Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Our Client:

Our client is a global technology company operating a large‑scale digital platform used by millions of users worldwide. The organisation develops and manages high‑impact consumer and enterprise‑level digital products, supported by advanced data, automation, and content delivery capabilities.

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

Program & Product Operations

• Own the end-to-end affiliate program experience, including partner onboarding, activation, and lifecycle management.

• Design and launch affiliate initiatives (e.g., campaigns, missions, incentives) within internal platforms, ensuring scalability and strong user experience.

• Drive partner growth through targeted lifecycle campaigns (acquisition, activation, reactivation) using CRM and engagement tools.

• Manage and continuously improve the affiliate ecosystem and community experience at scale.

Product Analytics & Insights

• Leverage data to evaluate product and campaign performance, uncover growth opportunities, and identify friction points in the user journey.

• Monitor key metrics (e.g., activation rates, conversion, tracking accuracy) and proactively surface anomalies or performance gaps.

• Translate data insights into actionable product and operational improvements.

Product & Process Optimisation

• Continuously refine workflows and user journeys across onboarding, campaign setup, communications, and support.

• Identify product gaps, tooling limitations, or UX pain points, and partner closely with Product and Engineering teams to implement enhancements.

• Contribute to roadmap discussions by providing data-backed recommendations to improve platform functionality and partner experience.

Partner & Stakeholder Experience

• Act as the voice of affiliates by addressing partner needs related to platform features, attribution, incentives, and performance.

• Collaborate cross-functionally with product, marketing, and support teams to deliver a seamless and consistent partner experience.

• Support enablement through training materials, knowledge hubs, and scalable documentation.

Quality, Governance & Platform Integrity

• Ensure campaigns, incentives, and partner activities align with platform policies, compliance standards, and regional regulations.

• Maintain high standards of data integrity, tracking accuracy, and overall platform reliability.

Web & Digital Experience Management

• Own and optimise affiliate-facing digital touchpoints (landing pages, education hubs, dashboards).

• Iterate on content, design, and UX using CMS tools (e.g., Webflow, WordPress) to improve conversion and usability.

Requirements

• 5-8 years of experience in product operations, growth and digital platforms.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Demonstrated ability to identify user pain points and drive cross-functional solutions.

• Strong problem-solving and cross-team coordination abilities.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Introduction of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

This position is catered for candidates who are trained in Food and Beverage segment with or without relevant experience to prepare them for Management role in managing a restaurant.

Training program in place for the incumbent:

· Building candidate’s capability from entry-level to managerial Restaurant Manager level

· Participate in planning and execution of managing a restaurant.

· Inculcate good customer service mind set as well as understanding of Company service standard and SOP.

· Manpower planning and rostering

· Assist in monthly reporting

M-I-T are to :-

· Maintain service quality and consistency standards

· Adhere to the Group’s procedures and propose improvements to:

· maintain a healthy working environment;

· ensure customers’ satisfaction;

· monitor stocks level including inventory checks; and

ensure the overall management of the restaurant operations

· Assist in overall management of the restaurant operations

· Supervise and coordinate assigned shift; conduct daily pre-operation meeting

· Observe, teach and correct staff's service standards

· Order daily supplies

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

· Plan duty roster

· Check on staff punctuality and discipline

· Handle customer enquiries and complaints

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Responsibilities

• Build and manage a pipeline of corporate clients, identifying new business opportunities and driving revenue growth
• Engage clients to understand training needs and propose relevant IT and professional development solutions
• Develop and maintain strong client relationships to ensure retention and repeat business
• Drive sales for both public and customised training programmes
• Handle client enquiries, resolve issues, and coordinate with internal teams to ensure smooth delivery
• Work closely with trainers, operations, and marketing teams to execute training programmes successfully
• Track sales performance and provide regular updates on pipeline, targets, and forecasts
• Stay updated on market trends, competitor offerings, and emerging training needs to identify new opportunities

Requirements

• Minimum Diploma with at least 3 years of experience in sales or account management
• Strong communication and relationship-building skills with a client-facing mindset
• Proven ability to manage pipeline and achieve sales targets
• Comfortable working independently in a fast-paced, target-driven environment

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

MISSION:

• Drive revenue growth and retention of profitable clients while managing portfolio performance, including loss ratio and WAP. Deliver high-quality service from contract inception to build strong, long-term client relationships.
• Proactively promote Coface’s products and solutions to maximise upselling opportunities. Manage client relationships throughout the lifecycle and serve as a key contact between clients, brokers, and internal teams, ensuring smooth collaboration and successful account renewals.

