Up to $3,800 Basic Salary + AWS + VB
Nearest MRT: Raffles


Job Description:

* Manage end-to-end trade and sales operations, including order processing, issuance of Proforma Invoices (PI), and coordination of production schedules with relevant stakeholders

* Oversee logistics and shipping processes, including export scheduling, coordination with suppliers, and preparation and verification of shipping documents (e.g., Invoice, Packing List, Shipping List)

* Prepare and distribute export-related documentation to internal and external stakeholders across different regions

* Identify opportunities to improve operational efficiency and proactively implement process enhancements

* Leverage AI tools (e.g., ChatGPT, Claude, and other automation technologies) to streamline workflows, reduce manual tasks, and enhance accuracy in daily operations

* Develop and implement automated workflows for trade operations and documentation processes to minimize human error and improve turnaround time

* Continuously explore and adopt new technologies and tools to optimize business processes and drive operational excellence

* Support and collaborate with internal teams, agents, and external partners to ensure smooth communication and execution of business operations

* Strengthen relationships with existing agents by providing timely support, business updates, and relevant materials

* Assist in preparing marketing materials, proposals, and newsletters to support business development initiatives

* Maintain and update product-related information (e.g., product master data) to ensure accuracy and accessibility for stakeholders

* Participate in identifying and developing new business opportunities, including supporting agent expansion and market development activities

* Contribute to knowledge sharing within the team by documenting best practices, process improvements, and AI-driven solutions


Requirements:

* Possess a Diploma in any field

* Around 2–3 years of working experience in operations, sales administration or operation related role.

* Strong interest in and curiosity about AI tools such as ChatGPT and Claude, with a proactive attitude toward leveraging them for improving work efficiency

* Ability to independently explore new tools and technologies and incorporate them into daily operations

* Capability to identify challenges within existing business processes and propose areas for improvement

* Ability to recognise inefficiencies and redundancies, organise them logically, and take action toward improvement

* Strong communication skills to effectively collaborate with both internal and external stakeholders (e.g., agencies, suppliers)

* Coordination skills to drive tasks forward while engaging multiple stakeholders

* Basic knowledge and/or experience in trade operations, sales administration, or logistics

* Experience using workflow or productivity tools (e.g., Notion, Zapier)

* Basic business-level communication skills in English

* Business level Japanese will be advantages to communicate with Japanese speaking clients and stakeholders.


We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

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Please find Privacy Policy Agreement from the below link.

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Khoo Tiffany

EA Registration No: R22107626

Pasona Singapore Pte. Ltd.

EA License No: 90C4069

We are seeking a Product Operations Specialist to ensure the reliability, performance, and continuous improvement of digital products by working closely with Product, Engineering, and Operations teams.

Responsibilities

• Plan, coordinate, and manage production releases, including preparing release plans, securing approvals, and ensuring smooth deployments with proper rollback and escalation procedures
• Monitor and manage day-to-day system operations, ensuring system stability, performance, and adherence to defined SLAs
• Triage, investigate, and resolve production incidents in collaboration with cross-functional teams, providing timely updates to stakeholders
• Develop, implement, and continuously improve operational processes, workflows, and best practices to enhance efficiency and system reliability
• Analyse system performance metrics and operational data to identify trends, root causes, and opportunities for optimisation
• Conduct post-incident reviews and root cause analysis, and drive preventive measures to reduce recurring issues and improve overall system resilience
• Support production troubleshooting through data querying, log analysis, and system investigation

Requirements

• 3–6 years of experience in Product Operations, Technical Operations, Service Delivery, or a related role within a technology environment
• Proven experience in production support, incident management, and release coordination in SLA-driven environments
• Familiarity with software development lifecycle (SDLC), deployment processes, and working in Agile or DevOps environments
• Basic proficiency in data querying (e.g., SQL) and ability to analyse system logs and performance data
• Hands-on experience with tools such as Jira, Zendesk, ServiceNow, or equivalent ticketing and workflow management systems
• Strong problem-solving, analytical, and organisational skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams
• Proactive mindset with a focus on continuous improvement and operational excellence

Job Summary:

The Manager Project Operations will oversee and manage new and existing hotels development projects, ensure efficient operation of all the front and back of the house functions in the hotel. This person will play a crucial role in improving service quality, and ensuring that the hotel delivers exceptional experiences to its guests. The position collaborates with cross-functional teams to plan and execute guest-centric projects and initiatives, and contribute to the overall operational efficiency and service standard of COMO Hotels.

Key Responsibilities:

Project Planning

• Develop project plans and strategies to enhance the guest experience, aligning with COMO’s brand positioning and objectives.
• Collaborate with hotel management and other stakeholders to identify guest experience improvement opportunities and define project scope, objectives, and deliverables.
• Conduct feasibility studies, research and analysis to gather guest feedback, identify trends, and potential impacts on hotel operations.

