Total 10,181 job vacancies in Singapore

CORE RESPONSIBILITIES AND TASKS

· The enforcement of safe systems of work and holding those below them in the management structure

accountable for their health and safety performance.

· The provision of safe equipment, safew orking environment and ensuring all employees/contractors are

provided with and wear the appropriatepersonal protective equipment.

· Ensure employees are adequately informed,instructed, trained, and supervised to safely carry out work for

which they are engaged in.

· Ensure a safe working environment,striving for zero recordable injuries in compliance with internal policies and

external legislation, through the deliveryof key enabling activities (e.g. Near Misses, Safety Observations, timely

completion of actions). Ensure that safetyand environmental incidents are fully investigated and the appropriatecountermeasures established.

· Supervises staff to include hiring,training, evaluating performance, providing compensation recommendations,

and determining disciplinary actionswhenever necessary

· To manage a team to ensure thatproduction operations are carried out in the most efficient manner whilst

ensuring both internal and externalcustomer requirements are satisfied.

· To ensure the promotion of a continuousimprovement culture and high morale. To show consistent

improvement in the areas of safety,quality, service and cost.
THIS POSITION REPORTS TO: VP of Operations APAC > Area Director of Operations > PlantManager - Site >

Ops Manager – Production or Site

PHYSICAL REQUIREMENTS

Actively inter-acting with subordinates,peers in person, face-to-face discussions, walking between areas of

production site.

1. Seeks to understand customers—Activelygathers and leverages information to understand current and

emerging customer business priorities,problems, expectations, and needs; seeks customer feedback and

suggestions for improving products andservices.

2. Identifies customer serviceissues—Identifies barriers that impact customer service and retention.

3. Drives customer-focused practices—Usesunderstanding of customer needs to institute processes, procedures,

partnerships, performance expectations, andtraining that will improve customer satisfaction and prevent

service issues from occurring.

4. Assures customer satisfaction—Setspriorities and makes decisions that consider customer impact; measures

customer satisfaction and retention toensure that customer solutions, practices, and procedures are carried

out and achieve their objectives.

Decision Making

Identifying and understanding challengesand opportunities by gathering, analyzing, and interpreting quantitative andqualitative information; choosing the best course of action by establishingclear decision criteria, generating and evaluating alternatives, and makingtimely decisions; taking action that is consistent with facts and optimizesprobable consequences. Decision Making supports our business driver of Driving Efficiency.

Key Actions

1. Holds others accountable for safety—Sets clear expectations for compliance with safe operating practices;

verifies own and others’ precision and competence when implementing procedures that affect safety;

immediately addresses practices and behaviors that create safety hazards.

2. Evaluates risk—Assesses and manages risk in all decision making; considers impact of decisions and actions on

own and others’ safety.

3. Inspires commitment to safety—Emphasizes the individual, team, and organizational benefits of safety

programs and procedures; reinforces others ’ideas and actions taken to eliminate hazards.

4. Encourages open communication—Supports those who voice safety concerns, ensuring no retribution or

blame for speaking up; raises difficult safety issues to leaders and peers; dedicates time to two-way discussion

about safety and incident prevention.

Planning and Organizing

Establishing an action plan for self and others to complete work efficiently and on time by setting priorities,

stablishing timelines, and leveraging resources. Planning and Organizing supports our business drivers of Executing a

Competitive Strategy and Driving Efficiency.

Aligning Performance for Success

Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness. Aligning Performance for Success supports our business drivers of Building a High Performance Culture and Increasing Global Focus.

Key Actions

1. Sets performance goals/objectives—Sets specific, measurable, attainable, realistic and timely performance
advocating that cultivate trust. Leading a Culture of Trust & Integrity supports our business driver of Building a High Performance Culture.

Key Actions

1. Demonstrates personal integrity—Sets an example for others by being honest, keeping commitments, and

behaving consistently; keeps sensitive information confidential; adheres to moral, ethical, and professional

standards, regulations, and organizational policies.

2. Encourages disclosure—Shares feelings, intentions, rationale, and experiences so that others understand

personal positions and feel comfortabledoing the same; admits mistakes; creates a safe environment for

disclosure by asking for others’ thoughts and feelings, empathizing with their concerns, and rewarding them for

sharing; confronts negative reactions toothers’ disclosures that jeopardize open communication.

3. Facilitates an open exchange of ideas—Listens and objectively considers others’ ideas and perspectiveswhile

encouraging others to do the same; rewards others for contributing ideas and building on others’ ideas;

confronts negative reactions to others ’ideas that jeopardize this open exchange.