MAIN RESPONSIBILITIES:

Client Relationship Management

• Build and maintain strong relationships with existing clients through regular, proactive communication
• Provide responsive, high-quality service by addressing client queries and resolving issues promptly
• Conduct client meetings, presentations, and consultations to recommend suitable solutions

Portfolio & Revenue Management

• Drive renewal revenue, profitability, and account growth within the assigned portfolio
• Prepare proposals, quotations, and renewal plans in collaboration with internal stakeholders
• Identify and execute cross-selling and upselling opportunities to maximise account value
• Monitor portfolio performance against targets and take action to optimise results

Stakeholder & Communication Management

• Act as the key point of contact between clients, brokers, and internal teams
• Provide regular updates and reports on client needs, market insights, and business opportunities
• Represent the company at industry events and client engagements

Operational & Compliance Excellence

• Manage contract renewals, pricing negotiations, and policy changes
• Ensure adherence to internal policies and regulatory requirements
• Contribute to process improvements and support efficient service delivery

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Job Responsibilities

• Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems.
• Manage enterprise accounts to ensure customer satisfaction and build deepening business relationships.
• Meet holistic IT needs of existing clients to grow total services rendered.
• Lead and facilitate meetings/ presentations with clients at all levels to gather accurate IT requirements and present the companies offerings.

Job Requirements

• Bachelor's Degree in any discipline.
• Quick learner who thrives in a fast paced environment and aspires to be in the tech industry.
• 2 or more years experience in B2B corporate sales with a proven track record of success.
• Comfortable with people at all positions, including C-level executives.
• Strong presentation and communication skills.

Our client is a leading player in 3PL. Due to ongoing expansion, they are looking for a Regional Key Account Manager to support their growing legal and project teams. They are located in the (East) – easily accessible.

Responsibilities:

• Manage regional key accounts
• Drive account growth, including cross-selling opportunities and overall profitability improvement
• Lead tender processes and key strategic commercial initiatives
• Collaborate closely with regional and global stakeholders to align and execute account strategies

Requirements:

1. Experience in freight forwarding, logistics, or supply chain management
2. Strong background in key account management and commercial functions
3. Proven track record in managing and growing regional accounts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng (Ashley)

Responsibilities

• Build and manage a pipeline of corporate clients within assigned sectors (Enterprise, Education, Government, Hospitality, Entertainment)
• Identify opportunities and drive sales of integrated AV and technology solutions
• Engage clients to understand requirements and propose tailored solution-based offerings
• Develop and maintain strong relationships to ensure repeat business and long-term growth
• Work closely with internal design, operations, and project teams to deliver solutions effectively
• Manage the full sales cycle from prospecting to closing high-value deals
• Track pipeline, forecast sales performance, and achieve individual and team targets
• Stay updated on market trends and competitor offerings to identify new opportunities

Requirements

• Minimum Diploma with at least 2–3 years of experience in B2B solution sales
• Strong network or exposure within relevant sectors (IT, AV, ELV, or related industries preferred)
• Proven ability to manage pipeline and close deals in a target-driven environment
• Strong communication skills with a proactive and driven mindset

Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R1109856

What is the opportunity?

As the member of Client Support Desk, Wealth Management Asia, you will report to the Heads of Sales Management Asia and support the entire RBC Wealth Management Asia. You would be key to the growth strategy of RBC WMA, be part of training and developing new relationship manager ("RM") and onboarding of new clients.

What will you do?

• Independently handle new account openings, account maintenance, asset transfers, loans, payments, order taking, and product recommendations.

• Develop and mentor the onboarding of new relationship manager.

• Provide assistance and guidance for new client / RM’s queries and interest on RBC WMA’s offering and product capabilities.

• Ensure timely and accurate execution of client requests and transactions.

• Independently manage both client accounts and relationships (including product and services queries, pricing and execution).

• Be familiar and adhere to Bank’s code of conduct, KYC, due diligence, AML and cross border regulation and compliance to policies and procedures as well as regulatory requirements

• Works collaboratively and endeavours to build good working relationships with other key stakeholders.

• Partner with Sales Management Office and follow the WMA growth strategy and initiatives.

• Participates in projects which drives the positives changes over WMA platforms and client experiences.
  