Project Execution and Management:

• Coordinate and oversee all aspects of project implementation, ensuring adherence to project plans, timelines and budget.
• Collaborate with cross-functional teams to execute project activities, such as process improvements, technology implementations, and service enhancements.
• Monitor project progress, identify and resolve issues, and proactively manage project risks.
• Conduct regular project meetings, provide updates to stakeholders, and facilitate effective communication among team members.

Stakeholder Engagement:

• Establish and maintain effective relationships with internal and external stakeholders, including hotel management, team members, guests, suppliers, and consultants.
• Collaborate with Planning Committee to gather insights and ideas, ensuring alignment and buy-in for guest experience projects and expectations.
• Act as a liaison between departments, facilitating communication and collaboration to drive guest-centric initiatives.
• Manage stakeholder feedback and concerns, promptly addressing issues and implementing appropriate solutions.

Quality Assurance and Compliance:

• Ensure that all projects meet quality standards, regulatory requirements, and brand guidelines.
• Monitor Guests feedback, review customer satisfaction scores and address any issues or concerns raise by guest.
• Review and analyze hotel LQA scores, offer support to hotels to ensure all meet the minimum goal set by the company.
• Collaborate with relevant departments, such as engineering and procurement, to ensure compliance with safety protocols and industry standards.
• Perform site inspections on the facilities and in the areas of guest service delivery and presentation, and address any deficiencies or deviations.
• Ensure all Operational Department Head have the SOP structure established

Training and Communication:

• Collaborate with the Learning department to develop and deliver training programs related to guest service and experience improvements.
• Provide guidance, support, and coaching to ensure that team members possess the necessary skills to deliver high-quality service.
• Inspire the hotel team to take extra step in creating a memorable COMO journey to our guests.
• Ensure effective communication of project objectives, progress, and outcomes to team members through various channels, such as meetings, newsletters, and training sessions.
• Promote a guest-centric culture throughout the organization by fostering awareness, enthusiasm, and commitment to delivering exceptional guest experiences.

Industry Research and Innovation:

• Stay updated on industry trends, emerging technologies, and best practices related to guest experience and hospitality.
• Conduct research and benchmarking to identify innovative approaches and strategies to enhance the guest experience.
• Collaborate with the marketing department to integrate new technologies and digital solutions that improve guest engagement and satisfaction.

Requirements:

• Bachelor's degree in hospitality management, business administration, project management or a related field (preferred).
• Proven experience as a project manager in hotel operations or in a guest experience-focused role within the luxury hospitality industry.
• Strong project management skills, including planning, execution, and evaluation.
• Excellent organizational and multitasking abilities, with attention to detail and a focus on results.
• Strong analytical and problem-solving abilities, with the ability to make informed decisions and manage project complexities.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Strong customer-centric mindset and a passion for delivering exceptional guest experiences.
• Knowledge of guest service principles, industry trends, and best practices.
• Flexibility to travel and work on-site as required for project management activities

Job Summary

Support app updates and rollout checks while monitoring app ratings and crash reports. Collaborate with QA and product teams to ensure smooth app performance and user satisfaction.

Responsibilities

• Perform checks during app updates and rollouts to ensure successful deployment and functionality
• Monitor app ratings and analyze crash reports to identify issues affecting user experience
• Collaborate with QA and product teams to communicate findings and support app improvements
• Apply basic knowledge of mobile apps to troubleshoot and support app performance

Preferred competencies and qualifications

• Entry to mid-level experience in mobile app support or related roles
• Basic understanding of mobile app functionality and user experience

Other Information

• Salary: SGD 3,500 – 5,500/month

Role Overview – Admin Officer (Operations)

The Admin Officer (Operations) provides administrative and operational support to ensure the smooth and effective running of Casa Raudha’s residential services and operational functions. This role supports daily operations, documentation, reporting, and coordination across teams to maintain compliance and service quality.

Key Responsibilities

1. Administrative & Operational Support

• Maintain, organise, and safeguard resident management records, facilities reports, and operational documentation.

• Provide administrative support to the Operations team, including handling incoming calls and maintaining call logs related to referrals, admissions, and discharges.

• Manage and maintain accurate client records and resident documentation in accordance with organisational requirements.

• Support admission and discharge processes, including preparation, verification, and filing of required paperwork.

• Assist with the submission of Programme Administration Forms (PAF) and resident sponsorship documentation.

2. Reporting & Compliance

• Assist in the preparation of internal and external reports, including operational, management, and compliance reports.

• Support the monthly submission of KPIs and statistics to the Ministry of Social and Family Development (MSF).

• Ensure all documentation and reporting are timely, accurate, and compliant with organisational policies and regulatory requirements.

3. Meetings & Governance Support

• Coordinate and schedule Operations meetings, including preparation of meeting agendas.

• Take accurate minutes of meetings and follow up on action items as required.

• Assist in the preparation, collation, and formatting of Board papers and governance-related materials.

4. Coordination & Liaison

• Act as a liaison between the Social Work team and Operations team to facilitate effective communication and coordination.

