Total 20,707 job vacancies in Singapore

Job Description

We are looking to hire a Area Manager who will be responsible for driving and delivering sales revenue in line with the budget while managing costs and maintaining the service and hygiene standards with the operations team.

This individual will be in-charge of our food court operations and drink stall management.

Responsibilities:

Business Operations

• Work closely with management to integrate strategic business continuity management into organization’s operations to achieve business goals

• Responsible for the business performance, financial and budget planning of the business unit

• Involved in the set up and expansion plans for new concepts and brands

• Analyse business performance to optimise sales and profitability

• Work closely with functional support departments as to align with strategic business objectives.

• Facilitate innovation process within the business unit

Customer Service

• Develop and implement service operations processes

• Drive service quality and customer satisfaction

• Drive customer loyalty for service excellence

People Management

• Oversee all staff related matters including such as hiring, training, performance management, and disciplinary matters

• Develop managers and high-potential employees through organizational talent capability reviews

• Lead, coach and motivate managers to develop organizational and governance strategies and achieve goals

• Facilitate innovation and lead managers to manage change

Adhering to Quality and Standards

• Manage compliance with F&B hygiene policies and procedures

• Oversees restaurants standards and maintenance

Requirement: 6 days work week

Skills/Qualification

• At least 5 years of experience in F&B environment

• Minimum 3 years exposure in managerial position in F&B operations

• Passionate and interest in F&B operations

• Strong business acumen, critical thinking and analytical skills.

• Determination to succeed and ability to deliver results

• Good problem solver and self-confidence in decision making.

• Ability to lead and inspire the team to achieve organizational goals.

• Strong inter-personal skills and to lead by example with hands-on-approach.

• Ability to identify the market trends and creative to new ideas to stay ahead of competition.

About your role: 

In this role, you will lead, develop, and inspire a high-performing team responsible for the deployment, optimization, and readiness of PD tools across the Footwear and Equipment organization, serving as the primary interface between PD and Platform teams. Your leadership will be instrumental in driving the preservation and management of organizational knowledge by ensuring the development, maintenance, and updating of SOPs, as well as standardizing internal processes to minimize knowledge loss and ensure continuity.  

You will champion the development of technical and nurture future talent, particularly in footwear technology, by promoting targeted training and development initiatives. You will ensure the consistent use of best practices, tools, and processes, translating enterprise frameworks and strategic initiatives into practical, brand-relevant solutions for your team and the broader organization.  

Your responsibilities will include (but not limited): 

• Knowledge Preservation  

• Oversee the preservation and management of organizational knowledge to ensure continuity and minimize knowledge loss; 

• Map, standardize, and document internal processes by developing, maintaining, and updating SOPs. 

• Capabilities Development  

• Lead the development of technical skills within the team and nurture future talent with a focus on footwear technology. 

• Drive continuous enhancement of the Product Development team's technical capabilities through targeted training and development initiatives. 

• Define, promote, and ensure the consistent and effective use of best practices, tools, and processes across the organization. 

• Translate enterprise frameworks and strategic initiatives into practical, brand-relevant solutions for the team and broader organization. 

• Drive operational excellence by leading initiatives related to development execution, governance, and reporting. 

• Ensure alignment and collaboration across regions, brands, and vendors to maintain high standards and unified processes. 

• Development KPI Governance & Intelligence  

• Establish and oversee governance of KPIs to measure and drive performance. 

• Support and enforce milestone adherence and execution discipline throughout project lifecycles. 

• Deliver fact-based insights and PD intelligence to enable informed, data-driven decision making. 

• Tools Adoption & Readiness  

• Lead the deployment, optimization, and readiness of Product Development tools, serving as the primary liaison between Product Development and Platform teams (e.g., PxM, PSE). 

• Ensure consistent and effective utilization of tools across teams and functions. 

• Define, align, and promote best practices for tool usage and process implementation across brands in collaboration with platform teams. 

• Own and lead category-specific business initiatives, translating enterprise frameworks into actionable results at the category level. 

• Operational Execution  

• Oversee SMS PO management for all brands, including resolving discrepancies, tracking PR/PO conversion, ensuring PO acknowledgment and system updates, confirming sample packaging, and monitoring shipping and communications with brands/regions. 

