers to support supply chain optimisation, cost efficiency & product line growth.

• Customer engagement & relationship building: Manage communication channels by responding to orders & enquiries, analysing data, conducting outreach & leveraging opportunities to attain greater customer satisfaction, retention & market penetration.

• Process improvement & documentation: Learn about various aspects of the business & work closely with the different teams to optimise & document processes as well as execute initiatives to improve accuracy, efficiency & profitability.

Requirements:

• Bachelor's degree in Pharmacy holding a valid Pharmacist license with Singapore Pharmacy Council

• Experience in Product Registrations, Quality Assurance, Supply Chain Management &/or Operations within the healthcare industry will be advantageous 

• Strong ability to work with SAP Business One & Excel, comfortable with data-driven analysis & decision making

• Excellent attention to detail, organised, possess effective communication & interpersonal skills

• Resourceful, proactive, passionate about advocating for both pharmaceutical drugs & health supplements

Key Responsibilities

• Handle vessel requisitions for provisions and catering supplies
• Liaise with suppliers to source quotations and ensure quality standards
• Process purchase orders in line with requirements and budgets
• Coordinate with vendors, agents, and stakeholders for timely delivery
• Track orders from confirmation to delivery, resolving any issues
• Maintain proper documentation and provide operational updates

Requirements

• Diploma/Degree in Maritime, Logistics, Supply Chain or related field
• 1–3 years of experience in maritime operations, procurement, or logistics
• Experience in ship chandling or vessel supply is advantageous
• Strong coordination, communication, and problem-solving skills
• Able to work in a fast-paced environment

JOB ID: 1492465

Job Summary

We are seeking a detail-oriented and proactive FX Operations Executive to support daily treasury and foreign exchange activities. This role focuses on execution support, fund transfers, and reconciliation processes, working closely with internal stakeholders and external banking partners.

Responsibilities

• Support the day-to-day operations of the FX desk, ensuring smooth and accurate execution processes
• Liaise with banking counterparties for FX transactions, including restricted currencies (MYR, IDR, THB, TWD)
• Manage daily trust account transfers and ensure timely processing of transactions
• Perform inter-account fund transfers across internal accounts
• Prepare and maintain monthly cash book entries
• Conduct bank reconciliations, investigating and resolving discrepancies in a timely manner
• Ensure compliance with internal controls, operational procedures, and regulatory requirements
• Collaborate with internal teams (trading, finance, operations) to ensure seamless workflow
• Support ad-hoc duties and process improvement initiatives as assigned

Requirements

• Diploma / Degree in Finance, Banking, Accounting, or related disciplines
• 1 Year of experience dealing with FX
• Strong attention to detail with high level of accuracy in processing transactions
• Good analytical and problem-solving skills
• Able to work independently with strong sense of responsibility and initiative
• Effective communication and interpersonal skills
• Willingness to work extended hours when required

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

ROLESUMMARY

The Operations Support Engineer is responsible for ensuring the smooth day-to-day operation of IT systems and applications by monitoring, troubleshooting, and resolving incidents. The role focuses on maintaining system stability, availability, and performance while adhering to SLAs in enterprise and regulated environments.

KEYRESPONSIBILITIES

· Monitor applications, systems, and infrastructure to ensure availability and performance.

· Provide L2 support for incidents, service requests, and operational issues.

· Troubleshoot and resolve application, system, and integration-related issues.

· Perform incident management, root cause analysis (RCA), and problem resolution.

· Ensure timely escalation and coordination with relevant teams for critical issues.

· Execute routine operational tasks such as job scheduling, batch monitoring, and health checks.

· Support deployment activities, releases, and environment validations.

· Maintain system logs, reports, and operational dashboards.

· Ensure adherence to SLAs, incident response timelines, and change management processes.

· Automate repetitive operational tasks using scripts and tools.

· Maintain documentation including SOPs, runbooks, and troubleshooting guides.

· Collaborate with DevOps, infrastructure, and application teams for continuous improvement.