• Support cross-functional collaboration to ensure smooth operational workflows.

• Perform Covering Officer duties, including shift work, when required.

Requirements & Qualifications

Education

• Diploma or Higher Nitec in Business Administration, Social Services, or a related field.

Skills & Competencies

• Proficient in Microsoft Office Suite and/or Google Workspace.

• Familiarity with online tools and Adobe applications is an advantage.

• Strong written and verbal communication skills.

• Good organisational and time-management skills with strong attention to detail.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Able to handle confidential and sensitive information with discretion and professionalism.

Personal Attributes

• Meticulous, organised, and dependable.

• Good interpersonal skills with the ability to work collaboratively across teams.

• Proactive, adaptable, and willing to support operational needs as required.

Oversee entire operations and coordinate movement and work flow Propose and plan for operational audits in business units. Execute operations audit and assess company operations, process, financial, compliance and other associated risks. Identify opportunities for improving business processes, based on audit outcomes, to minimize risks. Prepare and present quality reports of audit findings and recommendations to Manager and customers.

Coordinate with clients to identify areas of risk within clients’ businesses. Develop strategic initiatives to maintain

and improve the audit function. Provide professional advice to other auditors. Identify key risk and control indicators for assigned audit areas. Identify operational risks and make recommendations to manage risks. Maintain documentation for risk assessment and management processes. Perform audit related investigation as directed by Manager.Evaluate and revise internal controls andoperational and managementpolicies/procedures. Ensure past audit recommendations areimplemented in current audit process. Assist management in developing annualaudit plan.

Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs. Provide training to workers and provide upgrade to various technical skills. Prepare and maintain employee attendance records and provide feedbacks to employees on same. Monitor all administrative functions as per requirement.

24/7 Environment and need to be onstandby at all times

Responsibilities:

• Manage confidential student and assessment data in the student and learning management systems.
• Prepare and coordinate all assessments, including quizzes, class tests, and exams, ensuring proper planning and documentation.
• Liaise with faculty and module leaders to review and finalize assessment materials before administration.
• Plan and allocate resources, including booking venues and assigning staff for assessment support.
• Maintain accurate assessment schedules and ensure all materials are prepared for on-campus or online assessments.
• Brief and coordinate staff to ensure smooth administration of assessments.
• Oversee the conduct of assessments, ensuring procedures are followed and addressing any issues that arise.
• Manage post-assessment processes, including tracking marking timelines, liaising with faculty for moderation, and updating student records.
• Prepare and coordinate meetings with relevant boards or committees, ensuring all required documentation is complete.
• Handle assessment-related administrative tasks, procurement, and finance matters according to timelines.
• Support the launch of new programs by planning initial assessments and drafting operational workflows.
• Liaise with internal and external stakeholders to establish clear processes and timelines for assessments.
• Coordinate with outsourced partners to monitor and track operational processes.
• Assign and deploy staff for online and on-campus assessment support.
• Perform any other duties as assigned by the reporting officer.

Qualifications:

• Bachelor’s degree in any field.
• 1–2 years of relevant experience is a plus; entry-level candidates are welcome to apply.
• Experience in examination management, academic operations, or a similar administrative environment is preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills to liaise effectively with various stakeholders.
• Detail-oriented with the ability to maintain accurate records.
• Capable of prioritizing workload and meeting deadlines.
• Able to work under pressure during peak assessment periods.
• Willing to work 1–2 hours beyond regular working hours on weekdays or Saturdays when requested.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

About the company

At Miraco Nutripharm, we are dedicated to advancing health & improving lives. Our goal is to relieve 1 billion people worldwide of pain & discomfort. If you know of anyone who has been worried about or suffered from any health problems, join us in making a positive impact by reducing the pain & distress others have to endure.

Job description

As a Pharmacist focusing on Regulatory & Business Operations, you will play a pivotal role in ensuring that our pharmaceutical drugs & health supplements meet quality standards & are effectively distributed to meet customer needs. This role involves handling product registrations, liaising with various stakeholders, as well as managing daily operational tasks to achieve customer satisfaction & business objectives.

Key Responsibilities:

• Regulatory compliance & product registrations: Handle licenses & product listings in Singapore & overseas to ensure compliance with regulatory requirements & enable market access for business growth. 

• Quality assurance & operational efficiency: Develop safety & quality control protocols to ensure product integrity, operational stability & optimal conditions of warehouse.

• Inventory management & product development: Monitor inventory levels & coordinate stock replenishment with internal teams & suppliers to support supply chain optimisation, cost efficiency & product line growth.

• Customer engagement & relationship building: Manage communication channels by responding to orders & enquiries, analysing data, conducting outreach & leveraging opportunities to attain greater customer satisfaction, retention & market penetration.

• Process improvement & documentation: Learn about various aspects of the business & work closely with the different teams to optimise & document processes as well as execute initiatives to improve accuracy, efficiency & profitability.