What do you need to succeed?

Must-have

• University degree in Business Management, Finance, Economics or other relevant professional finance qualifications

• CACS Paper 1 and 2

• At least 3-5 years’ relevant experience in private banking/wealth management platform, preferably in roles of ARM/Client due diligences.

• Strong interpersonal and influencing skills are essential.

• Highly articulate in both written and verbal business communication.

• Solid investment products knowledge and sound understanding of relevant external regulations governing the business

• Knowledgeable and experienced across KYC/AML/Compliance.

• Self-motivated individual with a positive change mindset. Comfortable with direct communication both internally (with functional partners) and externally (with prospects or clients)

• Advanced Bloomberg & Reuters

• Fluency in English language skills is essential

Nice-to-have

• Avaloq system knowledge is preferred

• This role requires speaking to clients from North Asia and South East Asia, proficiency in Mandarin, Cantonese, Bahasa or Thai is nice-to-have.

Job Description & Requirements
Health, Safety & Environmental Management

• Serve as the Company's Safety Manager and, where required, perform the duties of a Workplace Safety and Health (WSH) Officer for the factory, workers' dormitory, office, and project sites.
• Review, evaluate, and enhance the Company's safety management system and recommend improvements.
• Conduct regular inspections of factories, dormitories, offices, and project sites to ensure compliance with workplace safety, health, and environmental regulations.
• Manage all safety and environmental matters, including audits, inspections, incident investigations, and regulatory authority visits.
• Prepare and submit periodic safety and environmental compliance reports.

ISO Management Systems

• Act as Management Representative for the Company's integrated management systems, including ISO 9001, ISO 14001, and ISO 45001.
• Administer, maintain, and continuously improve the ISO management systems.
• Coordinate management review meetings, internal audits, corrective actions, and compliance reporting.
• Recommend and implement improvements to existing ISO manuals, procedures, and systems.

Sustainability (ESG)

• Develop and implement the Company's Environmental, Social and Governance (ESG) framework.
• Drive sustainability initiatives and monitor ESG performance indicators.
• Prepare sustainability and ESG reports for management review.
• Work closely with internal and external stakeholders to achieve sustainability objectives.

Digitalisation & Management Information Systems

• Support the Company's digitalisation initiatives through structured HSEQ and ESG data management.
• Develop and maintain Management Information System (MIS) reporting frameworks.
• Analyse operational data and prepare management reports to support business decision-making.

Leadership & Talent Development

• Lead and develop the HSEQ Department to support the Company's strategic objectives.
• Assess staff competencies, identify training needs, and implement development plans.
• Support recruitment and succession planning within the department.
• Mentor and coach team members to build organisational capabilities.
• Any other duties and responsibilities as assigned from time to time.

Requirements

• Bachelor’s degree in any Engineering discipline (4-year program), or in Safety, Health and Environment, or other WSH-related qualifications recognised by the Singapore Ministry of Manpower (MOM).
• Minimum 5 years of relevant experience in the construction industry.
• Certified in the Lifting Supervisor Safety Course.
• Certified in the Managing Work at Height Course.
• Registered Workplace Safety and Health Officer (WSHO) with the Singapore Ministry of Manpower (MOM).

(Outsourced Finance Services Performance Management)
3-Year Contract | On-site | Public Sector Organisation

About the Role

We are hiring on behalf of a public sector organisation for a Payments Assistant Manager to monitor and manage the performance of outsourced finance service providers. This role focuses on ensuring contractual KPIs are met, service quality is maintained, and performance issues are identified and addressed in a timely manner.

The successful candidate will work closely with internal stakeholders and service providers to support governance, reporting, audit readiness, and continuous improvement of outsourced payment services.

Key Responsibilities

Outsourcing Performance Management

• Review system-generated reports and outsourced service provider performance reports

• Monitor business performance and identify operational issues, anomalies, or risks

• Follow up with stakeholders and service providers to clarify, rectify, and close performance gaps

• Verify outsourced service provider KPIs and compile regular performance reports

• Review and assess KPI waiver requests, ensuring appropriate justification and documentation

Service Quality & Governance

• Manage feedback on outsourced service quality and relevance of service scope

• Support audit activities and respond to finance-related and operational queries

• Ensure adherence to established processes, controls, and contractual requirements

Reporting & Administrative Support

• Prepare documentation, trackers, and reports to support management review

• Perform administrative and ad-hoc duties as required to support the finance function

Requirements & Qualifications

• Singapore Citizen

• Tertiary qualification in Finance, Accounting, Business, or a related discipline

• Minimum 2 years of relevant working experience in finance operations, payments, or outsourced services management

• Strong analytical, communication, and writing skills

• Proficient in SAP Finance, Microsoft Office (Excel, Word, PowerPoint), and data analytics tools

• Experience with dashboarding, reporting, or automation tools is preferred

What We Offer

• Opportunity to work in a structured public sector environment with strong governance standards

• Exposure to large-scale outsourced finance operations and performance management
  

  All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.
  