4. Advocates for others—Communicates confidence in others’ ability to succeed; gives proper credit for others’

contributions; stands up for deserving others and their ideas even in the face of resistance or challenge;

expresses empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect,

and fairness.

Customer Focus

Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Financial Performance.

DIMENSIONS

(RECORD MEASURABLE AREAS UPON WHICH THEPOSITION HAS DIRECT OR INDIRECT CONTROL: BUDGETS, COST OF MATERIAL PURCHASED,PEOPLE SUPERVISED DIRECTLY OR THROUGH SUBORDINATE SUPERVISORS, ASSETS MANAGED,SALES, ETC

1. REQUIRED DIMENSIONS

- Facility Type: Non-Union

- Contacts: Internal / Vendors /Colleges/Universities/ Recruiters Job Applicants

- # of Employees Supported: Approximately a team of 12-14 (operators, supervisor, engineer, administrator)

- # of Direct Reports: 12-14 operation staffs

- Geographic Regions Supported: Primarily Singapore, SEA/Other regions as required.

- Decision Making Authority: Primarily Production. Support other functions as required.

POSITION REQUIREMENTS

1. 1 FORMAL EDUCATION:

Required:

· Degree in chemical engineering preferred or equivalent, with relevant experience in chemical processing

environment/coating industry.

1. 2 KNOWLEDGE & EXPERIENCE:

·        Excellent interpersonal, influencing, coaching, and negotiating skills.

·        A proven track record in managing change within a diverse environment.

·        An articulate communicator both written and verbal.

·        Ability to effectively build And manage human relationships.

·        Has enthusiasm and patience to develop others. Values strong teamwork.

·        Numerically astute with the ability to analyze data and drive the appropriate actions.

·        Professional and positive attitude with a high standard of work ethics.

·        A strong customer orientated and service focus.

·        Passionate about sustaining standards as a base from which to improve. Produces dynamic and creative but appropriate, pragmatic improvement.

·        Proficient at producing and presenting proposals and able to demonstrate objective analytical skills and business acumen. Being composed and capable of crisis management.

·        Hands on approach and attitude.

·        Continuous improvement is a core value.

·        Self-motivated

1. 3 TECHNICAL/SKILL REQUIREMENTS:

· Production planning experience advantageous

· Good spoken English is a must.

· Good presentation/Communication skills

· Advanced PC skills essential/Excellent Microsoft Office skills

· Strong financial and commercial awareness essential.

· >5 Years of production/process experience

· People management experience is preferred.

2. SKILLS

Coaching

Budgets

Leadership

Microsoft Office

Analytical Skills

Production Planning

Business Acumen

Articulate Communicator

Customer Satisfaction

Customer Focus

Crisis Management
Customer Service

Decision Making

People Management Experience

Chemical Engineering

· To support the OperationalSupervisors/Team Leaders with their direct reports to ensure they appropriately

manage their teams and reward, motivationand performance managed wherever appropriate.

· Deliver the production plan, on time andto the desired product quality.

- Working with the Quality team to ensureinvestigation of quality incidents and track action completion.

Improve equipment and processes toeliminate quality loss. Deal and resolve product rework in a timely

manner. Ensure appropriate and accurateperformance data is collated. Ensure manufacturing, filling and

packing efficiencies are performed asbudgeted and deliver improvements in these efficiencies through

reduction of losses.

- Continually reduce waste, striving for areduction towards a zero waste loss culture. Ensure accurate stock

management. Ensure adequate manning levelsto enable the factory objectives to be achieved. Manage

performance within the team using theSherwin-Williams policies and procedures to achieve optimal efficiency andoperational performance.

- To ensure that Supervisors/Team Leadersand Operation personnel are actively involved in improvement

initiatives.

- To prepare reports and participate inmanagement and other routine meetings as required.

- To liaise with other personnel anddepartments to ensure the smooth running of the whole of Operations on

site.

- Performs other duties as assigned.
1. TRAVEL REQUIREMENTS: (TIMESPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION) 10%

ORGANISATION CHART

Key Actions

1. Identifies problems andopportunities—Recognizes problems and opportunities and determines whether

action is needed.

2. Gathers information—Recognizesthe need for and collects information to better understand problems and

opportunities.

3. Interprets information—Integratesinformation from a variety of sources to detect trends, associations, and

cause-effect relationships.

4. Generates alternatives—Createsrelevant options for addressing problems and opportunities that will achieve

desired outcomes.