• Manage ECN (Engineering Change Notice) data to maintain accuracy and process integrity. 

What we will be looking for in you: 

• Knowledge of the product category within the scope of this role with proven experience - good understanding of manufacturing processes, materials, and construction methods; 

• You will be coaching and developing your team, providing timely constructive feedback enabling them to excel and realize their potential. 

• Proven leadership experience in managing multi-cultural teams and ability to influence stakeholders on a global level to advance business goals. 

• Product Development or Technical expertise will be an advantage. 

• Drive and passion to make a difference, presenting a growth mindset that role models positivity and curiosity to your team and peers. 

• Executive presence – you will be capable of capturing your audience’s attention, being composed and well prepared. 

• Ability to lead, facilitate and champion change. 

• Good business acumen and understanding of the competitive global business environment, as well as an awareness of economic, social and political trends that impact the organization’s global strategy. 

Key Attributes: 

• Embodies the highest level of personal and professional integrity and ethics. 

• Passion for product and a consumer-first mindset; 

• Able to manage complex and conflicting interpersonal interactions with others, solve problems, make decisions, operate independently and with discretion, and work effectively under pressure.  

• Possesses excellent organizational and analytical skills and prioritize and can successfully execute multiple tasks/projects. 

• Able to collaborate with peers and superiors while building relationships with individuals and organizations across the globe.  

• Maintains a global perspective and is culturally sensitive and aware.  

• Demonstrates a creative, energetic, and motivated spirit. 

Desirable Qualifications & Competencies: 

• Bachelor’s degree in Industrial Engineering, Supply Chain, Business, or related field. MBA is a plus; 

• Minimum 7–10 years of experience in the field of process engineering or manufacturing , with at least 3 years in a senior managerial role; 

• Experience working with overseas factories, and a multi-cultural factory management team;  

• Proven experience in leading & developing team. 

• Proficient in Microsoft Office, PLM systems, and production planning tools. 

• Willingness and ability to travel extensively within the region. 

• To be worked at Roasted Delight stall located at Coffeeshop.
• Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients
• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards
• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment
• Buying, weighing and storing ingredients and food supplies
• Operating a variety of kitchen appliances and instruments including cutters, knives and mixers.
• Working hour : 9am-9pm
• At least 2-3 years experience

Summary:

Reporting to EAM of F&B – Business Development Manager for Food and Beverage is responsible for driving revenue growth, building strong relationships with key clients, and developing strategic sales plans to promote F&B outlets and meet revenue targets. You'll work closely with internal F&B teams to deliver exceptional customer experience, leveraging customer insights and market trends to optimize business performance and exceed client expectations, ultimately driving business growth through effective marketing and sales strategies, integrating online bookings with TableCheck, Simphony, and POS systems, targeting a 15% YoY revenue growth.

Job Description

• Develop and execute sales strategies to meet revenue targets

• Build and maintain relationships with corporate clients, event planners, and other key stakeholders

• Manage customer relationships, ensuring excellent customer satisfaction through effective table management and Symphony systems utilization

• Analyze customer data to identify opportunities for upselling, cross-selling, and improving customer experience

• Collaborate with marketing team to develop promotional campaigns and integrate online business channels (e.g. social media, online ordering, delivery platforms)

• Lead and train F&B team to achieve sales targets and provide excellent customer service

• Monitor and report on sales performance, identifying areas for improvement

• Drive partnerships for festive and seasonal business optimization (e.g., Mooncake, NYE, CNY, Dumpling festivals)

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Aftermarket Sales Manager (MRO Business Development/APAC)

Location: Seletar

Salary: To commensurate with experience

Our client is a US aerospace manufacturer. They manufacture military rotorcraft as well as commercial helicopters. Our client also involves in wholesale of aircraft equipment and aircraft supplies (including aeronautical equipment).