Requirements:

• Bachelor's degree in Pharmacy holding a valid Pharmacist license with Singapore Pharmacy Council

• Experience in Product Registrations, Quality Assurance, Supply Chain Management &/or Operations within the healthcare industry will be advantageous 

• Strong ability to work with SAP Business One & Excel, comfortable with data-driven analysis & decision making

• Excellent attention to detail, organised, possess effective communication & interpersonal skills

• Resourceful, proactive, passionate about advocating for both pharmaceutical drugs & health supplements

Key Responsibilities

• Handle vessel requisitions for provisions and catering supplies
• Liaise with suppliers to source quotations and ensure quality standards
• Process purchase orders in line with requirements and budgets
• Coordinate with vendors, agents, and stakeholders for timely delivery
• Track orders from confirmation to delivery, resolving any issues
• Maintain proper documentation and provide operational updates

Requirements

• Diploma/Degree in Maritime, Logistics, Supply Chain or related field
• 1–3 years of experience in maritime operations, procurement, or logistics
• Experience in ship chandling or vessel supply is advantageous
• Strong coordination, communication, and problem-solving skills
• Able to work in a fast-paced environment

JOB ID: 1492465

Job Summary

We are seeking a detail-oriented and proactive FX Operations Executive to support daily treasury and foreign exchange activities. This role focuses on execution support, fund transfers, and reconciliation processes, working closely with internal stakeholders and external banking partners.

Responsibilities

• Support the day-to-day operations of the FX desk, ensuring smooth and accurate execution processes
• Liaise with banking counterparties for FX transactions, including restricted currencies (MYR, IDR, THB, TWD)
• Manage daily trust account transfers and ensure timely processing of transactions
• Perform inter-account fund transfers across internal accounts
• Prepare and maintain monthly cash book entries
• Conduct bank reconciliations, investigating and resolving discrepancies in a timely manner
• Ensure compliance with internal controls, operational procedures, and regulatory requirements
• Collaborate with internal teams (trading, finance, operations) to ensure seamless workflow
• Support ad-hoc duties and process improvement initiatives as assigned

Requirements

• Diploma / Degree in Finance, Banking, Accounting, or related disciplines
• 1 Year of experience dealing with FX
• Strong attention to detail with high level of accuracy in processing transactions
• Good analytical and problem-solving skills
• Able to work independently with strong sense of responsibility and initiative
• Effective communication and interpersonal skills
• Willingness to work extended hours when required

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Job Responsibilities

• Manage feedback received from multiple channels (calls, emails, digital platforms), averaging about 140 cases per officer per month
• Coordinate follow-up actions with relevant stakeholders, including external contractors, managing agents, Town Councils, and government agencies
• Verify completion of rectification or follow-up works
• Conduct onsite inspections and surveillance for verification and enforcement purposes
• Carry out onsite surveys as required
• Engage with feedback providers, members of the public, and pet owners during field visits
• Take necessary actions to resolve feedback cases, including escalation and consultation with supervisors and relevant agencies
• Access and review CCTV footage when required for case verification
• Provide administrative support, including statistical reporting, duty roster coordination, and general administrative tasks

Requirements

• Minimum Diploma or Degree in any discipline
• Strong interpersonal and customer service skills
• Patient, approachable, and service-oriented personality
• Willingness to work in outdoor environments
• Ability to work both independently and as part of a team
• Proactive, responsible, and able to handle multiple tasks
• Comfortable coordinating with multiple stakeholders
• Strong attention to detail and organizational skills

Executive & Administrative Support 

• Manage the Director’s calendar, meetings, reservations, and appointments effectively to ensure priorities are met. 

• Coordinate logistics for internal and external meetings, including venue booking, technology set-up, agenda preparation, and minute-taking. 

• Prepare briefing notes, presentations, research materials, and reports. 

• Handle email and correspondence professionally on behalf of the Director. 

• Organize travel arrangements such as flights, accommodation, itineraries, and contingency planning. 

• Maintain organized filing systems (physical and electronic) for ease of retrieval, ensuring accuracy and absolute confidentiality. 

• Track projects, deadlines, and follow-ups, ensuring action items are completed promptly. 

• Collaborate with cross-functional departments to coordinate office operations, team events, and board meetings. 

Personal Support 

• Provide ad-hoc support for professional or personal matters as needed. 

• Assist with special projects or initiatives delegated by the director. 

• Assist the Director in monitoring corporate-related protocols and action plans across each team. 

• Assist the Director in addressing and resolving HR-related issues as they arise. 

• Handle confidential and sensitive information with integrity 

• Anticipate the director’s needs to ensure smooth day-to-day operations. 

Stakeholder Management & Operational Coordination 

• Monitor and report on the implementation of new SOPs across various departments (e.g., Accounting, Tax, Corporate Secretarial teams) to ensure continuous operational improvements. 

• Track managers' assigned tasks, goals, and KPIs, providing regular updates and visibility to the Director. 