  "This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."
  

  We regret to inform that only shortlisted candidates will be notified.
  

  Syed Hafiz

  EA Regn No: R21103431

  RMA Consultants EA License No: 93C4403

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the LRT stations. 

He works in a fast-paced and customer-facing environment, and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to train, station and wayside operation requirements.

Responsibilities

Responsibilities:
•    Ensure a safe and secure travel experience for our commuters.
•    Ensure the delivery of excellent commuter-centric customer service experience focusing on care and comfort.
•    Ensure delays and incidents are responded promptly and handled appropriately.
•    Take personal responsibility, commitment and integrity to fulfil the Critical Work Functions and Key Tasks assigned herewith.

Support station operations and requirements
•    Provide excellent commuter-centric customer service at station
•    Conduct security patrol within station premises
•    Conduct checks to ensure station equipment are in good working condition
•    Respond to alarm status promptly e.g. fire alarm, ESP, etc.
•    Perform crowd control to facilitate the movement of commuters at station concourse and platforms
•    Carry out first-line recovery of trains, station and trackside equipment
•    Perform administrative duties

Support train operations and requirements
•    Provide excellent commuter-centric customer service in train
•    Man revenue service train, handle train defects and operate train when required
•    Perform sweep train operation to ensure system is safe before revenue service.
•    Conduct security sweep on board trains

Comply with Rules, Regulations and Procedures
•    Respond to rail incidents and/or accidents in accordance with assigned roles and responsibilities
•    Communicate operational and service information to relevant staff and commuters during rail incidents and/or accidents
•    Assist in the investigation of rail incidents and/or accidents
•    Operate trains as instructed by Operations Control Centre

Support continuous improvement activities to enhance service reliability
•    Propose workflow improvements to enhance operational efficiency of station and trains operations

Qualifications & Work Experience

•    NITEC in an Engineering discipline
•    Able to work on three rotating shift including weekends and public holidays
•    Candidate with no experience are welcomed to apply

Skills

Technical skills include:
•    Basic computer literacy

Generic skills include:
•    Customer-service oriented
•    Likes to work with people of all levels
•    Committed and has passion for work
•    Positive and open mind-set
•    Meticulous and alert
•    Ability to take initiative to make changes for better organization efficiency and effectiveness
•    Ability to work independently and be a good team player
•    Ability to work under stress and pressure
•    Ability to communicate effectively and clearly
•    Effective interpersonal skills
•    Proficient in English and preferably in one other official language

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

SUMMARY

To ensure that restaurant operate efficiently and profitably while maintaining reputation and standards. This role must coordinate a variety of activities, whatever the size or type of the outlet, and are responsible for the business performance, quality standards and health and safety of the restaurant.

RESPONSIBILITIES

• Responsible for the business and financial success of the outlet operations by applying knowledge in F&B costing and cost control, including staff and food cost
• Organization of stocks and equipment, ordering of supplies and oversee the outlet maintenance, cleanliness, and security
• Responsible for planning and working within budget, maximizing profits and achieving sales targets
• Responsible for people management including recruitment, motivation, training and development, roster planning, and payroll administration
• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations
• Provide leadership in cultivating, guiding and coaching staff in providing excellent service experience to all guests consistently
• Handles all guests queries and feedbacks in a professional and timely manner
• Ensure that standard operating procedures, processes and policies are strictly adhered to
• Prepare monthly management reports in relation to outlet performance
• Adhoc duties/projects as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent
• Minimum 5 years of relevant experience with at least 3 years in a managerial level
• Energetic, good team player and service oriented
• Great leadership with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Well versed in Microsoft Office.