5. Evaluates alternatives and risks—Assessesoptions against clear decision criteria while considering

implications and consequences.

6. Chooses an effective option—Selectsthe most viable option from a set of alternatives.

7. Commits to action—Implementsdecisions or initiates action with appropriate urgency.

8. Considers others’ perspectives—Involvesothers throughout the decision-making process to obtain better

information, generate alternatives, andensure buy-in to the resulting decisions; builds consensus when

appropriate.

Safety Leadership

Actively protecting others’ well-being,ensuring compliance with safe operating procedures, and inspiring others’

commitment to create and maintain a safework environment. Safety Leadership supports our business drivers of

Driving Efficiency and Building a HighPerformance Culture.

goals/objectives that align with broaderwork group and organizational priorities; identifies measures for

evaluating goal/objective achievement.

2. Establishes approach—Identifiesthe behaviors, knowledge, and skills required to achieve goals/objectives;

identifies critical areas for focus andevaluation.

3. Involves others—Emphasizesshared responsibility for managing performance by coaching and helping direct

reports set goals/objectives, establish anapproach, identify learning opportunities, and track performance

progress; engages others in finding ways toachieve difficult expectations and improve results.

4. Fosters a coaching environment—Ensuresthat support is available to help the individual reach

goals/objectives; builds others’ sense oftask ownership and confidence by offering to help generate ideas, make

decisions, obtain resources, and overcomebarriers.

5. Tracks performance—Implementsa system to track performance against goals/objectives and the

development of appropriate behaviors,knowledge, and skills.

6. Evaluates performance—Holdsregular formal discussions with each direct report to discuss progress toward

goals/objectives and review performanceresults; evaluates each goal/objective, behavior, knowledge, and skill

area by sharing relevant data and examples.

7. Builds rapport—Maintainsself-esteem when providing performance feedback by acknowledging contributions

and improvements and by focusing on facts,not personal characteristics.

8. Champions diversity andinclusion—Advocates the value of diversity and inclusion as a competitive

advantage; immediately addressesinappropriate behavior.

Leading a Culture of Trust &Integrity

Fostering a work environment that encouragespeople to act with integrity and treat each other and their ideas with respect;creating and protecting a high-trust environment by setting an example,

operationalizing customer service as avalue. Customer Focus supports our business driver of Increasing FinancialPerformance.

DIMENSIONS

(RECORD MEASURABLE AREAS UPON WHICH THEPOSITION HAS DIRECT OR INDIRECT CONTROL: BUDGETS, COST OF MATERIAL PURCHASED,PEOPLE SUPERVISED DIRECTLY OR THROUGH SUBORDINATE SUPERVISORS, ASSETS MANAGED,SALES, ETC

1. REQUIRED DIMENSIONS

- Facility Type: Non-Union

- Contacts: Internal / Vendors /Colleges/Universities/ Recruiters Job Applicants

- # of Employees Supported: Approximately ateam of 12-14 (operators, supervisor, engineer, administrator)

- # of Direct Reports: 12-14 operationstaffs

- Geographic Regions Supported: PrimarilySingapore, SEA/Other regions as required.

- Decision Making Authority: PrimarilyProduction. Support other functions as required.

POSITION REQUIREMENTS

1. 1 FORMAL EDUCATION:

Required:

· Degree in chemical engineering preferredor equivalent, with relevant experience in chemical processing

environment/coating industry.

1. 2 KNOWLEDGE & EXPERIENCE:

·        Excellent interpersonal,influencing, coaching, and negotiating skills.

·        A proven track record inmanaging change within a diverse environment.

·        An articulate communicator bothwritten and verbal.

·        Ability to effectively buildand manage human relationships.

·        Has enthusiasm and patience todevelop others. Values strong teamwork.

·        Numerically astute with theability to analyze data and drive the appropriate actions.

·        Professional and positiveattitude with a high standard of work ethics.

Job Description:

• To perform test using advanced instruments such as UVVIS, ICPOES, FIA, GCMS etc.
• To carry out testing of samples to deliver prompt testing result to customers.
• To ensure that all machines and instruments are properly cleaned and well maintained.
• To conduct calibration and preparation of reagents when needed.
• Prepare yearly assessment and deal with the assessment by external audit team such as SFA, SAC.
• Practice good housekeeping in lab and always maintain cleanliness of lab.
• New task will be assigned whenever it is necessary, such as provide training to intern during their internship in the lab, etc.