Job Summary :

• To lead business growth, strengthen key customer relationships, and drive strategic sales initiatives across the region

Responsibilities:

• Own and grow aftermarket sales across APAC, driving revenue and market expansion
• Build and manage relationships with key helicopter operators, MRO providers, and aviation partners
• Identify, develop, and close new business opportunities across services, parts, and support solutions
• Lead proposal strategy, pricing alignment, and contract development with cross-functional teams
• Act as the primary interface between customers and internal support teams
• Drive pipeline growth and forecasting through Salesforce
• Represent the company at industry events, trade shows, and MRO conferences

Requirements:

• 10+ years’ experience in aviation, ideally within helicopter MRO or aftermarket services
• Excellent track record in sales, business development, or customer success
• Deep understanding of rotorcraft maintenance, repair, and overhaul environments
• Proven ability to influence senior stakeholders and close complex deals
• Experience working across multicultural markets in Asia-Pacific
• Excellent commercial acumen and strategic thinking
• Experience with rotorcraft OEMs or helicopter platforms
• Salesforce proficiency
• Technical certifications (A&P license, pilot license, etc.)

Why Join Us

• High-impact regional role with high growth potential
• Exposure to global aviation leaders and key industry players
• Collaborative, international environment
• Opportunity to shape aftermarket strategy in a high-growth region

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Qualifications

Job responsibilities

• Serve as a high-level individual contributor and thought leader, partnering with App Ads engineering and product leads to facilitate strategic, data-driven decision-making and facilitate cross-functional knowledge sharing.
• Conduct sophisticated quantitative analysis of performance metrics and market dynamics to drive business outcomes and long term product strategy that align with KPIs.
• Lead the development of advanced experimentation and measurement frameworks to design business-critical tests that deepen understanding of the ads ecosystem and refine product roadmaps.
• Design comprehensive data tracking plans and infrastructure for new feature launches, performing deep dives into session-level trends to prioritize engineering resources and identify growth opportunities.
• Build centralized business metric hubs to monitor key performance drivers, providing early intelligence on competitive risks, market opportunities, and the overall health of the App Ads business.

Minimum qualifications

• Bachelor's degree in a technical field, or equivalent practical experience. 
• 8 years of experience in program management.
• Experience with the software development life cycle and managing engineering programs.
• Experience with designing and executing A/B testing, incrementality testing, or advanced measurement frameworks and statistical modeling.

Preferred qualifications

• Experience leading large-scale, complex programs to deliver innovative and high-impact solutions.
• Experience in software programming or with scripting languages (R, SQL, Python, etc.).
• Experience applying advanced statistical modeling and quantitative methods to drive data-informed decision-making.
• Experience translating business challenges into structured analysis.
• Experience with the digital advertising ecosystem.
• Strong stakeholder management and communication skills.

Product area

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

Job description

There's no such thing as a "safe system" - only safer systems. Our Security team works to create and maintain the safest operating environment for Google's users and developers. As a Security Engineer, you help protect network boundaries, keep computer systems and network devices hardened against attacks and provide security services to protect highly sensitive data like passwords and customer information. Security Engineers work directly with network equipment and actively monitor our systems for attacks and intrusions. You also work with software engineers to proactively identify and fix security flaws and vulnerabilities.

You are a recognized expert in at least two security domains and use your leadership skills to manage a team that sets the direction and goals for solving Google-wide problems. You identify fundamental security problems at Google and drives major security improvements in Google infrastructure.

Additional job description

As the foundational Security Engineering Manager for Google Vulnerability Rewards Program (VRP) in Singapore, you will lead a team of security and software engineers. You will scale our vulnerability handling capacity by architecting AI-driven agents for triage, reproduction, and automated bug fixing. Beyond operations, you will drive unified risk reporting and lead large-scale remediation projects to eliminate entire vulnerability classes across Google.You are a proven leader with a technical foundation and broad application security expertise—spanning web, mobile, API, and threat modeling.

Qualifications

Job responsibilities

• Maintain a high level of operational independence while collaborating closely with global leads in the US and Zurich to align on technical direction.
• Oversee the Singapore-based triage and remediation rotation, ensuring effective vulnerability reproduction, severity assessment, and bug filing for incoming security reports.
• Steer the strategic development of agents and infrastructure to automate vulnerability handling, triage, and conduct variant analysis to reduce manual workloads.
• Build and maintain a unified vulnerability analysis pipeline and dashboarding system to provide executive-level insights into emerging threats and program return on investment (ROI).
• Drive large-scale remediation efforts that eliminate entire classes of vulnerabilities across Google’s products and infrastructure.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
• Experience with the bug bounty lifecycle, including triage, severity assessment, and researcher community management.