TECHNICALSKILLS & TOOLS

· Systems & Applications: Basic understanding of application architectures and APIs

· Operating Systems: Linux/Unix, Windows

· Monitoring & Scheduling: Control-M, Autosys, Cron, Prometheus, Grafana

· ITSM Tools: ServiceNow, Remedy, Jira

· Scripting: Python, Bash, PowerShell (basic automation)

· Databases (Basic): SQL, query execution, log analysis

· Cloud (Basic): AWS/Azure environments (monitoring & operations)

SECURITY& COMPLIANCE

· Follow operational security procedures and access controls.

· Ensure compliance with organizational standards (ISO 27001, internal policies).

· Support incident logging, audit requirements, and reporting.

· Identify and escalate potential security or operational risks.

QUALIFICATIONS& EXPERIENCE

·  Degree/Diploma in IT, Computer Science, or related field.

·  2–5 years of experience in IT operations or application support.

·  Experience in SLA-driven or24x7 support environments preferred.

·  Strong analytical, troubleshooting, and communication skills.

PREFERRED(GOOD TO HAVE)

· ITIL Foundation certification.

· Experience in production support for enterprise applications.

· Exposure to DevOps environments and release management.

· Experience in regulated or government environments.  

Job Responsibilities

• Manage feedback received from multiple channels (calls, emails, digital platforms), averaging about 140 cases per officer per month
• Coordinate follow-up actions with relevant stakeholders, including external contractors, managing agents, Town Councils, and government agencies
• Verify completion of rectification or follow-up works
• Conduct onsite inspections and surveillance for verification and enforcement purposes
• Carry out onsite surveys as required
• Engage with feedback providers, members of the public, and pet owners during field visits
• Take necessary actions to resolve feedback cases, including escalation and consultation with supervisors and relevant agencies
• Access and review CCTV footage when required for case verification
• Provide administrative support, including statistical reporting, duty roster coordination, and general administrative tasks

Requirements

• Minimum Diploma or Degree in any discipline
• Strong interpersonal and customer service skills
• Patient, approachable, and service-oriented personality
• Willingness to work in outdoor environments
• Ability to work both independently and as part of a team
• Proactive, responsible, and able to handle multiple tasks
• Comfortable coordinating with multiple stakeholders
• Strong attention to detail and organizational skills

Are you a top-performing Finance Advisor tired of cold calling and roadshows?

Stop spending your energy on prospecting and start focusing on what you do best: advising and closing. We are looking for experienced professionals to join a leading fintech platform that is redefining the industry. We provide the infrastructure and a massive audience—you provide the expertise.

The Role

This is a performance-oriented position designed for those who excel at building rapport without the hassle of manual lead generation. You will manage a high volume of inbound inquiries and guide users through a digital-first advisory process.

• Warm Pipeline: Zero cold calling. Receive 400+ high-intent, platform-generated leads every month.

• Hybrid Flexibility: Enjoy a balanced lifestyle with 3 days Work-From-Home (WFH) per week.

• Stability + Upside: Secure a full-time basic salary (up to $5.5k) plus a highly competitive commission scheme.

Key Responsibilities

• Consultative Sales: Rapidly engage with inbound inquiries to convert interest into issued policies.

• Relationship Management: Act as a professional point of contact for ongoing service and annual reviews.

• Target Achievement: Consistently meet monthly objectives by optimizing your product mix and pipeline.

Requirements

• Experience: Minimum 2 years in Life/Health Insurance or high-volume sales environments (Telesales or Call Centers).

• Licensing: Must possess M5, M9, M9A, and HI certifications. Additional certifications (BCP, PGI, M8) are highly advantageous.

• Tech-Savvy: Proficient with digital tools (Slack, Google Suite) and CRM systems.

• Mindset: Proactive, organized, and ready to thrive in a fast-paced, data-driven environment.

Ready to scale your career and income with full administrative support?

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

The Client is an established private wealth platform and they are expanding their team of investment advisers to bring greater value to their clients.

Job Responsibilities

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.

• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.