Job Requirement:

• Degree in chemistry / material science or relevant field.
• Diploma in chemical process or relevant field.
• Fresh graduate are welcome to apply.
• Be a good team player and render cooperation to superior and colleagues.
• To show good working attitude in workplace, such as self-discipline, take initiative to learn & solve issues, good leadership etc.
• Able to cope in a fast paced environment.

What you will do

The incumbent is responsible for the smooth administrative operations at Day Hospice Centre. He or She assists the Assistant Day Center Manager to look after the patients with life limiting illnesses referred to the Day Hospice. He or She must demonstrate the ability to care, to communicate effectively with the patients and/or caregivers they are serving. He/she is to ensure holistic and Person-Centred care are delivered to all patients. He/she is also expected to participate in organising activities for daily programme and support in some administrative duties.

Who you are

• Diploma or GCE "O" level preferred.
• Have experience in managing kitchen duties.
• Preferably minimum 3 year of working experience as Healthcare Assistant.

Remuneration will be commensurate with the candidate’s qualifications and experience. If you are ready to make a difference and be part of a greater purpose, please submit your application with the following details:

• Detailed resume
• Current and expected salary

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Skin Care and Cosmetics Manufacturing
• Position Title: Warehouse Assistant
• Working Location: North – Ang Mo Kio (Require taking few bus stops)
• Working Hours: 5.5 days / Mon-Fri: 9am-6pm, Sat:9am-1pm
• Salary Package: Up to SGD 2300 + AWS + Medical & Dental Benefits
• Duration: Permanent

Key Responsibilities

• Ensure goods are received, stored, retrieved, and dispatched safely and on time.
• Identify areas for improvement and support efforts to improve productivity.
• Manage warehouse systems and processes to improve efficiency and time management.
• Monitor deliveries of raw materials for production and ensure stock is arranged and issued using the FIFO system.
• Assist with incoming and outgoing shipments.
• Maintain clear and accurate identification and labelling of warehouse materials.
• Create and implement an effective materials transfer process.
• Monitor stock levels to ensure minimum quantities are maintained and support future capacity planning.
• Support the production department by preparing raw materials and packaging materials based on stock-out request forms and BMR lists.
• Conduct monthly physical inventory checks and audits.
• Prepare monthly inventory reports for raw materials, packaging materials, and finished goods by the end of each month. Provide finished goods inventory reports when requested by management.
• Ensure the warehouse and receiving/distribution areas are safe, clean, secure, and well maintained at all times.
• File and organize warehouse-related documents.
• Carry out other duties or tasks assigned by management or supervisors.

APPLY NOW!!!

• Minimum Secondary or O-Level qualification.
• Required skill(s): MS Excel, MS Word, Computer literate
• At least 3 year(s) of working experience in the related field
• Forklift License will be advantage
• Able to perform hands-on warehouse tasks and work independently.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83030 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Assisting engineers with the design, creation, and assembly of machines, systems, and their components.
• Performing tests and inspections to verify designs and ensure quality control, which may involve using measurement metrology or engineering simulations.
• Supporting the repair, maintenance, and troubleshooting of systems and equipment
• Following workplace safety and health (WSH) procedures, preparing documentation, and ensuring compliance with relevant standards (e.g., ISO 9001, ISO 14001, ISO 45001).
• Working closely with engineers, project teams, and technical support staff to meet project requirements and provide feedback.
• Applying specific technical skills related to the project, which could range from using automation control for machines to working with software development lifecycle methodologies. 

Requirements

• Min Diploma in Mechanical, Electrical, Computer Science or relevant
• Min 1 year of working experience

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge in rejecting damage items and record discrepancies.
• Responsible for verifying shipment content against shipping documents provided.
• Responsible for assist in material picking against pick list and packing of outbound shipments.
• Responsible for the Data entry into ERP system.
• Taking charge of assisting Logistics Officer in coordinating with logistics provider on shipment collection.
• Visual inspect material for defects and report these and any unusual situation immediately.
• Operate lift trucks, hand trucks, forklifts, stackers, or any other lifting or material handling equipment/device to move, convey, or hoist materials or products
• Maintain good housekeeping practices in work area

Requirements:

• Min O level and above
• Min 3 years of working experience as Logistic Assistant
• Proficient in Ms Office
• Possess a Class 3 Driving License and Forklift Licen

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

RESPONSIBILITIES

· To porter clients, such as from the various departments (day care blocks) to the rehab department in accordance to clients’ treatment schedule.