• Proactively follow up and send tactful reminders to team managers to encourage execution and ensure timely achievement when delays occur. 

• Act as a professional primary point of contact for internal and external stakeholders, coordinating tasks across teams and vendors to maintain effective communication. 

• Act as a professional point of contact for internal and external stakeholders and liaise with internal teams and external stakeholders to maintain effective communication.  

Requirements:

• Minimum 5 years of experience in a Personal Assistant role supporting senior management or C-suite executives. 

• Excellent written and verbal communication skills in Japanese & English/additional languages are a plus. Proficient in Microsoft Office Suite ( Teams, Word, Excel, PowerPoint, Outlook) and productivity tools. 

• High degree of discretion, professionalism, and integrity. 

• Flexibility to manage urgent tasks beyond office hours when necessary 

• Highly adaptable and versatile in a fast-paced and high-growth environment 

• Strong organizational, time management, and multitasking skills 

• Strong sense of ownership, accountability and responsibility 

• Proactive, resourceful with a solutions-oriented mindset 

• Proficient in calendar, meeting tools (e.g., Google Calendar, Zoom, Teams), travel booking platforms and expense systems 

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

About the Role

Metacomp is building out its Payment and Card Operations function as a core capability to support the full lifecycle of client money movement across digital assets and fiat currencies. As an Associate / Senior Associate in Payment & Card Operations, you will be at the heart of Metacomp's client payment flows — owning fund movement across deposits, payments, trading, and withdrawals, while supporting the launch and daily operations of Metacomp's card product.

This is a high-ownership role in a lean team where your work directly impacts client experience. You will work closely with Relationship Managers, Account Managers, and the broader Operations team in a fast-paced, client-sensitive environment where accuracy, speed, and clear communication are critical.

What You Will Do

Payment Operations

• Process and monitor inbound client deposits across fiat (wire transfers to accounts, virtual accounts, and sub-accounts) and (crypto to client wallets)
• Manually sight and confirm inbound fiat deposits against client instructions and credit client balances on the Metacomp Internal ledgers
• Receive, validate, plan the flow, and execute outbound withdrawal and payment instructions to first-party and third-party bank accounts and wallets
• Act as maker or checker on all outbound payment instructions within the banking platform and Metacomp's internal system ledgers
• Coordinate in real time with Relationship Managers and Account Managers on the status of deposits, payments, and withdrawals — including managing escalations
• Handle PSP Request for Information (RFI) responses for flagged or queried payment transactions
• Support the whitelisting of third-party sender and beneficiary accounts in accordance with compliance requirements

Card Operations

• Support the daily operations of Metacomp's card product from launch
• Process card issuance and card freeze requests on behalf of clients
• Monitor card issuer prefund account balances and execute top-ups to prevent card declines
• Manage the end-to-end chargeback lifecycle: receiving dispute notifications, submitting RFI responses, tracking dispute status, and processing successful chargeback refunds
• Process advance chargeback refunds for key clients in accordance with agreed commercial arrangements
• Liaise with the card issuer/BIN sponsor/card network provider on operational queries, settlement discrepancies, and dispute matters

Reconciliation Operations

• Perform daily transaction-level reconciliation of all outbound transactions from Metcomps internal system, against various underlying bank ledgers, identifying and resolving breaks on a same-day basis
• Perform daily transaction-level reconciliation of client card transactions in Metacomp's internal system ledger against card issuer settlement files
• As Metacomp transitions to principal card issuer status, expanded recon scope to include transaction-level reconciliation against payment networks (Mastercard / Visa)
• Maintain accurate recon records and produce daily recon reports for sign-off
• Escalate unresolved breaks to the relevant internal teams and track through to resolution

What We Are Looking For

Experience

• 1–3 years of experience in payment operations, settlements, card operations, financial operations, accounting, or finance treasury in a bank, fintech, payments company, digital asset firm, or corporate treasury function
• Candidates with an accounting or finance treasury background are strongly encouraged to apply — a solid grasp of debits, credits, and fund flows is directly applicable to this role
• Hands-on experience processing payment instructions and managing payment lifecycles — experience with both fiat and crypto payment flows is a strong advantage
• Experience performing transaction-level reconciliation, including break identification and resolution
• Experience with card operations — including chargeback management, card issuance, or prefund management — is a strong plus
• Prior exposure to maker-checker or dual-authorisation payment controls in a banking or regulated environment
• Experience working in a client-facing or RM-facing operations role, with a track record of handling escalations professionally and under time pressure