Preferred qualifications

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• Experience building or deploying automated tools (e.g., LLM-based agents) for security workflows such as triage automation or bug fixing.
• Experience driving large-scale security improvements and collaborating with product teams to remediate widespread technical issues.
• Proven track record of managing engineering teams and a background in software security, particularly in vulnerability reproduction and variant analysis.

• Established organization with high job stability
• Large scale salesforce project

About the company

Our client is an established organization who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced Salesforce Engineering Manager | Salesforce Platform Lead to join their team. 

About the job

• Strategic Leadership: Define the long-term engineering vision and technical roadmaps for the Salesforce ecosystem to ensure alignment with organizational goals.
  
  
• Architecture & Integrity: Oversee the architectural health and scalability of the enterprise platform, specifically focusing on complex Salesforce implementations.
  
  
• Stakeholder Management: Partner with cross-functional leaders and external agencies to prioritize product backlogs and deliver incremental business value.
  
  
• Team Development: Lead and mentor a team of engineers, fostering professional growth through regular performance coaching and constructive feedback.
  
  
• Operational Excellence: Establish high-standard engineering practices and tools to enhance team effectiveness, reliability, and security.

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in salesforce. Proven track record in 

Salesforce CRM platforms including Sales, Service and Marketing Cloud. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in Salesforce.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

• Drive channel strategy by identifying new partners and strengthening existing relationships.
• Manage partner portfolio to achieve profitable growth and increase revenue through partner sales development.
• Promote the organisation’s products and solutions to partners and create market awareness.
• Identify opportunities to expand business across client subsidiaries or related companies.
• Collaborate with internal teams to ensure smooth execution of partner programs and initiatives.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of experience in sales with a proven track record in B2B IT or cybersecurity products.
• Experience in IT channel management or account management.
• Ability to build and maintain strong partner relationships.
• Strong leadership, teamwork, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Join a forward-thinking organisation where you’ll play a key role in shaping performance management frameworks and driving impactful learning & development initiatives across the business.

Key Responsibilities

• Partner with leadership to enhance and streamline performance management systems, processes, and frameworks
• Support the full annual performance review cycle, including increment and bonus evaluations
• Provide guidance on Performance Improvement Plans and employee development strategies
• Review and update HR policies to ensure relevance and alignment with organisational goals
• Collaborate with stakeholders to implement HR policies, programmes, and transformation initiatives
• Analyse HR data and generate insights for management reporting and decision-making
• Drive continuous improvement in HR processes to enhance operational efficiency
• Support cross-functional projects and organisational transformation efforts
• Contribute to building a culture of continuous learning, ownership, and high performance
• Assist in talent development initiatives, including scholarship and training fund management

Requirements

• Degree in Business Management, Human Resource Management, Information Technology, Engineering, Science, or related discipline
• Relevant experience in HR operations and performance management
• Strong data management and analytical skills, with proficiency in Microsoft Excel (e.g. Pivot Tables, VLOOKUP)
• Experience in policy review, process improvement, or HR transformation projects is advantageous
• Strong communication and stakeholder management skills

If you are keen to contribute to impactful HR initiatives and drive organizational excellence, we’d love to hear from you.

Apply now by sending your resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Summary

Manage and coordinate mobile app release cycles across multiple regions, ensuring readiness for App Store and Play Store submissions, and effectively executing rollback strategies to maintain app stability.

Responsibilities

• Plan and execute mobile app release cycles across different regions to meet launch timelines
• Verify and ensure app readiness for submission to App Store and Play Store, including compliance with platform requirements
• Develop and coordinate rollback strategies to quickly revert app versions in case of release issues
• Collaborate with cross-functional teams to align release activities with product and technical goals

Required competencies and certifications

• Demonstrated experience managing mobile product releases for 3–5 years
• Proficient in using Continuous Integration/Continuous Deployment (CI/CD) pipelines to automate and streamline release processes

Preferred competencies and qualifications

[None provided]

Other Information

• Salary: SGD 6,000 – 9,000/month

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office. 

We are currently seeking a high calibre professional to join our team as a Senior Manager, Alternatives Operations Design and Delivery.