• Keep up with market trends & news and provide timely updates to the relationship managers & clients.

• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.

• Adhere to all company policies & regulations.

Skills and experience required

• Minimum 3 years of relevant investment advisory experience

• Good communication & interpersonal skills

• Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112

Our client is an established private wealth platform.

Key responsibilities:

• Grow the business through proactive acquisition and retention of HNW/ UHNW clients
• Responsible for achieving annual revenue targets and objectives
• Build and develop a deep understanding of clients’ investment needs
• Ensure accuracy in product documentation including credit facilities
• Comply to all guidelines and regulations

Requirements:

• Bachelor's degree and possess professional qualifications: CMFAS and CACS
• Minimum 5 years of relevant wealth management experience
• Strong understanding and knowledge in cross border regulations
• Strong understanding of financial products and financial instruments
• Able to collaborate effectively across departments

Only shortlisted candidates will be responded to; therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Reg. No. R2199597
BeathChapman Pte Ltd
Licence no. 16S8112

On behalf of the hiring company, which is an Original Equipment Maker (OEM) and market leader in their sector, we are looking for a suitable candidate to join them as Service Operations Team Lead | Manager :

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required, such as sales, costs, equipment performance, customer satisfaction, KPI including necessary administrative duties, etc.
• To regularly meet the customers and clarify how to achieve the requirements according to contractual requirements.
• Responsible for various inquiries from customers, including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management experience are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

Executive & Administrative Support 

• Manage the Director’s calendar, meetings, reservations, and appointments effectively to ensure priorities are met. 

• Coordinate logistics for internal and external meetings, including venue booking, technology set-up, agenda preparation, and minute-taking. 

• Prepare briefing notes, presentations, research materials, and reports. 

• Handle email and correspondence professionally on behalf of the Director. 

• Organize travel arrangements such as flights, accommodation, itineraries, and contingency planning. 

• Maintain organized filing systems (physical and electronic) for ease of retrieval, ensuring accuracy and absolute confidentiality. 

• Track projects, deadlines, and follow-ups, ensuring action items are completed promptly. 

• Collaborate with cross-functional departments to coordinate office operations, team events, and board meetings. 

Personal Support 

• Provide ad-hoc support for professional or personal matters as needed. 

• Assist with special projects or initiatives delegated by the director. 

• Assist the Director in monitoring corporate-related protocols and action plans across each team. 

• Assist the Director in addressing and resolving HR-related issues as they arise. 

• Handle confidential and sensitive information with integrity 

• Anticipate the director’s needs to ensure smooth day-to-day operations. 

Stakeholder Management & Operational Coordination 

• Monitor and report on the implementation of new SOPs across various departments (e.g., Accounting, Tax, Corporate Secretarial teams) to ensure continuous operational improvements. 

• Track managers' assigned tasks, goals, and KPIs, providing regular updates and visibility to the Director. 

• Proactively follow up and send tactful reminders to team managers to encourage execution and ensure timely achievement when delays occur. 

• Act as a professional primary point of contact for internal and external stakeholders, coordinating tasks across teams and vendors to maintain effective communication. 

• Act as a professional point of contact for internal and external stakeholders and liaise with internal teams and external stakeholders to maintain effective communication.  

Requirements:

• Minimum 5 years of experience in a Personal Assistant role supporting senior management or C-suite executives. 

• Excellent written and verbal communication skills in Japanese & English/additional languages are a plus. Proficient in Microsoft Office Suite ( Teams, Word, Excel, PowerPoint, Outlook) and productivity tools. 

• High degree of discretion, professionalism, and integrity. 

• Flexibility to manage urgent tasks beyond office hours when necessary 

• Highly adaptable and versatile in a fast-paced and high-growth environment 

• Strong organizational, time management, and multitasking skills 

• Strong sense of ownership, accountability and responsibility 

• Proactive, resourceful with a solutions-oriented mindset 

• Proficient in calendar, meeting tools (e.g., Google Calendar, Zoom, Teams), travel booking platforms and expense systems 

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

About the Role

Metacomp is building out its Payment and Card Operations function as a core capability to support the full lifecycle of client money movement across digital assets and fiat currencies. As an Associate / Senior Associate in Payment & Card Operations, you will be at the heart of Metacomp's client payment flows — owning fund movement across deposits, payments, trading, and withdrawals, while supporting the launch and daily operations of Metacomp's card product.