Skills & Competencies

• Strong understanding of end-to-end payment and fund flow — able to trace a transaction from instruction through to settlement and identify where and why a break has occurred
• A continuous improvement mindset — you do not just execute processes, you actively look for ways to make them faster, more accurate, and more scalable
• High attention to detail — able to process and reconcile large volumes of transactions accurately with minimal errors
• Strong organisational skills — able to manage multiple open items across deposits, payments, and card ops simultaneously without dropping the ball
• Clear and professional communicator — comfortable liaising directly with Relationship Managers, Account Managers, and external counterparties (banks, card issuers) in a fast-moving environment
• Comfortable with ambiguity and building processes from scratch — this is a growing function and you will be expected to help define how things are done, not just follow a playbook
• Proficient in Microsoft Excel or Google Sheets for reconciliation work (familiarity with SQL or any basic programming language is a plus)
• Familiarity with payment platforms, banking portals, or treasury management systems is an advantage
• Mandarin proficiency (spoken and written) is strongly preferred — RMs and Account Managers frequently communicate in Mandarin and real-time coordination is essential

Qualifications

• Diploma or Degree in Accounting, Finance, Banking, Business, or a related field
• MAS regulatory knowledge or prior experience in a regulated financial institution is advantageous but not required

Why Join Us

• High ownership and visibility from day one in a lean team reporting directly to the Head of Payment Operations
• Be part of a core function driving Metacomp's payment capabilities in a dynamic digital assets and payments environment
• On-site role based in Singapore with close collaboration across Operations, Product, Sales, and Compliance

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

On behalf of the hiring company, which is an Original Equipment Maker (OEM) and market leader in their sector, we are looking for a suitable candidate to join them as Service Operations Team Lead | Manager :

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required, such as sales, costs, equipment performance, customer satisfaction, KPI including necessary administrative duties, etc.
• To regularly meet the customers and clarify how to achieve the requirements according to contractual requirements.
• Responsible for various inquiries from customers, including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management experience are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

Company Overview

RHT DigiCapital Pte Ltd, part of the ONERHT universe, is a Registered Fund Management Company licensed by the Monetary Authority of Singapore. We invest in private markets, real estate, ESG, alternative assets, and new technologies.

Job Summary

Join our fund operations team to support investor onboarding, maintain accurate records, ensure regulatory compliance, and assist with administrative tasks in a fund management business.

Responsibilities

• Support AML/KYC documentation processes for investors and counterparties to ensure regulatory compliance
• Manage investor onboarding activities, including processing subscription, drawdown, and redemption documents accurately
• Maintain and update fund and investor records to ensure data integrity and accessibility
• Respond promptly to client enquiries regarding fund documentation and administrative matters to provide clear information
• Coordinate and liaise with fund administrators, finance teams, and external auditors to facilitate smooth operations
• Organize and maintain proper documentation, filing, and compliance with internal policies and regulatory requirements
• Assist in preparing reports, presentations, and spreadsheets to support team decision-making and communication
• Support the coordination of meetings, including preparation of board papers and minutes to ensure effective governance
• Provide general administrative and operational support to the fund operations team to enhance workflow efficiency

Required competencies and certifications

• Diploma or Degree in Business, Accounting, Finance, or related disciplines

Preferred competencies and qualifications

• 0–2 years of relevant experience; fresh graduates are welcome to apply
• Proficiency in Microsoft Excel and PowerPoint
• Strong attention to detail when handling large volumes of documentation
• Good organisational and time management skills to meet deadlines
• Strong communication skills with the ability to handle confidential information discreetly

Job Scope & Responsibilities

• Prepare and issue sales quotations and process customer sales orders, including delivery scheduling and coordination.
• Coordinate with suppliers and principals for purchase order processing, delivery scheduling, and order fulfillment.
• Follow up on quotations, enquiries, and orders with customers, suppliers, and principals to ensure smooth operational flow.
• Handle urgent enquiries and quotations as required, including working beyond normal office hours where necessary, managing the full operational cycle from enquiry to delivery completion.
• Place customer orders accurately with the appropriate supplier or principal.
• Act as the key coordinator among Principals, Suppliers, Customers, and Agents throughout the entire sales process, including enquiry, quotation, order receipt, acknowledgement, and fulfillment.
• Request and manage operational updates such as readiness status, dispatch details, freight tracking, shipping documentation, legalization, invoicing, and related documentation where applicable.
• Create, maintain, and control all manual and electronic filing systems for customer sales cases and relevant operational documents.
• Conduct market analysis on existing and potential regions where the company is active or intends to expand, identifying business opportunities, growth potential, and market prospects.

Business Scope

• Serve Shipowners, Ship Managers, Traders, Resellers, and Suppliers involved in marine lubricant supplies to international vessels.
• Manage the supply of marine lubricants for major brands through Unimarine’s diverse portfolio and market offerings.
• Support the export of marine products to regions where supply availability is limited, leveraging Unimarine’s global partner network.

Requirements

• Strong command of written and spoken English;
• Positive attitude with strong teamwork and collaboration skills.
• Enthusiastic, detail‑oriented, and highly responsible.
• Trustworthy, ethical, and able to handle sensitive commercial and operational information.
• Goal‑focused with the ability to manage multiple tasks and work under time pressure when required.