Part of the Alternatives Operations Team, The Alternative Senior Manager – Operations Design and Delivery role, will be located in Singapore, will support directly the Head of Operational Design and Delivery, and will focus on the design and operating model for any new and existing investment capabilities managed and to be introduced to Alternatives Business across countries and entity, with an initial focus on Private Credit, Real Asset and Evergreen strategies.

In this role you will:

• Designing and setting up new operating model related to portfolio/fund’s structure across Alternatives investment capabilities in close collaboration with Product, Investment functions as well as Investment Operations capabilities leads across alternatives investment products until full portfolio onboarding. It would include processes, resources, any 3rd party relationship and infrastructure built
• Supporting any change to existing operating models to reflect any new services, processes and controls
• Developing a global effective operation framework, including complexity ad risk assessment, and comprehensive documentation according to HSBC standards, for all operating models as a member of the Design and Delivery Operations team. The capabilities will be allocated according to capacity, expertise, and background
• Contributing actively and on a continuous basis to end-to end process mapping in close engagement with functional architecture team, 1st line of Defence risk and controls and 2nd Line of Defence to get guidance, support and assurance in the review of the output
• Engaging with global fund services to take part of 3rd party providers relationship and the assessment of their product and technology services related to Alternatives capabilities (fund administrator, loan services, TA, Custodian, cash management solutions…) at the initial set-up as well as on an ongoing basis
• Directly supporting Alternatives Operations Director in any inorganic initiative and potential transaction across countries and capability to participate to due diligence of a new counterparty from an operation perspective, build and assess the integration plan (impact and cost assessment, risk and issues management)

To be successful you will need:

• Degree in Finance, Business, or a related field
• Professional certifications (i.e. CAIA, CFA, ACA, FRM…) and experience in alternatives investments products are distinct advantages i.e Private Credit, Real Assets and Evergreen strategies
• Working experience exposed to products (funds and mandates) from any European or any other local regulations like Hong Kong or Singapore, cross borders taxations and capital structure

• Strong experience managing operational risk in a changing environment
• Must show ability to communicate clearly on complex and diverse subjects and to maintain a high level of professionalism when dealing with clients, investors and colleagues
• Must possess effective project management, organisational and interpersonal skills with proven ability to work to deadlines in an efficient and accurate manner
• Ability to understand and consolidate diverse and complex business information to translate into actions and propose operational and pragmatic solutions
• Demonstrate collaborative and supportive working relationship with the other business departments and functions

Opening up a world of opportunity
http://www.hsbc.com/careers
https://portal.careers.hsbc.com/careers?query=28124&location=Singapore&pid=563774609447048&domain=hsbc.com&sort_by=relevance&triggerGoButton=false

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Regional Business Development Manager to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Regional Business Development Manager:

• Drive sales growth by achieving targets and strengthening key accounts
• Identify and secure new business opportunities with both existing and new customers
• Build and maintain strong client relationships, addressing needs and resolving issues
• Develop strategies to win market share and stay competitive
• Analyse customer trends to retain and grow accounts
• Maintain accurate sales data and pipeline updates in CRM (Salesforce)
• Collaborate with cross-functional teams (engineering, marketing, product) to drive initiatives
• Develop and execute sales strategies to support regional growth
• Generate demand and expand opportunities in MRO and CapEx spending
• Conduct regular client visits, presentations, and follow-ups
• Manage the full sales cycle from lead generation to negotiation and closing
• Stay updated on market trends and competitor activities

Requirement

• Degree in engineering field
• Min 5-10 years of B2B industrial sales experience to F&B Manufacturer
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Responsibilities

• Manage premium and claims accounting, including ledger postings and reconciliations.
• Monitor premium collections, follow up on outstanding broker balances, and resolve queries.
• Prepare credit control reports and provide regular updates on collection status.
• Coordinate with Finance on signings and bookings to ensure accurate premium recording.
• Prepare monthly premium and claims reports(bordereaux) for submission to London.
• Maintain proper documentation and ensure compliance with internal credit control processes.
• Liaise with stakeholders across regional offices for smooth operations.
• Provide guidance and support to team members and assist with ad hoc tasks.

Requirements

• 4–7 years of experience in credit control /accounts receivable.
• Prior experience in insurance or reinsurance preferred.
• Good knowledge of reconciliations, cash accounting, and reporting.