· To ensure the safety and well-being of the clients under your care at all times. To be aware of safety procedures and never to leave clients unattended.

· To provide person-centric model of care in daily operations.

· To monitor clients during treatment to ensure their safety.

· Assist clients in Activities of Daily Living (ADL) activities (e.g., urinary catheterization and urinary drainage system care), accompany clients to the toiletand assist them in elimination needs if necessary.

· To assist clients with other nursing care or first aid (e.g., wound dressing).

· Preparing clients and therapy equipment before each therapy session.

· To provide necessary feedback/ information with regards to clients’ behaviour to the therapist.

· To be responsible for up keeping and maintenance of all therapy equipment and report any maintenance and repair required of the equipment.

· To maintain the cleanliness of the department.

· To ensure that the department is locked up at the end of the day.

· To work in liaison with the volunteers who are helping in client activities/sessions.

· To attend and contribute regularly at the following:

1. Staff meetings
2. Case conference
3. In-service and client/caregiver support programmes.

REQUIREMENTS

· At a minimum completion of Secondary education or equivalent

· WSQ Certificate in Healthcare Support (Nursing Care) or relevant certificate preferred.

· A team player with good interpersonal communications skills

· Experience in caring for clients with dementia preferred.

Job Description

- Organize Company/branch events and meetings
- Keep track of Company SOPs and documentations
- Prepare and keep track of agreements, letters, memos
- Manage Tenancy matters
- Perform Medisave, CHAS and AIA/IHP claims online, tally payments and present report on monthly basis
- Prepare reports for analysis and planning
- Prepare fee statements for doctors
- Process invoices and claims
- Calculation of staff working hours and management of leave records for staff
- Handle queries from accountant and branch staff
- Filing/scanning
- Other projects or administrative duties as assigned

Requirements
- Required traits: meticulous, organized, responsible, willing to learn, high integrity
- At least 2 years of experience preferably in admin and accounting
- Basic accounting knowledge and experience
- Proficient in MS Office especially MS Excel skills and comfortable learning new software
- Work well with deadlines
- Good time management
- Able to work with a sense of urgency
- Good interpersonal and communication skills
- Able to work well both independently and as a team player

Benefits
- 5 Days work.

- Convenient working location, office at Sunset Way.

- Team Performance Bonus

- Medical/Dental Benefit

- Annual Leave

Job Description

• Industry/ Organization Type: Precision Manufacturing
• Position Title: Assistant Mechanical Engineer
• Working Location: Commonwealth
• Working Hours: 5 days (Mon – Fri, 8.30am – 6.00pm)
• Salary Package: Basic salary up to $3,300 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Help in creating mechanical system designs, including calculations, selecting components, and making drawings.
• Prepare detailed engineering drawings and specifications for mechanical parts and systems.
• Review and verify design calculations for accuracy.
• Monitor project progress according to schedule and budget.
• Maintain project documentation, including technical reports and meeting notes.
• Coordinate with vendors and subcontractors to ensure timely delivery of materials and services.
• Assist with the on-site installation and setup of mechanical systems.
• Conduct quality checks on installed equipment and materials.
• Identify and troubleshoot technical issues during construction.
• Prepare purchase orders for mechanical components and equipment.
• Evaluate vendor proposals and source materials based on specifications.
• Research new technologies and materials relevant to mechanical engineering projects.
• Analyse engineering data to identify potential issues and suggest solutions.

APPLY NOW!!!

• Diploma or Degree in Mechanical Engineering or a related field.
• Solid understanding of mechanical engineering principles, including material and design, assembly techniques.
• Skilled in utilizing Solidworks software for drawing creation and modification.
• Ability to read and interpret technical drawings and specifications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

· Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.

· Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.

· Report Submission: Review, vet, and submit reports to clients within established deadlines.

· Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.

· Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.

· Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.

· Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.

· Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.

· Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.

· Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.

· Client Support: Assist clients with queries and provide timely responses to their concerns.

· Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.

· Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.

Job Responsibilities:

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
• Delivering sales, outstanding customer experience, and operational expectations.
• Maintaining personal and productivity goals.
• Connects with every customer by asking open-ended questions to assess needs.
• Ability to learn and share the expertise of products and trends to fit customer’s needs.
• Maintains an awareness of all product knowledge, and current or upcoming product/trends.
• Contributes to a positive and inclusive work environment.
• Any other ad hoc duties assigned.

Requirements:

• GCE ‘N’ / ‘O’ levels with a pass in English or equivalent.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to work on rotating shift, weekends and public holidays.