This is a high-ownership role in a lean team where your work directly impacts client experience. You will work closely with Relationship Managers, Account Managers, and the broader Operations team in a fast-paced, client-sensitive environment where accuracy, speed, and clear communication are critical.

What You Will Do

Payment Operations

• Process and monitor inbound client deposits across fiat (wire transfers to accounts, virtual accounts, and sub-accounts) and (crypto to client wallets)
• Manually sight and confirm inbound fiat deposits against client instructions and credit client balances on the Metacomp Internal ledgers
• Receive, validate, plan the flow, and execute outbound withdrawal and payment instructions to first-party and third-party bank accounts and wallets
• Act as maker or checker on all outbound payment instructions within the banking platform and Metacomp's internal system ledgers
• Coordinate in real time with Relationship Managers and Account Managers on the status of deposits, payments, and withdrawals — including managing escalations
• Handle PSP Request for Information (RFI) responses for flagged or queried payment transactions
• Support the whitelisting of third-party sender and beneficiary accounts in accordance with compliance requirements

Card Operations

• Support the daily operations of Metacomp's card product from launch
• Process card issuance and card freeze requests on behalf of clients
• Monitor card issuer prefund account balances and execute top-ups to prevent card declines
• Manage the end-to-end chargeback lifecycle: receiving dispute notifications, submitting RFI responses, tracking dispute status, and processing successful chargeback refunds
• Process advance chargeback refunds for key clients in accordance with agreed commercial arrangements
• Liaise with the card issuer/BIN sponsor/card network provider on operational queries, settlement discrepancies, and dispute matters

Reconciliation Operations

• Perform daily transaction-level reconciliation of all outbound transactions from Metcomps internal system, against various underlying bank ledgers, identifying and resolving breaks on a same-day basis
• Perform daily transaction-level reconciliation of client card transactions in Metacomp's internal system ledger against card issuer settlement files
• As Metacomp transitions to principal card issuer status, expanded recon scope to include transaction-level reconciliation against payment networks (Mastercard / Visa)
• Maintain accurate recon records and produce daily recon reports for sign-off
• Escalate unresolved breaks to the relevant internal teams and track through to resolution

What We Are Looking For

Experience

• 1–3 years of experience in payment operations, settlements, card operations, financial operations, accounting, or finance treasury in a bank, fintech, payments company, digital asset firm, or corporate treasury function
• Candidates with an accounting or finance treasury background are strongly encouraged to apply — a solid grasp of debits, credits, and fund flows is directly applicable to this role
• Hands-on experience processing payment instructions and managing payment lifecycles — experience with both fiat and crypto payment flows is a strong advantage
• Experience performing transaction-level reconciliation, including break identification and resolution
• Experience with card operations — including chargeback management, card issuance, or prefund management — is a strong plus
• Prior exposure to maker-checker or dual-authorisation payment controls in a banking or regulated environment
• Experience working in a client-facing or RM-facing operations role, with a track record of handling escalations professionally and under time pressure

Skills & Competencies

• Strong understanding of end-to-end payment and fund flow — able to trace a transaction from instruction through to settlement and identify where and why a break has occurred
• A continuous improvement mindset — you do not just execute processes, you actively look for ways to make them faster, more accurate, and more scalable
• High attention to detail — able to process and reconcile large volumes of transactions accurately with minimal errors
• Strong organisational skills — able to manage multiple open items across deposits, payments, and card ops simultaneously without dropping the ball
• Clear and professional communicator — comfortable liaising directly with Relationship Managers, Account Managers, and external counterparties (banks, card issuers) in a fast-moving environment
• Comfortable with ambiguity and building processes from scratch — this is a growing function and you will be expected to help define how things are done, not just follow a playbook
• Proficient in Microsoft Excel or Google Sheets for reconciliation work (familiarity with SQL or any basic programming language is a plus)
• Familiarity with payment platforms, banking portals, or treasury management systems is an advantage
• Mandarin proficiency (spoken and written) is strongly preferred — RMs and Account Managers frequently communicate in Mandarin and real-time coordination is essential