Kindly email your resume in a comprehensive Word format to jacqueline.goh@talentvue.com.sg

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

• Leadership role with autonomy to make key decisions for Application roadmap and strategy 
• Permanent role with an established company 

About the company

Our client is an established MNC with over 20 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced Software Manager to join their team. 

About the job

Guide the complete lifecycle of application development projects. You will lead change management and application projects 

Managing a high-performing team of software Engineers. Providing essential mentorship, training, and performance evaluations. Ensure Operations efficiency: Ensuring that application runs smoothly 

Manage the performance and scalability of technology resources, ensuring all systems are optimized and sustainable for long-term use.

Act as a subject matter expert to identify and implement emerging technologies that provide a competitive edge.

Serve as the primary point of contact for application issues while providing training and regular project updates to end-users and vendors.

Maintain rigorous organizational standards, ensuring all applications comply with security standards 

Skills and experience required

As a successful applicant, you will have at least 10 years of experience in application / software development. Exposure to Java and SQL is required for this role. Proven track record in managing a team is required for this role. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in Software / Application.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

About Centre for Fathering

Centre for Fathering (CFF) is a Singapore non-profit founded in 2000. We promote active fathering, strengthen families, and address issues arising from fatherlessness.

We champion the national Dads for Life and Mums for Life movements, and lead flagship initiatives including Back to School With Dad, Celebrating Fathers, Eat With Your Family Day, and Great Companies for Dads Awards.

Why This Role Matters

•       Shape the national conversation on fatherhood and family life in Singapore.

•       Translate programme impact into stories that move policymakers, corporate partners, donors, and families.

•       Build the public voice of a25-year-old movement as father-inclusive culture gains ground across workplaces, schools, and communities.

Position Summary

The SeniorManager, Communications and Public Relations leads CFF's strategic positioning and public voice, shaping narratives that advance father-inclusive culture, strengthen brand credibility, and inspire public support.

We are looking for an exceptional writer and storyteller who can turn programme outcomes into human-centred stories, with strong editorial judgement and a visual eye to direct design output from in-house and agency partners.

Familiarity with the evolving role of fathers in Singapore is a strong advantage. The role partners with leadership, programme teams, creative partners, and media to drive integrated communications across earned media, digital, campaigns, and thought leadership.

Key Responsibilities

1. Strategic Communications and Editorial Leadership

•       Develop and execute CFF'sintegrated communications strategy, aligned to organisational and fundraising priorities.

•       Position CFF as a leading voice in fathering and family development through research-backed narratives.

•       Advise the CEO and leadership on public messaging, and draft speeches, op-eds, forewords, and high-level correspondence.

•       Translate programme insights into human-centred impact stories and publishable narratives.

•       Oversee newsletters, the annual report, and donor communications, ensuring editorial consistency across channels.

•       Partner with digital teams to align messaging with CRM segmentation and audience lifecycles.

•       Use AI-assisted tools responsibly for research, drafting, and media monitoring, upholding accuracy and source verification.

2. Media Relations and Public Engagement

•       Build relationships with journalists, editors, and media partners across mainstream and vernacular platforms.

•       Develop press releases, pitches, Q&A documents, and interview briefs for spokespersons.

•       Secure meaningful coverage tied to campaign moments and thought leadership opportunities.

•       Report media performance to management and the board — reach, sentiment, and message pull-through.

•       Identify commentary opportunities in national discussions on family, parenting, and workplace culture.

3. Campaigns, Brand, and Creative Direction

•       Lead communications plans for national initiatives (for e.g., Celebrating Fathers, Back to School With Dad)and fundraising campaigns.

•       Direct visual storytelling with designers, videographers, and creative agencies. Graphic design execution is not required, but strong visual judgement and the ability to brief and critique creative output are essential.

•       Align message, design, and audience across social, website, EDM, and print.

•       Own the master content calendar and set the editorial rhythm across platforms.

4. Stakeholder and Partner Communications

•       Develop messaging frameworks for corporate, community, and government stakeholders.

•       Align Dads for Life and Mums for Life communications so both reinforce a coherent CFF brand.

•       Craft fundraising and donor stewardship narratives with the development team.

•       Coach internal teams on message discipline, tone of voice, and brand standards.