Key Responsibilities

• Lead and manage overall marine operations, ensuring smooth execution across all vessels/projects
• Develop and implement operational strategies to improve efficiency, cost control, and service delivery
• Oversee daily operations, including vessel performance, scheduling, and resource allocation
• Ensure compliance with regulatory, safety, and industry standards
• Manage and mentor operations teams, driving performance and accountability
• Liaise with clients, charterers, and key stakeholders to ensure service excellence and strong relationships
• Monitor budgets, P&L, and cost performance, identifying areas for optimization
• Handle escalation of operational issues and provide strategic solutions

Requirements

• Degree in Maritime Studies, Engineering, Logistics, or related field
• 10–15 years of maritime experience, with at least 5 years in a leadership role
• Strong background in vessel operations / fleet management
• Proven experience in team leadership and stakeholder management
• Solid understanding of commercial operations, contracts, and cost control
• Ability to operate in a fast-paced, decision-driven environment

Linde is a leading global industrial gases and engineering company with 2024 sales of US$ 33 billion. We have invested US$ 1.4 billion to expand our existing gasification complex at Jurong Island and started operations in 2025. Our deep local knowledge, combined with global expertise and resources in the areas of technology, research & development, gas applications, engineering and best operating practices, enables us to provide total gas solutions to a variety of industries.

Here at Linde, we believe that people are our assets. Join us and grow your career as an Operations Trainee, where you can expect learning opportunities to path your career as an Operations Technician. Apply with us today!

Your Principle Responsibilities

• Operate the plant in safe & efficient manner by following the standard operating procedures
• Identify any abnormalities in process, instrument, equipment or machine.
• Take regular samples as per scheduled, analyze and record
• Coordinate with maintenance crew and prepare the unit/equipment for safe handover for maintenance
• Issue permits to work and perform the necessary checks as stipulated in each work permit.
• Ensure proper documentation and filing system is maintained within unit operation.
• Continuous improvement of job tasks to maximize productivity
• Implementation of quality assurance activities
• Maintain all documentation in an “as built” condition
• Participate in any internal / external audit and help in closing out the points

Requirements

• Diploma, Nitec or Higher NITEC Graduate in Chemical Engineering is preferred, but we welcome applicants from other Engineering Fields as well
• Less than 2 years of working experience
• Safety oriented
• Basic knowledge of instrumentation and rotating machinery operation.
• Basic IT knowledge in word processing and spreadsheets

The right candidate will be offered a basic salary + allowances + completion bonus.

Mobile App Feedback Operations Coordinator – Job Description

Responsibilities

• Manage and organise user feedback from multiple channels including Apple App Store, Google Play Store, in-app forms, customer support tickets, and social media comments to ensure comprehensive data collection.
• Categorise and tag feedback by type such as bugs, performance issues, feature requests, usability concerns, and positive comments to maintain structured records.
• Coordinate with product managers, developers, designers, and quality assurance teams to share relevant feedback for timely action on user-reported issues and suggestions.
• Track the status of feedback items by updating records on bug fixes, feature improvements, and user request resolutions to ensure follow-through until completion.
• Maintain an organised workflow system to streamline feedback operations and prevent loss or duplication of information.
• Prepare regular summary reports highlighting key user issues, response progress, recurring problems, and overall feedback trends to inform management decisions.
• Apply strong organisational skills to handle large volumes of feedback efficiently and accurately.
• Demonstrate attention to detail in categorising and tracking feedback to maintain data integrity.
• Communicate effectively with cross-functional teams to share insights and facilitate collaborative problem-solving.
• Utilize basic knowledge of mobile applications and user experience principles to contextualise feedback.
• Use spreadsheets or feedback tracking tools to manage and analyse feedback data efficiently.

Responsibilities

• Lead and manage overall marine operations, ensuring smooth execution across all vessels/projects
• Develop and implement operational strategies to improve efficiency, cost control, and service delivery
• Oversee daily operations, including vessel performance, scheduling, and resource allocation
• Ensure compliance with regulatory, safety, and industry standards
• Manage and mentor operations teams, driving performance and accountability
• Liaise with clients, charterers, and key stakeholders to ensure service excellence and strong relationships
• Monitor budgets, P&L, and cost performance, identifying areas for optimization
• Handle escalation of operational issues and provide strategic solutions

Requirements

• Degree in Maritime Studies, Engineering, Logistics, or related field
• 10–15 years of maritime experience, with at least 5 years in a leadership role
• Strong background in vessel operations / fleet management
• Proven experience in team leadership and stakeholder management
• Solid understanding of commercial operations, contracts, and cost control
• Ability to operate in a fast-paced, decision-driven environment

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

OverviewThe App Feedback & QA Operations Specialist owns the process of collecting, analyzing, and acting on user feedback and managing quality assurance operations for mobile and web applications. This role ensures product quality, improves user experience, and accelerates issue resolution by coordinating across product, engineering, support, and design teams.