Qualifications

• Diploma or Degree in Accounting, Finance, Banking, Business, or a related field
• MAS regulatory knowledge or prior experience in a regulated financial institution is advantageous but not required

Why Join Us

• High ownership and visibility from day one in a lean team reporting directly to the Head of Payment Operations
• Be part of a core function driving Metacomp's payment capabilities in a dynamic digital assets and payments environment
• On-site role based in Singapore with close collaboration across Operations, Product, Sales, and Compliance

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

Company Overview

RHT DigiCapital Pte Ltd, part of the ONERHT universe, is a Registered Fund Management Company licensed by the Monetary Authority of Singapore. We invest in private markets, real estate, ESG, alternative assets, and new technologies.

Job Summary

Join our fund operations team to support investor onboarding, maintain accurate records, ensure regulatory compliance, and assist with administrative tasks in a fund management business.

Responsibilities

• Support AML/KYC documentation processes for investors and counterparties to ensure regulatory compliance
• Manage investor onboarding activities, including processing subscription, drawdown, and redemption documents accurately
• Maintain and update fund and investor records to ensure data integrity and accessibility
• Respond promptly to client enquiries regarding fund documentation and administrative matters to provide clear information
• Coordinate and liaise with fund administrators, finance teams, and external auditors to facilitate smooth operations
• Organize and maintain proper documentation, filing, and compliance with internal policies and regulatory requirements
• Assist in preparing reports, presentations, and spreadsheets to support team decision-making and communication
• Support the coordination of meetings, including preparation of board papers and minutes to ensure effective governance
• Provide general administrative and operational support to the fund operations team to enhance workflow efficiency

Required competencies and certifications

• Diploma or Degree in Business, Accounting, Finance, or related disciplines

Preferred competencies and qualifications

• 0–2 years of relevant experience; fresh graduates are welcome to apply
• Proficiency in Microsoft Excel and PowerPoint
• Strong attention to detail when handling large volumes of documentation
• Good organisational and time management skills to meet deadlines
• Strong communication skills with the ability to handle confidential information discreetly

Job Scope & Responsibilities

• Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
• Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
• Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
• Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
• Place customer orders accurately with the appropriate supplier or principal.
• Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
• Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
• Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
• Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.

Business Scope

• Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
• Manage the supply of marine lubricants for major brands through Unimarine’s diverse portfolio and market offerings.
• Support the export of marine products to regions where supply availability is limited, leveraging Unimarine’s global partner network.

Requirements

• Strong command of written and spoken English;
• Positive attitude with strong teamwork and collaboration skills.
• Enthusiastic, detail‑oriented, and highly responsible.
• Trustworthy, ethical, and able to handle sensitive commercial and operational information.
• Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.

Key Responsibilities

• Lead and manage overall marine operations, ensuring smooth execution across all vessels/projects
• Develop and implement operational strategies to improve efficiency, cost control, and service delivery
• Oversee daily operations, including vessel performance, scheduling, and resource allocation
• Ensure compliance with regulatory, safety, and industry standards
• Manage and mentor operations teams, driving performance and accountability
• Liaise with clients, charterers, and key stakeholders to ensure service excellence and strong relationships
• Monitor budgets, P&L, and cost performance, identifying areas for optimization
• Handle escalation of operational issues and provide strategic solutions

Requirements

• Degree in Maritime Studies, Engineering, Logistics, or related field
• 10–15 years of maritime experience, with at least 5 years in a leadership role
• Strong background in vessel operations / fleet management
• Proven experience in team leadership and stakeholder management
• Solid understanding of commercial operations, contracts, and cost control
• Ability to operate in a fast-paced, decision-driven environment