What We Are Looking For

Required

•       Bachelor's in Communications, Journalism, Marketing, or related field.

•       6–8 years in strategic communications, PR, or editorial roles.

•       High-quality writing across long-form and short-form formats (portfolio or samples required at application).

•       Track record engaging senior stakeholders and securing earned media.

•       Familiarity with Singapore's media landscape.

•       Sound editorial judgement and ability to work independently in a lean team.

Advantageous

•       Experience in non-profit, public sector, or purpose-driven organisations.

•       Working knowledge of parenting, fathering, or family development issues.

•       Comfort with AI-assisted content, analytics, and media monitoring tools.

•       Bilingual in English and Mandarin, Malay, or Tamil for vernacular media.

How to Apply

Email your CV,a one-page cover note, and two to three writing samples (or a portfolio link)to hr@fathers.com.sg. Shortlisted candidates may be invited to a writing exercise.

Your new company

A premier APAC data centre specialist seeking to hire a Procurement Manager – CAPEX (Data Centre Projects) x 2.

• 1 x Owner Supplied Equipment (OSE) category experience
• 1 x High Voltage (HV) category experience

Location: CBD

Duration: 6 – 12 months contract (ongoing)

Salary: up to $120K per annum(open for negotiation)

Your new role

• Manage the procurement of various categories within the CAPEX domain within Australia.
• Develop, execute and monitor to ensure on-time execution of tenders across multiple countries from supplier on-boarding, RFx initiation, pre-tender briefings, post-tender interviews and clarifications, proposal evaluations, negotiations, supplier recommendations till contract award.
• Achieve efficiencies through bidding, negotiation and strategic initiatives.
• Develop, lead and maintain measurable performance metrics including reporting tendering status, spend analysis, forecasting, lifecycle cost savings etc.
• Identify and onboard new vendors to ensure a reliable and robust supply chain in new and existing markets
• Understand customer requirements to establish and implement a robust procurement plan that deliver value to the business
• Understand trends in customers’ needs and concerns across categories and work with Category managers with a longer-term view.
• Work collaboratively with Category Managers to innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle.
• Identify best practices or issues and implement solutions to ultimately improve procurement service delivery and strengthen stakeholders’ partnerships.
• Collaborate with suppliers to promote sustainable practices that reduces environmental impact and enhance social responsibility.
• Ensure procurement practices adhere to company’s sustainability policies and target
• Facilitate compliance with company’s supplier qualification process
• Provide inputs to support Supply Chain's optimization of the logistics function
• Partner with Supply Chain to build up materials management systems, processes, and tools
• Support the Supplier Relationship Management (SRM) Program through the development and scoring of supplier commercial performance KPIs, attending Supplier Business Reviews (SBRs) and delivering on any assigned action items

What you'll need to succeed

• Bachelor's degree in Engineering, Construction Management, Contract/Cost Management or Business Administration from an accredited university.
• 8+ years’ of relevant experience in a performing procurement related work, contract negotiation and bidding, with 5+ years managing CAPEX categories preferably in the Data Centre space.
• Demonstrated ability to prioritize workload, work with multiple technical and non-technical stakeholders across multiple functions to manage complex projects within cost and schedule to deliver results.
• Demonstrated ability to implement category strategies, develop pricing models, to influence and execute effectively across an organization.
• Excellent communication skills, both verbal and written.
• Highly proficient in MS Office
• Some travel may be required (<25%)

What you'll get in return 
This is an exciting opportunity to join a fast-paced MNC.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or emailErnieza.Zailani@hays.com.sg for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”. 

Are you interested in joining a dynamic global team that is tasked with accelerating growth in our Supply Chain division? Looking for an opportunity to work on exciting new projects, whilst building your network across multiple countries, job functions and seniority levels? The Strategic Growth team is searching for new talent to be based in APAC and this could be your next big career opportunity! 

This role drives business growth by identifying market trends, shaping sector-specific strategies, and developing high-impact growth initiatives for DHL Supply Chain. It blends strategic insight, innovation, digitalisation, and cross‑regional collaboration to deliver new capabilities, accelerate revenue opportunities, and strengthen our competitive edge globally.  

If this sounds like a team you'd like to join … keep reading. 