Key Responsibilities

• Collect and consolidate user feedback from in-app tools, app store reviews, support tickets, usability sessions, surveys, social media, and analytics.
• Triage incoming feedback to identify bugs, usability issues, feature requests, and priority trends.
• Run and maintain QA test cycles: create test plans, write and execute test cases (manual and exploratory), log defects, and verify fixes.
• Coordinate regression, release, and smoke testing for frequent app builds and production releases.
• Reproduce and document bugs with clear reproduction steps, expected vs. actual behavior, screenshots/videos, environment details, and severity/priority assessment.
• Maintain and improve feedback and QA workflows, tools, and dashboards to reduce cycle time and improve visibility.
• Prioritize issues with product and engineering based on impact, user reach, and business objectives.
• Communicate status, risks, and root-cause findings to stakeholders; facilitate bug review and post-release retrospectives.
• Track common user pain points and propose product or UX improvements based on quantitative and qualitative data.
• Support A/B tests and feature rollouts by validating experimental setups and monitoring quality metrics.
• Ensure compliance with accessibility, security, and platform (iOS/Android/web) guidelines as applicable.

Qualifications

• with / without experience in mobile/web app QA, operations, or product support; or related roles combining QA and customer feedback analysis.
• Familiarity with QA tools (test case management, bug trackers like Jira), feedback platforms, and basic analytics tools.
• Strong written communication skills for producing clear bug reports and feedback summaries.
• Ability to reproduce issues across devices, OS versions, and network conditions.
• Organized, detail-oriented, and able to manage multiple releases concurrently.

Desired Skills

• Basic scripting or test automation experience (e.g., Appium, Selenium) is a plus.
• Understanding of app store review processes and release pipelines.
• Experience with user research or customer support workflows.
• Data-driven mindset; comfortable interpreting metrics (crash rates, retention, NPS).

Success Metrics

• Reduction in mean time to acknowledge and resolve critical bugs.
• Lower post-release defect rate and crash-free user percentage increase.
• Faster triage-to-fix cycle and improved user satisfaction scores.
• Clearer, shorter feedback-to-product-action timelines.

Job Description

• Provide administrative support to daily operations work
• Administer Order Processing duties, including data entry and updating of records to system
• Assist in the planning and scheduling of measurement and installation works based on existing procedures and customer requirements
• Coordinate with relevant Departments in daily deployment of trucks and drivers
• Assist in Vehicle Scheduling
• Prepare drawings with/without using CAD software
• Coordinate between different departments and sub-contractors to ensure order fulfilment and proper documentation and billing
• Prepare full of documents including costing before passing over to other departments for processing
• Perform verification of sub-contractor billings
• Handle office administrative work like filing and scanning
• All other job duties as assigned

Job Requirements

• Possess at least a secondary school GCE “O” level or Diploma equivalent
• At least 1 – 2 year(s) of working experience in admin co-ordination
• Able to work independently under minimum supervision
• Able to work in a fast-paced environment with deadlines
• Proficient in Microsoft Office (Excel, Outlook) and Google Sheets
• Comfortable with Numbers and Technical Drawings
• Familiarity with Singapore roads will be an advantage

We are not just hiring a manager. We are looking for an operations architect and a trust builder; someone who can design a seamless, high-stakes support ecosystem from the ground up.

As Customer Service & Operations Lead, you will be the backbone of KGI’s next generation trading ecosystem. In the world of high velocity futures, every second counts. You’ll be responsible for ensuring that as we scale, our traders experience the agility of a fintech with the rock-solid reliability of a premier financial institution. This is a rare 0 to 1 opportunity to define what elite support looks like for the modern traders.

Why This Role Matters

You are the bridge between world-class technology and local trust. Your mission is to turn our promise of Institutional Trust and High-Velocity Tech into a lived reality.  You will:

• Build the operational framework for a flagship regional futures trading platform.
• Design a concierge-level onboarding experience for thousands of ambitious traders, the Next Level is Futures.
• Lead a team that serves as the frontline of our brand’s credibility and precision.

What you will do

• Operations Architecture: Design and implement end-to-end client onboarding and KYC flows for key Asian markets such as SG, HK, SEA.
• Service Strategy: Own the customer support tech stack (CRM, Live Chat, Ticketing) and author the playbook for a high touch service model.      
• Risk & Compliance: Partner with the Risk and Legal teams to ensure all operations meet MAS standards while maintaining a tech-first speed.
• Product Mastery: Become the internal expert on our client portal and CRM, assisting the trader’s journey, ensuring every critical touchpoint such as onboarding, funding, and withdrawals, is handled with institutional precision.

Who You Are

• 5+ Years Experience in brokerage operations, customer success, or fintech support.
• The Troubleshooter: You thrive in high-stakes environments and remain calm during periods of intense market volatility.   
• Process-Driven: You don't just solve problems. You implement processes that prevent them from reoccurring.
• Subject Matter Expertise: You speak the language of the markets. You understand the mechanics of Futures.