Job Description:

• Manage and overseeing the entire lifecycle of Facility Management Enterprise System Platform and Facilities Maintenance Management System on site projects.
• Budget & Financial Management. Develop and manage the administrative budget, monitoring expenditures and identifying cost-saving opportunities.
• Planning & Integration of IoT Sensors, Smart Meters, Facilities Maintenance Management System, etc on site.
• Implementation & Installation IoT Sensors and etc. Oversee or coordinate the physical installation of IoT devices across the facility.
• Monitoring & Data Collection. Collation and analysis of information from the FM Enterprise System to facilitate decisions and report for stakeholders.
• Maintenance & Troubleshooting. Regular Maintenance. To perform routine checks to ensure sensors and IoT devices are functioning optimally.
• Collaboration & Reporting. Stakeholder Communication with stakeholder. Work with senior management, DSS teams, and other departments to report on sensor data insights, energy savings, and overall building performance.
• Liaise with vendors, service providers, and contractors for any necessary sensor replacements, upgrades, or system modifications.
• Provide training to facility staff on how to interact with or troubleshoot IoT sensor systems.
• Ensure that end-users understand how data from sensors impacts their daily operations (e.g., energy savings through smart lighting systems).
• To source, evaluating vendors and negotiating contracts to support project implementation.
• Management of project timeline and expectation, while building strong relationships in the process to achieve customer satisfaction.
• Any other assignments as and when directed by the Management.

Job Requirement:

• Diploma with min. 10 years or Degree with min. 5 years in IT, Intelligent Building, Green FM, Engineering or Building Services.
• Candidate with IT and digital knowledge in built environment will be an advantage.
• Good communication (written and version) skills and possess strong presentation skills.
• Ability to multi-task and manage multiple projects simultaneously.
• Problem Solving & Analysis
• Passion in promoting digital transformation and technology solutions.

CBM Pte. Ltd. is committed to safeguarding your personal data in line with the Personal Data Protection Act (PDPA). For more details, please refer to our Data Protection Notice for Job Applicants on our official website.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Lead Technical Manager (Security Systems)

Lead and manage the delivery of security system service, maintenance, and technical operations by overseeing a team of Technical Officers responsible for CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related security technologies. This role is ideal for experienced engineering leaders who enjoy managing technical teams, driving customer satisfaction, and ensuring operational excellence across service and maintenance projects.

About the Company

The organization is a well-established provider of integrated security and electronic protection solutions, delivering installation, maintenance, monitoring, and technical support services across commercial, industrial, and critical infrastructure sectors. With a strong commitment to service quality and customer satisfaction, the company supports clients with reliable and scalable security solutions.

About the Role

The Singapore team is seeking a Lead Technical Manager to oversee service operations, maintenance delivery, and technical team performance for electronic security systems. You will be responsible for managing service workflows, client relationships, resource planning, team leadership, and ensuring all maintenance commitments are delivered efficiently and professionally.

This role is well-suited for someone who enjoys leading technical teams, managing customer expectations, driving operational improvements, and supporting the long-term success of security system deployments.

What's in it for You

- Lead a team of technical professionals supporting security system operations

- Manage client relationships and service delivery for key accounts

- Gain exposure to large-scale integrated security and building technology environments

- Drive operational improvements and service excellence initiatives

- Develop leadership and strategic planning capabilities

- Play a key role in customer satisfaction and business growth

- Work closely with management on team development and operational strategy

What You'll Be Doing

- Lead and oversee the entire service and maintenance workflow for security systems including CCTV, ACS, IDS, and related technologies

- Manage and supervise a team of Technical Officers to ensure efficient service delivery and performance

- Act as the primary point of contact for clients on all service and maintenance-related matters

- Develop service plans, allocate resources, define skill requirements, and monitor project milestones

- Coordinate day-to-day client interactions and manage customer expectations effectively

- Ensure maintenance commitments are delivered on time and in accordance with contractual requirements

- Handle customer concerns, escalations, and complaints professionally

- Identify opportunities to improve operational processes, methodologies, and technical capabilities

- Maintain and enhance documentation of infrastructure components, service procedures, and operational processes

- Build and strengthen relationships with existing and prospective customers

- Provide technical leadership, guidance, and support to team members

- Establish performance targets, implement operational guidelines, and support team development initiatives

- Participate in performance reviews, training programs, and career development planning

- Collaborate with internal stakeholders to drive service excellence and customer satisfaction

Security Systems & Service Operations (Preferred)

- Experience managing service and maintenance operations for CCTV, Access Control, Intrusion Detection, or integrated security systems

- Strong understanding of security system operations, troubleshooting, and technical support processes

- Experience managing customer-facing service teams and handling escalations

- Familiarity with service planning, resource allocation, and operational performance tracking

- Exposure to integrated building technologies and security infrastructure

What We're Looking For

- Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related discipline

- Minimum 6 years of relevant experience with a proven track record of technical and operational leadership

- Strong leadership, team management, and organizational capabilities

- Excellent communication, coordination, and stakeholder management skills

- Ability to manage multiple projects, priorities, and client requirements simultaneously

- Strong problem-solving mindset with a proactive and customer-focused approach

- Ability to work effectively across technical and non-technical functions

- Team-oriented individual with strong initiative and ownership

Preferred (Added Advantage)

- Experience within the security systems, CCTV, access control, or electronic security industry

- Exposure to service management, maintenance contracts, and customer support operations

- Knowledge of integrated security technologies and system lifecycle management

- Experience driving process improvements and team development initiatives

- Strong client relationship management and business development exposure

The ideal candidate will have a strong background in commercial construction, preferably in commercial building Interior fit out projects, excellent leadership skills, and the ability to contract administration, commercial risk management, and bid strategy. You will play a key role in securing major projects by delivering compliant, competitive, and profitable tenders.

Key Responsibilities

• Lead end-to-end tendering processes, including bid strategy, risk assessment, pricing coordination, and submission.

• Review and interpret client-issued tender documents (e.g., RFPs, ITTs, BOQs, and drawings), ensuring all deliverables are understood and responded to appropriately.

• Develop and implement structured internal workflows for bid preparation, approvals, and stakeholder alignment.

• Coordinate cross-functional teams (estimating, planning, procurement, legal, engineering) to develop complete, high-quality technical and commercial submissions.

• Lead negotiations on commercial terms, qualifications, and contract risk allocation in collaboration with legal and executive management.

• Manage communication with clients during tender periods, including handling clarifications, RFIs, and interviews.

• Oversee preparation and submission of all tender documentation, ensuring professional presentation and on-time delivery.

• Support post-tender activities including negotiations, contract award, and handover to project delivery teams.

• Maintain a lessons-learned database to improve future tendering strategies and processes.

Qualifications

• Bachelor's Degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.

• Minimum of 10 years of progressive construction management experience and tendering, with at least 8 years in a senior leadership role.

• Proven experience managing complex mid-to-large scale or interior fit out commercial building projects.

• Excellent understanding of commercial risk, contract negotiation, and legal implications in construction contracts.

• Strong organizational skills including attention to detail and methodical approach to work

• Strong knowledge of construction methods, materials, scheduling, and financial management.

• Excellent written, communication, negotiation, and leadership skills.

• Proficient and competent in MS Office applications, particularly in Excel, and project management software.

Are you a dedicated property management professional looking for a new challenge? We are seeking an Assistant / Condo Manager to oversee and maintain residential, commercial, and industrial properties with precision and care.

Key Responsibilities:

• Manage and maintain assigned properties efficiently.
• Ensure compliance with all statutory regulations and building acts.
• Uphold estate house rules and bylaws.
• Conduct regular inspections and recommend necessary repairs and improvements.
• Supervise contractors and ensure work meets specifications.
• Monitor and review estate agreements, licenses, insurance policies and contracts.
• Handle procurement processes within managed estates.
• Track and oversee repair and replacement works.
• Review operational procedures and recommend improvements.
• Provide excellent customer service to residents and owners.
• Lead and manage a team of site staff. Organize and attend Council and General Meetings, including preparing notices, agenda, and meeting minutes. Follow up on post-meeting matters.
• Prepare regular estate reports covering service provider performance, owner feedback, updates, and utilities consumption. Draft and review correspondence such as circulars and notices.
• Maintain proper documentation and records. Prepare and review Management and Sinking Fund budgets.
• Work closely with HQ accounts for the recovery of MF/SF arrears. Perform additional estate-related duties as assigned.

Requirement:

• Minimum 5 years of relevant experience in building management - Strong problem-solving skills and ability to lead and manage the teams effectively.
• Knowledge of statutory regulations related to property management and compliance.
• Excellent communication and customer service skills to liaise with residents, owners, and stakeholders.
• Minimum a Diploma holder in a relevant field.

If you are a proactive and responsible professional with a passion for property management, we would love to hear from you!