Your key accountabilities include:  

• Identify sector and cross‑sector trends to support the development of product and growth strategies. 
• Support the definition of global growth priorities across customers, products, geographies, and sub‑sectors. 
• Develop and lead growth initiative projects for an initiative, incl. growth forecasts and go-to-market plans, value proposition, commercialization, sales collateral and knowledge building. 
• Contribute to digitalisation initiatives including business cases, design, prototyping, and pilots 
• Collaborate with similar teams on industry/sector intelligence, ensuring you have an up-to-date view on industry trends.  

What are we looking for from you?

• Strong understanding of sector trends, market intelligence, and competitive landscapes (essential) 
• Ability to develop strategic initiatives, business cases and translate them into executable plans (essential) 
• Skilled in gathering and interpreting market & customer insights to inform growth opportunities (essential) 
• Strong facilitation, messaging, critical thinking and influencing skills (essential) 
• Experience managing cross‑functional and matrix teams across global/regional/local levels (essential) 

Key Responsibilities:

• Plan and manage corporate events, campaigns, and engagement activities from concept through to execution
• Coordinate event logistics including venue arrangements, vendors, scheduling, and technical requirements
• Work closely with internal teams to develop event concepts aligned with brand and business objectives
• Manage event timelines, budgets, and deliverables to ensure successful and seamless execution
• Oversee communications with vendors, partners, and stakeholders to maintain smooth event coordination
• Monitor event performance and prepare post-event reports with insights and improvement recommendations
• Ensure a high-quality guest experience through effective coordination of event programmes and activities
• Identify opportunities to enhance event reach, strengthen partnerships, and improve engagement outcomes

Requirements:

• Minimum Diploma and above
• Strong organisational and multitasking abilities to handle multiple events simultaneously
• Excellent communication and interpersonal skills for effective client and team engagement
• Able to work well under pressure and adapt confidently to last-minute changes or challenges

EA License Number: 25C2980

Disclaimer: By applying, you consent to the collection and use of your personal data for recruitment purposes in accordance with Singapore's PDPA. Your application may be considered for this and other suitable roles.

Overview

We are looking for a highly organised, personable and hands-on Project Manager to support delivery across two client projects over an initial 3-month contract period (May–July), with potential extension later in the year.

This role is ideal for someone who thrives in fast-paced agency environments, can manage multiple moving parts, and enjoys being the bridge between clients, creative teams, production partners and developers.

You will work closely with leadership to ensure projects run smoothly, timelines are met, stakeholders are aligned, and clients feel well supported.

Key Projects

1. Website Build Project

• Manage delivery of a new website build for a key client
• Coordinate between Singapore client stakeholders and offshore development team
• Run timelines, milestones, feedback rounds and QA process
• Ensure communication is clear, timely and professional

2. Brand Activation / Asset Production Project

• Oversee production of campaign / activation assets across multiple formats
• Coordinate designers, vendors, production partners and internal teams
• Track deadlines, approvals and revisions
• Ensure smooth rollout and delivery

Responsibilities

• Own day-to-day project management across assigned accounts
• Build project timelines and keep all parties accountable
• Lead status meetings and follow-up actions
• Manage client communications professionally and confidently
• Anticipate bottlenecks and solve issues proactively
• Coordinate offshore vendors / freelancers where needed
• Track deliverables, budgets and scope changes
• Support founders / leadership team with account servicing needs

Requirements

• Based in Singapore
• Strong communicator with excellent client-facing skills
• Highly organised with strong attention to detail
• Experience managing website / digital projects
• Familiarity with web builds (UX/UI, dev process, CMS, testing, launch workflows)
• Experience in agency, marketing, events or production environments preferred
• Able to juggle multiple deadlines calmly
• Proactive, resourceful and solutions-oriented
• Comfortable working with regional / remote teams

Contract Terms

• Initial 3-month contract (May–July)
• Potential extension for future project phases (Sept–Nov)
• Flexible / hybrid working arrangement
• Monthly retainer / project fee based on experience

To Apply

Please send CV / LinkedIn profile and short note outlining relevant project management experience, availability, and expected monthly fee.

We are seeking a talented and dedicated Senior Client Success Manager (Paid Ads) to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Role Summary

The Client Delivery Manager (CDM) is responsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset